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Auto Damage Adjuster Jobs in Indiana (NOW HIRING)

CSAA

May handle first party non-liability-based injury claim (Medical Payment, PIP, Inland Marine, auto physical damage). Your Work: * Assigned as owning adjuster when injury exposure is identified.

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All JobsAuto Damage Adjuster JobsAuto Damage Adjuster Jobs in Indiana

Auto Damage Adjuster information

See Indiana salary details

$61.1K

$69.4K

$75.9K

How much do auto damage adjuster jobs pay per year?

As of Jul 19, 2026, the average yearly pay for auto damage adjuster in Indiana is $69,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What type of adjuster gets paid the most?

In the auto damage adjusting field, independent or claims adjusters who handle complex or high-value claims tend to earn the highest salaries. Specialized adjusters with certifications, such as those in catastrophe or total loss claims, often receive higher pay due to their expertise and the demanding nature of their work.

What are some common challenges Auto Damage Adjusters face when assessing claims in the field?

Auto Damage Adjusters often encounter challenges such as working in varying weather conditions, managing multiple claims simultaneously, and effectively communicating with policyholders who may be stressed after an accident. They must accurately assess vehicle damage on-site, sometimes with limited information, and negotiate settlements with repair shops and customers. Adaptability, strong time management skills, and attention to detail are crucial to overcoming these challenges and ensuring fair claim resolutions.

What Does an Auto Damage Adjuster Do?

The responsibilities of an auto damage adjuster include evaluating an insurance claim and determining an appropriate settlement. You evaluate the damage done to a vehicle and determine automotive repair costs that insurance companies pay. Your responsibilities include providing an estimate of the costs of parts and labor based on standard industry prices, working with repair shops to determine a final cost for the insurance company, and preparing insurance forms recording those costs and other recommendations. If there is a disagreement with an auto shop and the repairs needed, you hire an appraiser to settle the issue. Other duties include writing contracts and deciding whether repairs are needed. You may check the vehicle’s market value before the accident and if any of the value is eligible for reimbursement. You also gather information such as photos, videos, and audio recordings of accident witnesses.

What is an Auto Damage Adjuster?

An Auto Damage Adjuster is a professional who evaluates vehicle damage after an accident to determine the amount an insurance company should pay for repairs or replacement. They inspect damaged vehicles, review insurance policies, interview involved parties, and prepare detailed reports. Their work helps ensure that claims are settled fairly and efficiently for both the insurer and the policyholder.

How much does a Geico auto damage adjuster make?

Auto damage adjusters at Geico typically earn between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level adjusters may start lower, while experienced professionals with certifications like I-CAR or ASE can earn higher salaries. The role often involves inspecting vehicles, estimating repair costs, and working with claims management systems.

Is claim adjusting a dying field?

Claim adjusting, including auto damage adjusting, remains a vital part of the insurance industry, with steady demand for skilled adjusters to evaluate vehicle damage and process claims. While technology such as claim management software and virtual inspections are increasingly used, the need for human adjusters persists due to the complexity of damage assessment and customer interaction.

Is auto claims adjuster a hard job?

Auto damage adjusters evaluate vehicle damage claims, which can be challenging due to the need for attention to detail, technical knowledge, and customer communication skills. The job often involves working under pressure to meet deadlines and may require certifications such as the I-CAR or state licensing, but it can be manageable with proper training and experience.

What are the key skills and qualifications needed to thrive as an Auto Damage Adjuster, and why are they important?

To thrive as an Auto Damage Adjuster, you need a solid understanding of automotive repair, strong analytical skills, and typically a high school diploma or relevant experience in insurance or automotive fields. Familiarity with claims management software, estimating tools like CCC ONE or Audatex, and sometimes an adjuster’s license are important technical requirements. Outstanding customer service, negotiation skills, and attention to detail help you stand out in this role. These abilities ensure accurate claim assessments, efficient settlements, and positive client interactions, which are crucial to customer satisfaction and organizational success.
More about Auto Damage Adjuster jobs
What are the most commonly searched types of Auto Damage Adjuster jobs in Indiana? The most popular types of Auto Damage Adjuster jobs in Indiana are:
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What job categories do people searching Auto Damage Adjuster jobs in Indiana look for? The top searched job categories for Auto Damage Adjuster jobs in Indiana are:
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What are popular job titles related to Auto Damage Adjuster jobs in IN? For Auto Damage Adjuster jobs in IN, the most frequently searched job titles are:
Auto Damage Adjuster jobs near you
Multi-Line Claim Adjuster I (Auto/Property)

Multi-Line Claim Adjuster I (Auto/Property)

CCMSI

Indianapolis, IN • On-site

$47K - $61K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Overview

Multi-Line Claim Representative I (Auto/Property) - National Accounts

Location: RemoteSchedule: Full-TimeSalary Range: $60,000 - $65,000

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don't just process claims-we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary

The Multi-Line Claim Representative I is responsible for the investigation and adjustment of assigned commercial auto and property claims within a national accounts environment. This role manages claims from assignment through resolution (cradle to grave) while adhering to CCMSI claim handling standards, client-specific instructions, and applicable state regulations.

This position is designed for early-career adjusters with 1-2 years of claim handling experience who possess a foundational understanding of coverage and liability investigation. The ideal candidate demonstrates accountability, attention to detail, and a strong desire to grow within a multi-line claims environment.

This is not a high-volume, quick-resolution claim environment. Adjusters are expected to take ownership of their files, maintain consistent communication, and deliver quality outcomes through strong follow-through and sound judgment.

Responsibilities
  • Investigate, evaluate, and adjust commercial auto and property claims in accordance with corporate standards, client guidelines, and jurisdictional requirements
  • Apply knowledge of commercial auto policies and coverage to determine compensability and exposure
  • Conduct thorough liability investigations, including fact gathering, analysis, and documentation
  • Apply principles of comparative/contributory negligence in claim evaluation and decision-making
  • Establish and maintain appropriate reserves within authority guidelines
  • Review damage estimates, invoices, and related documentation for accuracy and claim relevance
  • Negotiate settlements within authority limits and in alignment with client expectations
  • Issue claim payments in accordance with CCMSI procedures and industry standards
  • Maintain accurate and timely claim documentation, diary management, and file updates
  • Communicate effectively with clients, claimants, and vendors, ensuring responsiveness and clarity
  • Identify and pursue subrogation opportunities where applicable
  • Manage claims across multiple accounts within a national account structure
  • Ensure compliance with all service commitments and corporate claim handling standards
QualificationsRequired Qualifications
  • 1-2 years of claim handling experience (commercial auto and/or property)
  • Foundational understanding of commercial auto coverage
  • Experience or training in liability investigations and negligence evaluation
  • Strong verbal and written communication skills
  • Ability to manage multiple priorities and maintain organization in a fast-paced environment
  • Self-starter with strong follow-through and accountability
  • Proficiency in Microsoft Office applications
  • Reliable, predictable attendance during assigned client service hours
  • Current adjuster license in home state
Nice to Have
  • Experience handling multiple accounts in a national or carrier environment
  • Prior TPA experience
  • Additional state adjuster licenses are a plus
  • Exposure to general liability claims
  • Bilingual (Spanish) proficiency preferred
Why You'll Love Working Here
  • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
  • Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth: Structured development into multi-line and advanced claim roles
  • Culture: A supportive, team-based work environment
How We Measure Success

At CCMSI, great adjusters stand out through ownership, accuracy, and impact. We measure success by:

  • Quality claim handling - thorough investigations and strong documentation
  • Timeliness & responsiveness - proactive communication and dependable follow-through
  • Compliance - adherence to client and jurisdictional standards
  • Client satisfaction - consistent and reliable service delivery
  • Professional growth - development of technical knowledge and claim expertise
Compensation & Compliance

The posted salary reflects CCMSI's good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.

ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.

Our Core Values

At CCMSI, we believe in doing what's right-for our clients, our coworkers, and ourselves. We look for team members who:

  • Lead with transparency We build trust by being open and listening intently in every interaction.
  • Perform with integrity We choose the right path, even when it is hard.
  • Chase excellence We set the bar high and measure our success. What gets measured gets done.
  • Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
  • Win together Our greatest victories come when our clients succeed.

We don't just work together-we grow together. If that sounds like your kind of workplace, we'd love to meet you.

#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #TPA #ClaimsCareers #CommercialAutoClaims #PropertyClaims #EntryLevelClaims #RemoteJobs #IND123 #LI-Remote

Employment Type: OTHER

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