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Audience Assistant Jobs (NOW HIRING)

Eastern Virginia Medical School

Program Assistant

Norfolk, VA · On-site

$36K - $46K/yr

... audience. * Assist with documenting and monitoring the study outcomes: (1) number of community members who attend outreach activities, (2) number of community members who attend Alzheimer's Clinical ...

Department of Medicine

Program Assistant

Norfolk, VA · On-site

$36K - $46K/yr

... audience. * Assist with documenting and monitoring the study outcomes: (1) number of community members who attend outreach activities, (2) number of community members who attend Alzheimer's Clinical ...

Sight & Sound Theatres

Stage Technician

Ronks, PA

Execute deck moves as assigned with accuracy and consistency, which may include being in costume in view of the audience * Assist Deck Supervisor in preparation and setup of show elements to include ...

Sight & Sound

Stage Technician

Ronks, PA · On-site

Execute deck moves as assigned with accuracy and consistency, which may include being in costume in view of the audience * Assist Deck Supervisor in preparation and setup of show elements to include ...

Seattle Theatre Group

Audience Services Manager

Seattle, WA

$29.25 - $40.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Audience Services Manager delivers exceptional customer service both internally and externally ... Oversee the processing of patron refunds when applicable Promo Codes Creation * Assist with ...

Seattle Theatre Group

Audience Services Manager

Seattle, WA · On-site

$29.25 - $40.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Audience Services Manager delivers exceptional customer service both internally and externally ... Oversee the processing of patron refunds when applicable Promo Codes Creation * Assist with ...

OpenAP LLC

Audience Operations Analyst

$60K - $80K/yr

  • Medical

  • Retirement

Role Responsibilities * Assist in the end-to-end setup of audience deals and campaigns in the OpenAP platform, from processing confirmation through distribution and campaign creation. * Maintain ...

Hearst

Arts & Entertainment Reporter

Dallas, TX · Hybrid

Work with editors to develop new models for coverage that resonates with our digital audience * Assist with special digital projects, including video and audio projects, as needed What will it take ...

Hearst

Arts & Entertainment Reporter

Dallas, TX · Hybrid

Work with editors to develop new models for coverage that resonates with our digital audience * Assist with special digital projects, including video and audio projects, as needed What will it take ...

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Audience Assistant information

What is the difference between Audience Assistant vs Audience Coordinator?

AspectAudience AssistantAudience Coordinator
ResponsibilitiesAssist with audience seating, ticketing, and customer serviceOversee audience management, coordinate ticket sales, and handle large groups
CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; experience in event or audience management
Work EnvironmentTheater, concert halls, or event venuesEvent venues, theaters, or production companies
Industry UsageCommonly used in arts, entertainment, and live eventsUsed in larger events requiring coordination of audience logistics

The Audience Assistant typically supports audience services at events, focusing on customer interaction and seating. The Audience Coordinator manages broader audience logistics, including ticketing and large group coordination. Both roles require similar credentials and work in comparable environments, but the Coordinator role involves more oversight and planning responsibilities.

What are the typical responsibilities and challenges of an audience assistant during live events or productions?

As an Audience Assistant, you are responsible for greeting guests, managing audience flow, assisting with seating arrangements, and ensuring everyone follows production guidelines. One common challenge is handling last-minute changes, such as unexpected guest arrivals or seating adjustments, while keeping a positive and professional demeanor. You’ll also coordinate closely with production staff to communicate updates and resolve any audience-related issues quickly. This role requires strong communication skills, the ability to think on your feet, and a customer-service mindset.

What skills and qualifications are needed to be an audience assistant?

To thrive as an Audience Assistant, you typically need strong organizational skills, attention to detail, and experience in event coordination or customer service. Familiarity with ticketing systems, scheduling software, and sometimes basic AV equipment is commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in ensuring a positive experience for guests. These qualities are crucial for managing large groups, handling logistical challenges, and upholding the smooth operation of live events or productions.

What does an audience assistant do?

An Audience Assistant is responsible for supporting the smooth operation of live events, television shows, or studio recordings by managing audience members. Their duties often include checking tickets, guiding guests to their seats, providing information, and ensuring that audience members follow safety and etiquette guidelines. They may also assist with audience participation segments and help maintain a positive environment. Audience Assistants play a crucial role in creating an enjoyable and organized experience for both the audience and the production team.

What cities are hiring for Audience Assistant jobs?

Cities with the most Audience Assistant job openings:

What are the most commonly searched types of Audience jobs?

The most popular types of Audience jobs are:

What states have the most Audience Assistant jobs?

States with the most job openings for Audience Assistant jobs include:

Audience Assistant jobs near you

Audience Experience Assistant

Arena Stage

Washington, DC • On-site

$21/hr

Part-time

Posted 13 days ago

Job description

Department: Audience Experience
Status: Overhire / Per Event
FLSA: Non-Exempt
Department Head: Senior Director of Community Engagement and Audience Experience
Reports to: Associate Director of Audience Experience
WHO WE ARE
Arena Stage is the voice of American theatre resident in our nation's capital. Focused on American artists, our productions are innovative and representative of stories from across the country. We nurture new plays and reimagine classics. We celebrate our democracy and diversity through a multitude of voices in our productions and community engagement programs to inspire people to action.
WHAT WE VALUE
A work culture that values experimentation and collaboration.
Excellence in all aspects of our endeavor.
Diversity, Equity, Accessibility and Inclusion throughout the Organization and within our audience and the community.
Community Service through education and public engagement.
Lead effective partnerships and collaboration to serve artists and arts professionals.
WHAT YOU WILL DO
The Audience Experience Assistant provides essential administrative, logistical, and operational support to the Audience Experience Department, ensuring the efficient day-to-day execution of front-of-house operations.
Working closely with the Associate Director of Audience Experience, this role assists with scheduling, financial tracking, departmental coordination, and operational logistics. The Audience Experience Assistant increases departmental capacity, allowing leadership to focus on staff supervision, patron experience strategy, and cross-departmental collaboration.
This position also supports Front of House operations as needed, including occasional shifts as a House Manager, reinforcing a seamless and high-quality audience experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Administrative & Operational Support
  • Maintains departmental scheduling, including House Manager and Audience Experience Associate shifts
  • Coordinates internal calendars, meetings, and FOH coverage needs
  • Maintains departmental records, documents, and shared systems
  • Support communication between Audience Experience and internal departments

Financial & Reporting
  • Assist with processing invoices, expense reports, and departmental purchases
  • Track departmental budgets and reconcile expenses
  • Generate and maintain reports related to staffing, attendance, and operations

Front of House Operations Support
  • Support the execution of daily FOH operations as needed
  • Support House Management Team as needed
  • Assist in coordinating accessibility services, including captioning and assistive devices
  • Help maintain FOH materials, supplies, and wayfinding signage

Training & Usher Coordination
  • Support usher onboarding and training logistics with House Management
  • Assist in scheduling and coordinating training sessions
  • Assist with usher emails and processing exchanges and cancellations

Cross Departmental Collaboration
  • Coordinate with Front of House system and departments
  • Support VIP, donor, and special event logistics in collaboration with Associate Director of Audience Engagement
PREFERRED QUALIFICATIONS
  • Previous experience in customer service, hospitality, retail, visitor services, or live event environments.
  • Familiarity with accessibility tools or willingness to learn.
  • Experience working in a fast-paced public-facing environment.
PHYSICAL DEMANDS / WORK ENVIRONMENT
  • Must be able to stand and move throughout the building for extended periods of time.
  • Must be able to navigate stairs and public lobby spaces during active performance periods.
  • Must be able to lift, carry, or move light materials related to guest service and lobby support.
  • Work is primarily performed in public-facing theater and lobby environments with high guest volume and frequent activity.

The Washington Drama Society, Inc., Arena Stage does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at

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