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Auto Physical Damage Claims Representative Jobs (NOW HIRING)

SET SEG

Claims Representative - Auto

East Lansing, MI · On-site

Property/Casualty & Workers' Compensation SET SEG is looking for an Auto Claims Representative that will be responsible for the end-to-end handling of assigned auto physical damage claims, with ...

SET SEG

Claims Representative - Auto

East Lansing, MI · On-site

Property/Casualty & Workers' Compensation SET SEG is looking for an Auto Claims Representative that will be responsible for the end-to-end handling of assigned auto physical damage claims, with ...

SET SEG

Claims Representative - Auto

East Lansing, MI · On-site

Property/Casualty & Workers' Compensation SET SEG is looking for an Auto Claims Representative that will be responsible for the end-to-end handling of assigned auto physical damage claims, with ...

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Auto Physical Damage Claims Representative information

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$11K

$101.5K

How much do auto physical damage claims representative jobs pay per year?

As of Jul 13, 2026, the average yearly pay for auto physical damage claims representative in the United States is $100,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Physical Damage Claims Representative, and why are they important?

To thrive as an Auto Physical Damage Claims Representative, you need a solid understanding of insurance policies, vehicle repair processes, and claims procedures, typically supported by a relevant degree or insurance certifications. Familiarity with claims management systems, estimating software like CCC One or Mitchell, and digital documentation tools is essential. Strong negotiation, customer service, and organizational skills help you effectively handle client interactions and resolve claims efficiently. These abilities ensure accurate claim evaluations, customer satisfaction, and adherence to regulatory requirements in a fast-paced environment.

What is the difference between Auto Physical Damage Claims Representative vs Auto Property Damage Adjuster?

AspectAuto Physical Damage Claims RepresentativeAuto Property Damage Adjuster
CredentialsInsurance licenses, claims handling certificationsInsurance licenses, claims handling certifications
Work EnvironmentInsurance offices, repair shops, on-site inspectionsInsurance offices, on-site inspections, repair shops
Industry UsageAuto insurance claims processing for vehicle damagesAuto insurance claims for property damage, including vehicles and structures

Both roles involve handling auto insurance claims and require similar credentials. The main difference is that Auto Physical Damage Claims Representatives focus specifically on vehicle damages, while Auto Property Damage Adjusters may handle broader property-related claims, including vehicles and other property types. Understanding these distinctions helps in choosing the right career path or job search focus within auto insurance claims roles.

What does an Auto Physical Damage Claims Representative do?

An Auto Physical Damage Claims Representative is responsible for investigating, evaluating, and settling claims related to vehicle damage. They review accident reports, inspect vehicle damages, estimate repair costs, and communicate with policyholders, repair shops, and other involved parties. Their goal is to ensure that claims are handled efficiently, accurately, and in accordance with policy terms. They may also negotiate settlements and help resolve disputes to provide fair outcomes for both the insurance company and the customer.

What are some typical challenges faced by Auto Physical Damage Claims Representatives, and how can they be managed effectively?

Auto Physical Damage Claims Representatives often encounter challenges such as handling high caseloads, managing customer expectations, and staying up-to-date with evolving repair technologies. Successfully managing these challenges involves effective time management, clear communication with customers and repair shops, and continuous learning about industry trends. Building strong relationships with colleagues and external partners also helps in resolving complex claims efficiently and maintaining a positive customer experience.
More about Auto Physical Damage Claims Representative jobs
What states have the most Auto Physical Damage Claims Representative jobs? States with the most job openings for Auto Physical Damage Claims Representative jobs include:
What job categories do people searching Auto Physical Damage Claims Representative jobs look for? The top searched job categories for Auto Physical Damage Claims Representative jobs are:
Auto Physical Damage Claims Representative jobs near you
Infographic showing various Auto Physical Damage Claims Representative job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $100,000 per year, or $48.1 per hour.
Senior Auto Physical Damage Claims Representative

Senior Auto Physical Damage Claims Representative

Amerisure

Lawrenceville, GA • On-site

Other

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Senior Auto Physical Damage Claims Representative

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Amerisure is currently recruiting for a Senior Auto Physical Damage Claims Representative. This position will handle commercial auto with a predominant focus on resolving the material damage components of the claim but does not include any aspect of bodily injury exposures. It will have a hybrid approach with 3-days in one of our offices. The ideal candidate will possess the following skills.

Summary Statement:

Provides quality investigation and analysis to adjust claims at all levels to proper resolution. Promotes the success of the organization through development and advancement of relationships with agencies, policyholders and employees.

Essential Tasks/Major Duties:

  • Collaborate proactively with agents, policyholders and internal stakeholders on claims and book of business as needed.
  • Investigate losses, identify coverage, evaluate liability and damages.
  • Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines and delegated authority.
  • Leverage past experience to review and analyze documents.
  • Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
  • Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
  • Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.

Knowledge, Skills & Abilities:

Bachelor's degree or equivalent combination of education and experience. 1 year commercial claims adjusting experience. AIC or SLA certification preferred. Ability to obtain appropriate state licensing as required. Proficient computer skills required including Microsoft Office Suite. Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers. Ability to think strategically with supporting analytical skills. Excellent verbal and written communication skills with the ability to interact with internal and external customers. Ability to travel overnight up to 10%. Ability to travel daily between locations.

Amerisure is committed to creating exceptional value for our Partners For Success® agencies and policyholders, and remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee's ability to perform their job duties may result in disciplinary action, up to and including termination.

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