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Director, AI Digital Product Management, Augmented Beauty Tech Incubator, L'Oréal Research & Innovation

Location: San Francisco, California

About L'Oréal: L'Oréal is the world's #1 beauty company, operating in over 150 markets. With a century of innovation, the company blends data, technology, and science to create inclusive and sustainable beauty products. L'Oréal Research & Innovation (R&I) invests heavily in cutting‑edge science to understand skin, hair, and the microbiome, discovering new ingredients and launching high‑performance formulas.

About Augmented Beauty Innovation

Augmented Beauty Innovation is the startup‑style upstream arm of L'Oréal R&I’s Beauty Tech organization. The team explores emerging technologies and partners with external tech firms and internal beauty experts to transform ideas into functional prototypes and eventually marketable products and services.

About the Global Digital Team

The Global Digital team, based in the Augmented Beauty US Hub, focuses on AI, digital product development, data science, and consumer UX. It collaborates closely with Global CDMO, IT, and engineering teams to build new digital technologies powered by R&I and industry innovations.

Role Overview

The Director, Digital Product Management will lead AI and digital innovation initiatives, driving success across specific products and ensuring measurable customer value and business results. The role encompasses the entire innovation lifecycle, blending strategic vision with tactical execution. Responsibilities include concepting, exploring consumer needs, securing internal buy‑in through pitches, building and leading cross‑functional project teams, and guiding projects through prototyping to handoff for implementation. The Director will contribute to the strategic roadmap that defines the future of digital beauty within L'Oréal.

Day in the Life

• AI Services Innovation: Lead the development of AI‑powered services that integrate into e‑commerce platforms, digital infrastructure, professional tools, and in‑store experiences. Oversee prompt engineering, behavior optimization, and rapid prototyping.
• Product Execution: Drive the product innovation lifecycle from conception to pilot launch, serving as the bridge between technical innovation, L’Oréal Research Scientists, and business objectives of the brand portfolio. Translate complex challenges into actionable development sprints.
• User Value Proposition: Champion strategic analysis, positioning, and product narratives to select features that resonate with target users, ensuring successful market adoption.
• Project Leadership: Lead product requirements and definition; collaborate with cross‐functional internal teams, including IT, operations, marketing, and portfolio management; and guide projects through the L’Oréal innovation process.

We Are Looking For

• Education: Bachelor’s or Master’s in a scientific, technical, or related field; advanced degree preferred.
• Experience: 8+ years in product management focused on digital innovation, with demonstrated success in end‑to‑end product ownership and detailed execution.
• Leadership: 3+ years leading the strategic development and execution of digital products from concept through prototyping, iteration, and hand‑off to development teams, using lean startup or agile methodologies.
• Expertise: Deep knowledge of the digital product lifecycle, including user research, prototyping, iterative development, and agile practices.
• Applied AI: Proven experience launching AI/ML‑driven products, proficiency in prompt design, agentic workflows, context window management, and system evaluation.
• Design: Strong understanding of digital interface design and user experience principles; ability to translate consumer insights into engaging product experiences.
• Domain Knowledge: Familiarity with augmented reality, generative AI, big data, and other digital beauty applications and how they integrate into e‑commerce, IT backend systems, and digital infrastructure.
• Team Leadership: Ability to build, lead, and motivate cross‑functional digital product teams, including designers, developers, data scientists, and QA.
• Communication: Exceptional storytelling skills to articulate vision, value, and strategy to diverse audiences, from technical teams to marketing and sales stakeholders.
• Product Launch: Experience managing day‑to‑day technical and design direction for successful app products, with a deep understanding of cutting‑edge digital innovation technologies.
• Influence: Strong ability to influence stakeholders, build consensus, and present product vision and strategy through effective communication and internal pitching.
• Site Availability: Ability to be onsite in the office 3 days a week.
• Authorization: Must have authorization to work in the United States on a full‑time, permanent basis; no immigration support or sponsorship is offered.

Benefits

• A place to grow beyond your potential, encouraged to take risks.
• Immediate responsibility and impact from day one.
• An inclusive environment welcoming all backgrounds, ages, religions, genders, sexual orientations, and people with disabilities.
• A chance to contribute to larger societal and environmental causes across L’Oréal’s brands.
• Base Salary Range: $138,500 — $200,800.
• Competitive Benefits Package: Medical, Dental, Vision, 401(k), Pension Plan.
• Hybrid Work Policy: Up to 2 days per week telework for eligible roles, subject to manager approval.
• Flexible Time Off: Paid company holidays, paid vacation, vacation buy program, volunteer time, summer Fridays, and more.
• Company Perks: Access to L’Oréal’s internal shop, monthly mobile allowance.
• Learning and Development: Unlimited e‑learning, lunch & learn sessions, mentorship programs.
• Employee Resource Groups: Think Tanks and Innovation Squads.
• Mental Health & Wellness Programs.

Equal Opportunity Employer

We are an Equal Opportunity Employer and are committed to building a diverse, inclusive, and innovative workplace. L’Oréal guarantees inclusive recruitment processes and advocates for hiring and promoting each candidate in an ethical and equitable way. The Group strictly prohibits discrimination against any applicant for employment based on gender identity or expression, sexual orientation, visible or invisible disability, socio‑economic or multicultural origins, health conditions, age, religion, or any other characteristics protected by law.

Open to All Candidates

If you do not meet every single requirement, we encourage you to apply anyway. You may still be the right candidate for this or other roles.