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Auto Insurance Claims Jobs in Colorado (NOW HIRING)

Claims Auto Adjuster - Non Injury

Colorado Springs, CO · Hybrid

$48K - $63K/yr

Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...

Claims Auto Adjuster - Non Injury

Colorado Springs, CO · On-site

$48K - $63K/yr

Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...

Claims Auto Adjuster - Non Injury

Colorado Springs, CO · Hybrid

$48K - $63K/yr

Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling ...

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Auto Insurance Claims information

What are auto insurance claims?

Auto insurance claims are formal requests made by policyholders to their insurance company for compensation or coverage following a car accident, theft, or damage to their vehicle. When an incident occurs, the policyholder reports the details to the insurer, who then investigates the claim to determine coverage, liability, and the amount to be paid. The claims process may involve submitting documentation, working with adjusters, and sometimes coordinating repairs or medical payments. The goal is to restore the policyholder to their financial position prior to the loss, according to the terms of their policy.

What are the key skills and qualifications needed to thrive as an auto insurance claims adjuster, and why are they important?

To thrive as an Auto Insurance Claims Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies and claims processes, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools like CCC One, and sometimes adjuster licensing is often required. Excellent communication, negotiation, and customer service skills set top performers apart in this role. These abilities are crucial for accurately assessing claims, ensuring fair settlements, and maintaining customer trust and satisfaction.

What are some common challenges faced by professionals working in auto insurance claims, and how can they be managed effectively?

Professionals in auto insurance claims often face challenges such as managing high caseloads, dealing with emotionally distressed clients, and ensuring timely and accurate assessments of damages. To navigate these challenges, strong organizational skills, clear communication, and effective time management are essential. Additionally, collaborating closely with adjusters, repair shops, and legal professionals helps facilitate smoother claim resolutions and fosters a supportive team environment.

What is the difference between Auto Insurance Claims vs Auto Insurance Adjusters?

AspectAuto Insurance ClaimsAuto Insurance Adjusters
Primary RoleFiling, processing, and managing insurance claims after an accident or lossEvaluating damages, determining claim validity, and negotiating settlements
Required CredentialsTypically high school diploma; some roles may require insurance licensesInsurance adjuster license; relevant certifications often preferred
Work EnvironmentOffice, on-site at accident locations, or via claims portalsFieldwork at accident sites and offices
Industry UsageClaims processing departments within insurance companiesAdjusting teams within insurance companies or independent adjusters

Auto Insurance Claims involve managing the overall process of filing and handling claims, while Auto Insurance Adjusters focus on assessing damages and determining settlement amounts. Both roles require insurance knowledge and licenses, but Claims professionals handle the administrative side, whereas Adjusters perform damage evaluations and negotiations.

What are popular job titles related to Auto Insurance Claims jobs in Colorado?

For Auto Insurance Claims jobs in Colorado, the most frequently searched job titles are:

Infographic showing various Auto Insurance Claims job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Auto Claims Representative

Broomfield, CO • On-site


Auto-Owners Insurance
Insurance Services • 5 - 10K employees

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

22nd of 312 rated insurance

People enjoy working here

Good employer

Recommended by parents


$62K - $88K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

Claims Trainee

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:

  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentiality and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent package. Along with a matched 401(k), fully-funded pension plan (once vested), Auto-Owners offers medical, prescription, dental and vision insurance; associate, spouse and child life insurance; supplemental sick pay; long term disability; health care flexible spending accounts and dependent care flexible spending accounts. Additional benefits include: generous paid time off including holidays, vacation days, personal time, sick leave and parental leave; adoption assistance; discounts on personal insurance; education matching gift program, a student loan assistance program and a gym membership and fitness class reimbursement program. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Compensation

Auto-Owners offers a generous compensation package. For this position, the anticipated annualized starting base pay range is: $62,000.00 - $88,000.00. Other components of the compensation package include benefit dollars used to purchase certain benefits and several bonus opportunities.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.



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