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Auto Insurance Claims Jobs in California (NOW HIRING)

The Hankey Group

Claims Supervisor

Los Angeles, CA · On-site

$75K - $98K/yr

Los Angeles | Remote/Hybrid/In-Office (In-Office Preferred) |Auto Insurance Claims Pay Range: $75,000- $98,000 Per Year. The exact starting compensation to be offered will be determined at the time ...

Hankey Group External

Claims Supervisor

Los Angeles, CA · On-site

$75K - $98K/yr

Los Angeles | Remote/Hybrid/In-Office (In-Office Preferred) |Auto Insurance Claims Pay Range: $75,000- $98,000 Per Year. The exact starting compensation to be offered will be determined at the time ...

Capital Insurance Group

Claims Counsel

Ojai, CA · On-site

Home and Auto Insurance Discount Program. * Paid Volunteer Time - Through company planned community ... Responsible for consultation with claims staff in a variety of claims issues, including but not ...

Capital Insurance Group

Claims Counsel

Los Angeles, CA · On-site

Home and Auto Insurance Discount Program. * Paid Volunteer Time - Through company planned community ... Responsible for consultation with claims staff in a variety of claims issues, including but not ...

Capital Insurance Group

Claims Counsel

Orange, CA · On-site

Home and Auto Insurance Discount Program. * Paid Volunteer Time - Through company planned community ... Responsible for consultation with claims staff in a variety of claims issues, including but not ...

California Capital Insurance (CIG)

Claims Counsel

CA · Remote

Home and Auto Insurance Discount Program. * Paid Volunteer Time Through company planned community ... Responsible for consultation with claims staff in a variety of claims issues, including but not ...

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All JobsAuto Insurance Claims JobsAuto Insurance Claims Jobs in California

Auto Insurance Claims information

See California salary details

$12

$23

$42

How much do auto insurance claims jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for auto insurance claims in California is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Auto Insurance Claims Adjuster, and why are they important?

To thrive as an Auto Insurance Claims Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies and claims processes, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools like CCC One, and sometimes adjuster licensing is often required. Excellent communication, negotiation, and customer service skills set top performers apart in this role. These abilities are crucial for accurately assessing claims, ensuring fair settlements, and maintaining customer trust and satisfaction.

How to start a career in insurance claims?

To start a career in insurance claims, individuals typically need a high school diploma or equivalent, with some roles preferring post-secondary education or relevant certifications. Entry-level positions often require strong communication, attention to detail, and knowledge of insurance policies; gaining experience through internships or training programs can also be beneficial.

What is the difference between Auto Insurance Claims vs Auto Insurance Adjusters?

AspectAuto Insurance ClaimsAuto Insurance Adjusters
Primary RoleFiling, processing, and managing insurance claims after an accident or lossEvaluating damages, determining claim validity, and negotiating settlements
Required CredentialsTypically high school diploma; some roles may require insurance licensesInsurance adjuster license; relevant certifications often preferred
Work EnvironmentOffice, on-site at accident locations, or via claims portalsFieldwork at accident sites and offices
Industry UsageClaims processing departments within insurance companiesAdjusting teams within insurance companies or independent adjusters

Auto Insurance Claims involve managing the overall process of filing and handling claims, while Auto Insurance Adjusters focus on assessing damages and determining settlement amounts. Both roles require insurance knowledge and licenses, but Claims professionals handle the administrative side, whereas Adjusters perform damage evaluations and negotiations.

Is claim adjusting a dying field?

Claim adjusting is a stable profession within the auto insurance industry, with demand driven by ongoing vehicle accidents and insurance claims. While automation and AI tools are increasingly used to assist adjusters, the need for human judgment and customer interaction keeps the field relevant and evolving rather than declining.

What are auto insurance claims?

Auto insurance claims are formal requests made by policyholders to their insurance company for compensation or coverage following a car accident, theft, or damage to their vehicle. When an incident occurs, the policyholder reports the details to the insurer, who then investigates the claim to determine coverage, liability, and the amount to be paid. The claims process may involve submitting documentation, working with adjusters, and sometimes coordinating repairs or medical payments. The goal is to restore the policyholder to their financial position prior to the loss, according to the terms of their policy.

What are some common challenges faced by professionals working in auto insurance claims, and how can they be managed effectively?

Professionals in auto insurance claims often face challenges such as managing high caseloads, dealing with emotionally distressed clients, and ensuring timely and accurate assessments of damages. To navigate these challenges, strong organizational skills, clear communication, and effective time management are essential. Additionally, collaborating closely with adjusters, repair shops, and legal professionals helps facilitate smoother claim resolutions and fosters a supportive team environment.

Is it worth becoming a claims adjuster?

Auto insurance claims adjusters evaluate insurance claims, negotiate settlements, and determine payouts. The role typically requires strong communication skills, attention to detail, and knowledge of insurance policies, with some positions requiring licensing or certification. It can offer stable employment and opportunities for advancement in the insurance industry.
What are popular job titles related to Auto Insurance Claims jobs in California? For Auto Insurance Claims jobs in California, the most frequently searched job titles are:
What job categories do people searching Auto Insurance Claims jobs in California look for? The top searched job categories for Auto Insurance Claims jobs in California are:
Auto Insurance Claims jobs near you
Infographic showing various Auto Insurance Claims job openings in California as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,245 per year, or $23.2 per hour.
Virtual Auto Insurance Claims Assistant

Virtual Auto Insurance Claims Assistant

Avrek Law

Newport Beach, CA • On-site, Remote

$8 - $10/hr

Full-time

Posted 6 days ago

Job description

Virtual Auto Insurance Claims Assistant
Department: Case Management
Employment Type: Full Time
Location: California
Compensation: $8.00 - $10.00 / hour
Description
We are seeking a detail-oriented Virtual Auto Insurance Claims Assistant to support our Personal Injury team. This role is responsible for communicating with insurance companies, opening new claims, obtaining coverage and liability information, managing property damage claims, updating case files, and providing administrative support throughout the life of a client's case. The ideal candidate is organized, professional on the phone, and comfortable managing multiple tasks in a fast-paced legal environment.
Responsibilities:
Insurance Claims Management
  • Open auto insurance claims with liability and first-party carriers
  • Verify insurance coverage and policy information
  • Obtain liability decisions and claim status updates
  • Follow up with adjusters regarding pending claims
  • Document all claim activity in the case management system

Property Damage Coordination
  • Assist clients with property damage claims
  • Coordinate vehicle inspections, estimates, repairs, and total loss claims
  • Communicate with insurance companies regarding rental vehicles and settlements
  • Follow up until property damage claims are resolved

Administrative Support
  • Request and gather insurance declarations, photographs, and other claim documents
  • Upload and organize documents within the case management system
  • Maintain accurate notes and records
  • Monitor task lists and follow-up deadlines
  • Assist with general file maintenance

Qualifications:
  • Strong customer service and phone etiquette
  • Experience working with insurance companies or claims (preferred)
  • Experience in a personal injury law firm (preferred but not required)
  • Ability to multitask and manage a high-volume workload
  • Strong organizational and time management skills
  • Proficiency with Microsoft Office and web-based software
  • Comfortable learning case management software

Apply