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Audience Assistant Jobs (NOW HIRING)

Sight & Sound

Stage Technician (Full-Time)

Branson, MO · On-site

Execute deck moves as assigned with accuracy and consistency, which may include being in costume in view of the audience * Assist Deck Supervisor in preparation and setup of show elements to include ...

Watsco Ventures

OnCall Air Marketing Specialist

FL · On-site

$57K - $76K/yr

Help plan, coordinate, and support the production of webinars that educate and engage the contractor audience. * Assist in developing webinar content and coordinating logistics across internal teams.

Orange Belgium

WI · On-site

$70 - $100/hr

This position is all about audience management, advanced analytics and advertising technologies ... You assist the Media Performance team lead in rolling out a project roadmap aimed to take our ...

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Audience Assistant information

What does an audience assistant do?

An Audience Assistant is responsible for supporting the smooth operation of live events, television shows, or studio recordings by managing audience members. Their duties often include checking tickets, guiding guests to their seats, providing information, and ensuring that audience members follow safety and etiquette guidelines. They may also assist with audience participation segments and help maintain a positive environment. Audience Assistants play a crucial role in creating an enjoyable and organized experience for both the audience and the production team.

What skills and qualifications are needed to be an audience assistant?

To thrive as an Audience Assistant, you typically need strong organizational skills, attention to detail, and experience in event coordination or customer service. Familiarity with ticketing systems, scheduling software, and sometimes basic AV equipment is commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in ensuring a positive experience for guests. These qualities are crucial for managing large groups, handling logistical challenges, and upholding the smooth operation of live events or productions.

What are the typical responsibilities and challenges of an audience assistant during live events or productions?

As an Audience Assistant, you are responsible for greeting guests, managing audience flow, assisting with seating arrangements, and ensuring everyone follows production guidelines. One common challenge is handling last-minute changes, such as unexpected guest arrivals or seating adjustments, while keeping a positive and professional demeanor. You’ll also coordinate closely with production staff to communicate updates and resolve any audience-related issues quickly. This role requires strong communication skills, the ability to think on your feet, and a customer-service mindset.

What is the difference between Audience Assistant vs Audience Coordinator?

AspectAudience AssistantAudience Coordinator
ResponsibilitiesAssist with audience seating, ticketing, and customer serviceOversee audience management, coordinate ticket sales, and handle large groups
CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; experience in event or audience management
Work EnvironmentTheater, concert halls, or event venuesEvent venues, theaters, or production companies
Industry UsageCommonly used in arts, entertainment, and live eventsUsed in larger events requiring coordination of audience logistics

The Audience Assistant typically supports audience services at events, focusing on customer interaction and seating. The Audience Coordinator manages broader audience logistics, including ticketing and large group coordination. Both roles require similar credentials and work in comparable environments, but the Coordinator role involves more oversight and planning responsibilities.

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Audience Assistant jobs near you

Manager, Marketing - Audience Development

Yum! Brands

Plano, TX • On-site

$110K - $120K/yr

Full-time

Re-posted 5 days ago

Yum! Brands rating

5.4

Company rating: 5.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

We are seeking a Marketing Manager to join our Marketing team and collaborate with various departments to create and activate audience segments.  This role is crucial in ensuring accurate and scalable audiences, driving personalized and lifecycle marketing initiatives.  The ideal candidate will have a strong background in data analytics, CRM operations, and a passion for data-driven marketing.

  • 7-9 years of experience in data analytics, with 3-5 years in CRM operations, audience management, or a related field.
  • Working knowledge of SQL, especially querying large datasets (Snowflake preferred).
  • Experience with CRM or CDP platforms like Braze and Treasure Data is strongly preferred.
  • Ability to navigate data tables and customer datasets to define and validate audiences.
  • Strong attention to detail, managing complex audience structures and naming conventions.
  • Excellent communication skills to gather requirements and translate them into technical audience logic.
  • Experience in supporting lifecycle marketing, personalization, or targeted communications.
  • Prior cross-functional collaboration with strategy, analytics, and technology teams.
  • Highly organized and process-oriented with a passion for consistency and structure.
  • Curious and analytical mindset, comfortable working in a fast-paced, evolving environment.

Salary Range: $110,500 to $120,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.

  • Build and maintain marketing audience segments based on CRM Strategy and Media requirements.
  • Translate marketing use cases into clear audience definitions, ensuring consistent naming and taxonomy.
  • Partner with CRM, Media, and Data Analytics teams to validate audience logic and campaign objectives.
  • Work closely with Data Analytics to understand data sources and limitations, using SQL and other tools for data exploration.
  • Investigate new audience opportunities by analyzing customer behavior and engagement.
  • Activate and manage audiences within CRM platforms, ensuring QA and testing before campaign launches.
  • Identify improvements for audience structure, reusability, and scalability across CRM programs.
  • Maintain clear documentation of audience logic and requirements, supporting ongoing governance.
  • Assist in troubleshooting audience-related issues and collaborate with stakeholders for efficient resolution.

What Yum! Brands employees say

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Benefits

Hours and flexibility

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