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Auto Insurance Claims Jobs (NOW HIRING)

Allstate

Auto Claims Adjuster

Los Angeles, CA

$68K - $117K/yr

We offer home, auto and accident and health insurance, as well as other specialty niche insurance ... The ideal candidate brings prior Auto claims experience and a strong understanding of coverage ...

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$43

How much do auto insurance claims jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for auto insurance claims in the United States is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Insurance Claims Adjuster, and why are they important?

To thrive as an Auto Insurance Claims Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies and claims processes, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools like CCC One, and sometimes adjuster licensing is often required. Excellent communication, negotiation, and customer service skills set top performers apart in this role. These abilities are crucial for accurately assessing claims, ensuring fair settlements, and maintaining customer trust and satisfaction.

How to start a career in insurance claims?

To start a career in insurance claims, individuals typically need a high school diploma or equivalent, with some roles preferring post-secondary education or relevant certifications. Entry-level positions often require strong communication, attention to detail, and knowledge of insurance policies; gaining experience through internships or training programs can also be beneficial.

What is the difference between Auto Insurance Claims vs Auto Insurance Adjusters?

AspectAuto Insurance ClaimsAuto Insurance Adjusters
Primary RoleFiling, processing, and managing insurance claims after an accident or lossEvaluating damages, determining claim validity, and negotiating settlements
Required CredentialsTypically high school diploma; some roles may require insurance licensesInsurance adjuster license; relevant certifications often preferred
Work EnvironmentOffice, on-site at accident locations, or via claims portalsFieldwork at accident sites and offices
Industry UsageClaims processing departments within insurance companiesAdjusting teams within insurance companies or independent adjusters

Auto Insurance Claims involve managing the overall process of filing and handling claims, while Auto Insurance Adjusters focus on assessing damages and determining settlement amounts. Both roles require insurance knowledge and licenses, but Claims professionals handle the administrative side, whereas Adjusters perform damage evaluations and negotiations.

Is claim adjusting a dying field?

Claim adjusting is a stable profession within the auto insurance industry, with demand driven by ongoing vehicle accidents and insurance claims. While automation and AI tools are increasingly used to assist adjusters, the need for human judgment and customer interaction keeps the field relevant and evolving rather than declining.

What are auto insurance claims?

Auto insurance claims are formal requests made by policyholders to their insurance company for compensation or coverage following a car accident, theft, or damage to their vehicle. When an incident occurs, the policyholder reports the details to the insurer, who then investigates the claim to determine coverage, liability, and the amount to be paid. The claims process may involve submitting documentation, working with adjusters, and sometimes coordinating repairs or medical payments. The goal is to restore the policyholder to their financial position prior to the loss, according to the terms of their policy.

What are some common challenges faced by professionals working in auto insurance claims, and how can they be managed effectively?

Professionals in auto insurance claims often face challenges such as managing high caseloads, dealing with emotionally distressed clients, and ensuring timely and accurate assessments of damages. To navigate these challenges, strong organizational skills, clear communication, and effective time management are essential. Additionally, collaborating closely with adjusters, repair shops, and legal professionals helps facilitate smoother claim resolutions and fosters a supportive team environment.

Is it worth becoming a claims adjuster?

Auto insurance claims adjusters evaluate insurance claims, negotiate settlements, and determine payouts. The role typically requires strong communication skills, attention to detail, and knowledge of insurance policies, with some positions requiring licensing or certification. It can offer stable employment and opportunities for advancement in the insurance industry.
More about Auto Insurance Claims jobs
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Auto Insurance Claims jobs near you
Infographic showing various Auto Insurance Claims job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,885 per year, or $23.5 per hour.
Commercial Auto Insurance Claims Adjuster

Commercial Auto Insurance Claims Adjuster

Eastern Atlantic Insurance Company

Harrisburg, PA

$66K - $70K/yr

Full-time

Re-posted 29 days ago

Job description

Come join our claims team at Eastern Atlantic Insurance, a Harrisburg-based company, established in 1986. We're looking to hire a full time AUTO CLAIMS ADJUSTER. Our line of business includes Auto Liability & Physical Damage, Cargo and General Liability. If you're the right candidate, you'll be looking to advance and establish a career with us.

What you'll be doing:

  • Exercise proper judgment and decision-making to analyze the claims exposure to determine the proper course of action and to appropriately settle claims.
  • Interact with insureds, claimants, agents, attorneys, physicians, vendors and other parties involved in the claims process.
  • Investigate, evaluate and resolve first- and third-party claims, in addition to bodily injury and litigated claims.
  • Must be able to complete assignments timely and multitask.
  • Document and communicate all claim activity which supports the outcome of the claim file.
  • Resolve claims within your authority and refer larger exposures to the Claims Manager for review.

These are the qualifications we're looking for:

  • Experience as a Claims Adjuster/Insurance Adjuster, including Bodily-Injury.
  • Being a team player is a must, so if you enjoy working and collaborating with colleagues, both inside and outside your department, all the better! Excellent communication and negotiation skills are so valuable and essential.
  • Education: Minimum high school diploma or equivalency. A Bachelor’s Degree is preferred.
  • Experience: Minimum 1-2 years related claims-handling, including Bodily-Injury. If you've dealt with and processed trucking and general liability claims, that certainly is in your favor.
  • If you have the appropriate adjuster licenses, that's a plus, but we'll consider a candidate who is willing to secure licensing.
  • Professional written communication skills
  • Experience with Microsoft Outlook, Word and Excel

Employment Type: Full Time
Years Experience: 1 - 3 years
Salary: $66,000 - $70,000 Annual
Bonus/Commission: No