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Auto Claims Adjuster Jobs in Iowa (NOW HIRING)

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Auto Claims Adjuster information

See Iowa salary details

$28.2K

$54K

$71.9K

How much do auto claims adjuster jobs pay per year?

As of Sep 5, 2026, the average yearly pay for auto claims adjuster in Iowa is $53,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $60,600.00 per year, depending on experience, location, and employer.

What does an auto claims adjuster do?

Auto Claims Adjusters work directly with insured individuals, specifically after those clients have experienced some kind of automobile accident. Once a customer files an insurance claim, the Auto Claims Adjuster contacts that individual to research the situation and facilitate the insurance payout. They make direct phone calls to clients and represent their company accordingly, answering questions and providing empathy and guidance throughout a sometimes stressful process. They help interpret what the customer’s specific insurance plan covers and calculate how much their company will pay. Auto Claims Adjusters inspect the damaged vehicles, obtain police reports, and negotiate repair work with body shops. They provide updates to their clients and ensure that the repair shop is meeting deadlines appropriately.

What does an auto claims adjuster do?

An auto claims adjuster investigates insurance claims related to vehicle accidents or damages to determine the extent of the insurer's liability. They review police reports, speak with claimants and witnesses, inspect vehicle damage, and assess repair costs. Based on their findings, they negotiate settlements and ensure claims are processed in accordance with policy terms and regulations. Their goal is to provide fair and efficient resolution of claims for both the insurance company and the policyholder.

What are the key skills and qualifications needed to thrive as an auto claims adjuster, and why are they important?

To thrive as an Auto Claims Adjuster, you need a solid understanding of insurance policies, claims processes, and accident investigation, often supported by a relevant degree or industry certification. Familiarity with claims management software, estimating systems like CCC One or Mitchell, and digital documentation tools is typically required. Strong negotiation, analytical thinking, and customer service skills help resolve claims efficiently and build trust with policyholders. These competencies ensure accurate claim assessments, minimize losses, and maintain positive client relationships in a competitive insurance market.

What are some common challenges faced by auto claims adjusters and how can they be addressed?

Auto Claims Adjusters often encounter challenges such as managing a high volume of cases, handling difficult conversations with policyholders, and staying updated on changing insurance regulations. Strong organizational skills and effective time management can help adjusters stay on top of caseloads, while empathy and clear communication are key to navigating sensitive interactions. Continual professional development and collaboration with colleagues also support adjusters in adapting to industry changes and providing accurate, timely service.

What is the difference between Auto Claims Adjuster vs Property Claims Adjuster?

AspectAuto Claims AdjusterProperty Claims Adjuster
CredentialsInsurance license, sometimes certifications like AIC or CPCUInsurance license, similar certifications
Work EnvironmentAdjusting vehicle damage claims, often outdoors or in repair shopsHandling property damage claims, including homes and commercial buildings
Employer & IndustryAuto insurance companies, vehicle insurersHomeowners, commercial property insurers

Auto Claims Adjusters and Property Claims Adjusters both work within the insurance industry, assessing damages and processing claims. The main difference lies in the type of damage they handle: Auto Claims Adjusters focus on vehicle-related claims, while Property Claims Adjusters handle damages to buildings and property. Both roles require similar credentials and often share work environments, but they specialize in different areas of insurance claims processing.

Is an auto claims adjuster a good career?

An auto claims adjuster is a professional who evaluates insurance claims related to vehicle accidents and damages. The role typically requires strong communication, attention to detail, and knowledge of insurance policies, with opportunities for advancement and job stability in the insurance industry.

What are the most commonly searched types of Auto Claims Adjuster jobs in Iowa?

The most popular types of Auto Claims Adjuster jobs in Iowa are:

Infographic showing various Auto Claims Adjuster job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $53,994 per year, or $26 per hour.

Auto Liability Bodily Injury Claims Adjuster

CBCS

West Des Moines, IA • On-site, Remote

$48K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

Who says you can't have it all? Cottingham & Butler Claims Services is offering the opportunity to work in a fast-paced and exciting position with NO commute! That's right - you can do what you love without having to leave your house! We are currently looking for auto liability adjusters (experience with bodily Injury claims required).

Qualifications:

  • Minimum of 1 year experience as an auto/liability claims adjuster.
  • License/state experience.
  • Demonstrated knowledge of claims laws and regulations.
  • Strong analytical and problem-solving skills.
  • Excellent communication and negotiation skills.
  • Ability to work independently and in a team environment.
  • Strong organizational and time-management skills.
  • Proficiency in computer programs, including Microsoft Office and claims management software.

If you are looking for a position that will allow you to stay in claims, continue to grow in your career, and also have the flexibility that working from home allows, this is the position for you. We will provide your office equipment and IT support, as well as training and support from our home office.

If this sounds like a good fit to your career and life goals, we'd love to talk!

Pay & Benefits

  • Salary – Flexible based on your experience level.
  • Most Benefits start Day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Company-paid Term Life/ Accidental Death Insurance

Cottingham & Butler Claims Services (CBCS)

At CBCS, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn