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At&T Retention Jobs (NOW HIRING)

2026 HR Talent Internship

Owings Mills, MD · Hybrid

$14.25 - $19/hr

About the Team The Talent Team within Human Resources at T. Rowe Price is dedicated to attracting, developing, and retaining top talent across the organization. Our team partners closely with ...

2026 HR Talent Internship

Owings Mills, MD · Hybrid

$14.25 - $19/hr

About the Team The Talent Team within Human Resources at T. Rowe Price is dedicated to attracting, developing, and retaining top talent across the organization. Our team partners closely with ...

Join AT&T's Sales team and help connect customers with innovative solutions in cybersecurity, fiber ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

Join AT&T's Sales team and help connect customers with innovative solutions in cybersecurity, fiber ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

Join AT&T's Sales team and help connect customers with innovative solutions in cybersecurity, fiber ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

Join AT&T's Sales team and help connect customers with innovative solutions in cybersecurity, fiber ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

Sr. Communications Consultant

Owings Mills, MD · On-site +1

$60K - $79K/yr

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an ... Accountable for overall satisfaction, retention, and development in the areas of client marketing ...

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At T Retention information

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$22K

$61.4K

$85.5K

How much do at&t retention jobs pay per year?

As of Jul 23, 2026, the average yearly pay for at&t retention in the United States is $61,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is an AT&T Retention job?

An AT&T Retention job involves assisting customers who are considering canceling their services by offering solutions, discounts, or promotions to retain them. Representatives handle customer concerns, resolve issues, and ensure satisfaction while maintaining company loyalty. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for success in this role.

What are some common challenges faced by AT&T Retention Specialists, and how is success typically measured in this role?

AT&T Retention Specialists often encounter challenges such as handling dissatisfied customers, meeting monthly retention targets, and navigating complex account issues. Success in this role is typically measured by metrics like customer retention rates, the number of accounts saved, and customer satisfaction scores. The job can be fast-paced, requiring the ability to think quickly and tailor solutions to each individual situation. Those who excel in this role are skilled at turning challenging conversations into positive experiences, which directly impacts both customer loyalty and the company's bottom line.

What are the key skills and qualifications needed to thrive in the At&T Retention position, and why are they important?

To thrive as an AT&T Retention Specialist, you need strong sales skills, knowledge of telecom products, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T's proprietary tools is typically required. Effective communication, empathy, problem-solving, and resilience set top performers apart in this role. These skills ensure specialists can address customer concerns, reduce churn, and maintain positive relationships, which are vital for AT&T's customer retention goals.

More about At T Retention jobs
What are the most commonly searched types of At&T Retention jobs? The most popular types of At&T Retention jobs are:
What states have the most At&T Retention jobs? States with the most job openings for At&T Retention jobs include:
Infographic showing various At&T Retention job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $61,368 per year, or $29.5 per hour.
2026 HR Talent Internship

2026 HR Talent Internship

T Rowe Price

Owings Mills, MD • Hybrid

$14.25 - $19/hr

Other

Posted 17 days ago


T. Rowe Price rating

9.1

Company rating: 9.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz


Job description

About the Team

The Talent Team within Human Resources at T. Rowe Price is dedicated to attracting, developing, and retaining top talent across the organization. Our team partners closely with business leaders to design and implement talent strategies that support the firm's growth and culture. We focus on talent acquisition, employee development, diversity and inclusion initiatives, and workforce planning. As part of a collaborative, innovative, and supportive environment, interns will gain exposure to impactful projects and learn from experienced HR professionals who are committed to nurturing and advancing talent at T. Rowe Price.

Role Summary

As a Talent Intern in the Human Resources department at T. Rowe Price, you will support various talent-related initiatives that drive the firm's employee experience and organizational success. You will work closely with HR professionals on projects related to talent acquisition, employee engagement, learning and development, and diversity and inclusion.

Responsibilities
As an HR Intern supporting the Talent team at T. Rowe Price, you will provide meaningful support across several high-impact areas that are both valuable to our organizational goals and your professional development. Your responsibilities will include:

  • AI Enablement: Explore opportunities to leverage M365 Copilot and other automation tools (such as prompt libraries, summarization features, and dashboards). Document pilot outcomes and share learnings with the team.
  • Process Improvement: Map LCD/Talent workflows (including intake, scheduling, communications, and content updates) to identify bottlenecks and recommend quick wins for efficiency.
  • Governance & Process Updates: Refresh policies, procedures, and governance documents to ensure accuracy, clarity, and alignment with current practices.
  • SharePoint Organization: Clean up and restructure the EL/LCD SharePoint site to drive usability and efficiency for end users.
  • Metrics & Data Support: Assist with measurement and reporting, leveraging your skills to support data-driven decision making.
  • Content Administration: Support course uploads, testing, and functional checks, ensuring a smooth and engaging learner experience.
  • Deprioritization Support: Assist with transition plans and closeouts for work streams that have been deprioritized or sunset.

Qualifications

Required:

  • Full time student with an expected graduation date of December 2027 - May/June 2028.

Preferred:

  • Open to all majors; interest in human resources and data analysis preferred
  • A growth mindset with commitment to ongoing learning of AI-augmented platforms
  • Attention to detail, proactive ideation, and organizational skills
  • SharePoint and Microsoft 365 experience
  • Data/measurement literacy and problemsolving ability
  • Instructional Design Exposure

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status)


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