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Auto Physical Damage Jobs (NOW HIRING)

USAA

Physical Damage Specialist - Field

Billings, MT · On-site

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

New

USAA

Physical Damage Specialist - Field

Missoula, MT · On-site

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

New

USAA

Physical Damage Specialist - Field

Detroit, MI

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years of auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

New

USAA

Physical Damage Specialist - Field

Bay City, MI · On-site

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years of auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

New

USAA

Physical Damage Specialist - Field

Flint, MI

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years of auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

New

USAA

Physical Damage Specialist - Field

Great Falls, MT · On-site

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

New

USAA

Physical Damage Specialist - Field

Midland, MI · On-site

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years of auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

New

USAA

Physical Damage Specialist - Field

Bismarck, ND · On-site

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

New

USAA

Physical Damage Specialist - Field

Chesapeake, VA · On-site

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

New

USAA

Physical Damage Specialist - Field

Savannah, GA · On-site

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years of auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

New

USAA

Physical Damage Specialist - Field

Saginaw, MI · On-site

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years of auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

New

USAA

Physical Damage Specialist - Field

Lansing, MI · On-site

$77K - $147K/yr

High School Diploma or General Equivalency Diploma. * 4 years of auto physical damage estimating experience. * Currently possess or acquire and maintain individual I-CAR Platinum Pro-Level 3 ...

New

USAA

Sr. Auto Adjuster

Tampa, FL · On-site +1

$46K - $61K/yr

Investigates to determine coverage, liability, and physical damage including total loss settlements for highly complex auto claims. * Negotiates liability for comparative negligence (claimant or ...

SET SEG

Claims Representative - Auto

East Lansing, MI · On-site

Property/Casualty & Workers' Compensation SET SEG is looking for an Auto Claims Representative that will be responsible for the end-to-end handling of assigned auto physical damage claims, with ...

SET SEG

Claims Representative - Auto

East Lansing, MI · On-site

Property/Casualty & Workers' Compensation SET SEG is looking for an Auto Claims Representative that will be responsible for the end-to-end handling of assigned auto physical damage claims, with ...

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All JobsAuto Physical Damage Jobs

Auto Physical Damage information

See salary details

$11K

$101.5K

How much do auto physical damage jobs pay per year?

As of Aug 5, 2026, the average yearly pay for auto physical damage in the United States is $100,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Auto Physical Damage vs Auto Appraiser?

AspectAuto Physical DamageAuto Appraiser
CertificationsInsurance Adjuster License, Auto Damage CertificationAuto Appraiser Certification, Insurance Adjuster License
Work EnvironmentCollision centers, repair shops, insurance companiesInsurance companies, independent appraisal firms
Primary ResponsibilitiesAssessing vehicle damage, estimating repair costsEvaluating vehicle value, determining claim payouts

Auto Physical Damage specialists focus on inspecting and estimating repair costs for damaged vehicles, often working directly with repair shops and insurance companies. Auto Appraisers evaluate vehicle value for insurance claims, including total loss assessments. While both roles require knowledge of auto damage and insurance processes, their core functions differ: one assesses damage for repairs, the other determines vehicle worth for claims settlement.

What are the key skills and qualifications needed to thrive as an auto physical damage adjuster?

To thrive as an Auto Physical Damage Adjuster, you need expertise in vehicle repair estimation, knowledge of insurance policies, and often a relevant degree or claims certification. Familiarity with claims management systems like CCC One or Mitchell, and possibly an adjuster license depending on the state, is typically required. Strong communication, negotiation, and analytical skills help you interact effectively with customers, repair shops, and other stakeholders. These skills ensure accurate claim assessments, customer satisfaction, and efficient resolution of auto damage claims.

What are some common challenges faced by auto physical damage adjusters, and how can they be managed effectively?

Auto Physical Damage Adjusters often encounter challenges such as managing a high volume of claims, accurately assessing vehicle damage, and negotiating settlements with repair shops and customers. Staying organized and maintaining clear communication with all parties involved can help manage workload and avoid misunderstandings. Continuous training in the latest vehicle technologies and repair methods also ensures precise assessments and efficient claim resolutions. Building strong relationships with repair facilities and leveraging digital tools can further streamline the claims process.

What is an auto physical damage adjuster?

An Auto Physical Damage adjuster is a professional who evaluates and processes insurance claims related to damages sustained by vehicles, such as cars, trucks, or motorcycles, due to accidents, theft, vandalism, or natural disasters. They inspect the vehicle, assess the extent of the damage, estimate repair costs, and determine the insurance payout according to policy coverage. Their role often involves working closely with repair shops, policyholders, and insurance companies to ensure fair and timely settlements.
More about Auto Physical Damage jobs
What states have the most Auto Physical Damage jobs? States with the most job openings for Auto Physical Damage jobs include:
What job categories do people searching Auto Physical Damage jobs look for? The top searched job categories for Auto Physical Damage jobs are:
Auto Physical Damage jobs near you
Infographic showing various Auto Physical Damage job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $100,000 per year, or $48.1 per hour.

Auto Damage Appraiser Senior

Arbella Insurance Group

Wakefield, MA • On-site

Full-time

Re-posted 8 days ago

Arbella Insurance rating

9.0

Company rating: 9.0 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

37th of 301 rated insurance

Job description

Why Arbella?
At Arbella, we're focused on people. We work hard to attract and retain the best. That means providing a great work environment, encouraging work/life balance, offering flexible work arrangements, and competitive, industry-leading salaries and benefits packages. We invest in our employees and encourage them to grow so that we, too, can grow as a company.
Other perks include:
• On-site gym and fitness classes and one-on-one personal training
• On-site nurse, nutritional counseling, and mental health resources
• Full-service cafeterias
• Free shuttle service to Quincy Adams T Station
• Tuition assistance programs
• Opportunities to get involved: Arbella Activities Committee, Diversity and Inclusion Council, and
more
• A company committed to community: volunteer opportunities, employee-led community efforts,
and the Arbella Insurance Foundation
• Robust training, mentorship, and professional/personal development programs
• Colleagues who genuinely care about each other
Arbella is committed to building a workplace that's diverse, inclusive, and equitable for everyone. We've created a culture that supports a diverse workplace where all are valued for their talents and are empowered to reach their full potential.
It's no wonder our employees have voted Arbella one of the Boston Business Journal's "Best Places to Work" every year since 2009!
Working independently inspects and prepares estimates for repair of 1st and 3rd party auto physical damage claims both in the field and at drive-in locations. Appraisal assignments will be of moderate to high complexity, inclusive of non-drivable, non-repairable vehicles and heavy equipment. Appraisers will prepare total loss evaluations, considering vehicle condition and research into market values. Collaborates with team to provide coverage and facilitate the timely completion of appraisals in keeping with customer experience and department expectations. Subject matter expert for claim team on repair disputes, repair facility charges and potential fraud. Mentors new appraisers, provides on-site Branch Claim Office guidance for claim staff and assists with the onboarding of new Claim employees.
Key Responsibilities:
  • Completes a thorough inspection of 1st and 3rd party vehicles for collision/comprehensive damage in accordance with Arbella guidelines with a high degree of accuracy.
  • Negotiates completed appraisals with repair facilities to obtain agreed repair cost. Inspect and authorize supplement repairs as necessary to ensure quality service and thorough repair of vehicle damage.
  • Completes re-inspections of repaired vehicles for repair compliance, in accordance with paid repair estimates.
  • Prepares accurate and timely estimates for the repair of vehicle damage. Estimates should include photographic/video documentation of the vehicle including the subject damage and any prior damage.
  • Effectively manages work assignments, including the scheduling of appointments with customers and repair facilities, ensuring that estimates are prepared timely, following vehicle inspection.
  • Identify potential fraud and inconsistencies between the loss description and the physical damage, alerting the Primary Claim owner of any concerns.
  • Provides the highest level of service and value to the customer, including flexibility in scheduling of appointments, returning telephone/email/text message inquiries timely and professionally.
  • Participates in a program of self-education through observing repair work and keeping abreast of new repair techniques and procedures.
  • Maintain strong intradepartmental collaborative/working relationships, professional and timely communication and responsiveness, with a focus on teamwork.
  • Act as a subject matter expert for claim professionals on repair timeframes, delays and reasonable repair facility charges. Spends time within BCO to provide appraiser presence, develop & build relationships.
  • Work with repair/towing facility to secure advance charges for non-repairable vehicles, completing vehicle pick-up request and notifying the relevant parties of the vehicles status.
  • Demonstrate flexibility in regional assignments, assists with overflow and volume fluctuations in adjacent workgroups, work days (Saturday) and demands associated with catastrophic (CAT) events.
  • Acts as mentor, providing guidance to newer/less experienced appraisers, acting as a resource, provides support and facilitates learning.
  • Performs other related duties as required.

Key Requirements:
  • Education equivalent to an associate degree, or high school diploma supplemented by educational course work in auto or engine repair, or the equivalent in related work experience.
  • On the job/technical physical damage estimating experience 5+ years, with demonstrated industry/repair knowledge.
  • Demonstrates strong technical knowledge and skills consistent with requirements of the ADA position.
  • Demonstrates effective interpersonal communication skills, written and oral.
  • Proactively seeks opportunities to assist team/team members outside of assigned region or territory to meet business need and drive exception customer experience.
  • Maintains positive and professional working relationships with co-workers, peers and others within the organization. Demonstrate ability to collaborate effectively, maintain positive working relationships and work with others to achieve department goals.
  • Exhibits exceptional customer service, collaboration and time management skills.
  • Supports the development and learning for new appraisers, acting as a mentor and resource.
  • Maintains a customer focus, demonstrating flexibility to meet customer needs/expectations, leveraging technology and communication to provide an exceptional customer experience.
  • Demonstrates working knowledge of personal auto policy language and workflow/processes of an auto physical damage claim.
  • Successfully completes required in-house training, participates in on-site training at repair shops, and completes required industry training and certifications.
  • Maintains a valid driver's license (in good standing) and a current appraiser license.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $75,000 ($39.79 an hour) - $80,000 ($42.45 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
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