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Att Crm Jobs (NOW HIRING)

Hudson Manpower

CRM Lead

San Jose, CA · On-site

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise ...

PacSun

CRM Specialist

Anaheim, CA · On-site

$75K/yr

Responsible for day-to-day management of CRM campaign processes from design through deployment and contributing to meet sales growth targets for the CRM Marketing channels. A day in the life, what ...

Smith Seckman Reid

CRM I

Tampa, FL · On-site

Maintain accurate opportunity, lead, and activity records in the CRM; uphold disciplined capture and pipeline practices. * Resolve project and relationship issues proactively; facilitate timely ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations * Experience in in translate functional ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI · On-site

At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations. * Experience in in translate functional ...

Sonsoft Inc

Siebel CRM

Milwaukee, WI

Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects * Anticipate customer needs ...

SonSoft

Sugar CRM

Sunnyvale, CA · On-site

Sugar CRM Sonsoft, Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software ...

Leap

CRM Specialist

Columbia, MD

Position Overview We are seeking a dynamic and detail-oriented CRM Specialist to join our team. In this role, you will lead engaging Zoom training sessions, manage customer projects, provide backend ...

Massive Rocket

CRM Developer

As a CRM Developer (Braze) at Massive Rocket, you'll play a hands-on technical role supporting a major platform merger and migration for an insurance client. Your primary focus will be rebuilding and ...

Cook Systems

Manager, CRM Technology

Tallahassee, FL · On-site

Oversee the integration of CRM technologies with various customer service channels, such as mail, email, web, and call center. * Ensure alignment of data management, infrastructure, and development ...

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Att Crm information

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$39K

$102.1K

$172K

How much do att crm jobs pay per year?

As of Aug 21, 2026, the average yearly pay for att crm in the United States is $102,130.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $132,000.00 per year, depending on experience, location, and employer.

What is the difference between Att Crm vs Customer Service Representative?

AspectAtt CrmCustomer Service Representative
CredentialsCRM certification, technical skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, technical support teamsRetail, call centers, service desks
Industry UsageTelecommunications, tech companiesRetail, hospitality, various service sectors
Job FocusManaging customer relationships via CRM toolsHandling customer inquiries and issues

Att Crm roles focus on managing customer relationships using CRM software, often requiring technical skills and certifications. Customer Service Representatives handle direct customer interactions across various industries, emphasizing communication skills. While both roles involve customer interaction, Att Crm positions are more technical and specialized, whereas Customer Service Representatives are more generalist roles in customer support.

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What cities are hiring for Att Crm jobs?

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Att Crm jobs near you
Infographic showing various Att Crm job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 3% Part Time, and 4% Contract. Highlights an 77% Physical, 4% Hybrid, and 19% Remote job distribution, with an average salary of $102,130 per year, or $49.1 per hour.

CRM Lead

Hudson Manpower

San Jose, CA • On-site

Contractor

Re-posted 11 days ago

Job description

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.
Job Description
Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.
Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.
Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.
Analyze business requirements and translate them into system design, workflow automation, and customer service logic.
Guide the configuration of workspaces, workflows, rules, and service queues in Oracle Service Cloud.
Oversee Genesys Architect flow designs, omnichannel setup, and telephony routing logic.
Troubleshoot system issues and support continuous improvement of CRM and contact center platforms.
Coordinate data synchronization between Oracle Service Cloud and other systems (e.g., ERP, Knowledge Base, Reporting).
Train and mentor client-side users and IT staff on new features, best practices, and incident management.
Ensure adherence to security, compliance, and data privacy requirements (e.g., GDPR, HIPAA)
Required Skills:-
5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow).
3+ years of hands-on experience with Genesys Cloud CX, including IVR, ACD, and digital channels.
Proven expertise in telephony systems integration (VoIP, SIP trunking, SBCs, PBX).
Solid understanding of customer service operations and CRM/contact center best practices.
Strong communication, stakeholder management, and onsite leadership skills.
Ability to create detailed functional and technical documentation.
Experience managing projects in cross-functional enterprise environments
Preferred Skills:
Genesys and Oracle certifications (e.g., Oracle B2C Service Certified, Genesys Cloud Certified Professional).
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).

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