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Auto Insurance Claims Jobs in Colorado (NOW HIRING)

USAA

Manager, Claims Operations - Auto Claims

Colorado Springs, CO · On-site

$106K - $191K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

USAA

Manager, Claims Operations - Auto Claims

Colorado Springs, CO · On-site +1

$106K - $191K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

USAA

Manager, Claims Operations - Auto Claims

Colorado Springs, CO · On-site +1

$106K - $191K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

USAA

Manager, Claims Operations - Auto Claims

Colorado Springs, CO · On-site +1

$106K - $191K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manages and is accountable for auto, property, and other claims operations member service employees ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

The Whiteside Agency

Inside Auto Appraiser

Denver, CO · On-site

$63K - $105K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... insurance claims. The claim types will be predominately basic and some moderate physical damage coverages as it relates to damage assessment. This includes collision, property damage related to autos ...

MSCCN

Inside Auto Appraiser - Denver, CO

Denver, CO · On-site

$60K - $75K/yr

... insurance claims. The claim types will be predominately basic and some moderate physical damage coverages as it relates to damage assessment. This includes collision, property damage related to autos ...

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All JobsAuto Insurance Claims JobsAuto Insurance Claims Jobs in Colorado

Auto Insurance Claims information

What are the key skills and qualifications needed to thrive as an auto insurance claims adjuster, and why are they important?

To thrive as an Auto Insurance Claims Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies and claims processes, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools like CCC One, and sometimes adjuster licensing is often required. Excellent communication, negotiation, and customer service skills set top performers apart in this role. These abilities are crucial for accurately assessing claims, ensuring fair settlements, and maintaining customer trust and satisfaction.

What is the difference between Auto Insurance Claims vs Auto Insurance Adjusters?

AspectAuto Insurance ClaimsAuto Insurance Adjusters
Primary RoleFiling, processing, and managing insurance claims after an accident or lossEvaluating damages, determining claim validity, and negotiating settlements
Required CredentialsTypically high school diploma; some roles may require insurance licensesInsurance adjuster license; relevant certifications often preferred
Work EnvironmentOffice, on-site at accident locations, or via claims portalsFieldwork at accident sites and offices
Industry UsageClaims processing departments within insurance companiesAdjusting teams within insurance companies or independent adjusters

Auto Insurance Claims involve managing the overall process of filing and handling claims, while Auto Insurance Adjusters focus on assessing damages and determining settlement amounts. Both roles require insurance knowledge and licenses, but Claims professionals handle the administrative side, whereas Adjusters perform damage evaluations and negotiations.

What are auto insurance claims?

Auto insurance claims are formal requests made by policyholders to their insurance company for compensation or coverage following a car accident, theft, or damage to their vehicle. When an incident occurs, the policyholder reports the details to the insurer, who then investigates the claim to determine coverage, liability, and the amount to be paid. The claims process may involve submitting documentation, working with adjusters, and sometimes coordinating repairs or medical payments. The goal is to restore the policyholder to their financial position prior to the loss, according to the terms of their policy.

What are some common challenges faced by professionals working in auto insurance claims, and how can they be managed effectively?

Professionals in auto insurance claims often face challenges such as managing high caseloads, dealing with emotionally distressed clients, and ensuring timely and accurate assessments of damages. To navigate these challenges, strong organizational skills, clear communication, and effective time management are essential. Additionally, collaborating closely with adjusters, repair shops, and legal professionals helps facilitate smoother claim resolutions and fosters a supportive team environment.

What are popular job titles related to Auto Insurance Claims jobs in Colorado?

For Auto Insurance Claims jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Auto Insurance Claims jobs in Colorado look for?

The top searched job categories for Auto Insurance Claims jobs in Colorado are:

Auto Insurance Claims jobs near you
Infographic showing various Auto Insurance Claims job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Manager, Claims Operations - Auto Claims

USAA

Colorado Springs, CO • On-site

$106K - $191K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 hours ago

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Colorado Springs, CO. Relocation assistance is not available for this position.
Manages and is accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures.
What you'll do:
  • Inspects and reviews quality of claim files and provide feedback to employees as appropriate.
  • Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
  • Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners.
  • Creates conditions for success removes obstacles, leads and champions change.
  • Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
  • Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
  • Handles escalations and makes appropriate decisions based on the policy.
  • Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert.
  • Hires, develops, and coaches claims employees for results delivery.
  • Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • Bachelor's degree; OR 4 years of relevant education and/or experience.
  • 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
  • 2 years of direct team lead, supervisory or management experience.
  • Experience using and interpreting data to make decisions.
  • Demonstrated leadership, initiative, customer service and/or claims handling skills.
  • Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:
  • Current experience as a Claims Manager or Supervisor.
  • 2+ years handling complex non-injury auto coverage and liability decisioning.
  • 2+ years physical damage and/or auto injury claims experience.
  • Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals.
  • US military experience gained through military service or gained as a military spouse / domestic partner.

Compensation range: The salary range for this position is: $106,650 - $191,970.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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