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At&T Retention Jobs (NOW HIRING)

T. Rowe Price

Client Account Manager

Owings Mills, MD · Hybrid

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an ... May support development of a service strategy, depending upon the client complexity and retention ...

TTEN LLC

Registered Behavior Technician

Ashburn, VA · On-site

$25 - $32/hr

We accomplish this high retention rate through 2 key concepts, flexibility and quality . Examples of quality offered at T-Ten: -We have a small family feel with both our employees and our clients ...

TTEN LLC

Registered Behavior Technician

Ashburn, VA · On-site

$25 - $32/hr

We accomplish this high retention rate through 2 key concepts, flexibility and quality . Examples of quality offered at T-Ten: -We have a small family feel with both our employees and our clients ...

AT and T

B2B Sales Account Executive

Santa Clara, CA · On-site

$225K/yr

As a B2B Sales Account Executive you will proactively sell AT&T's mobility solutions and fiber ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

AT and T

B2B Sales Account Executive Fiber

Dallas, TX · On-site

$225K/yr

As a B2B Sales Account Executive - Fiber, you will proactively sell AT&T's mobility solutions and ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

AT and T

B2B Sales Account Executive

Meriden, CT · On-site

$225K/yr

As a B2B Sales Account Executive - Fiber & Mobility, you will proactively sell AT&T's mobility ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

AT and T

B2B Sales Account Executive

Bedminster, NJ · On-site

$225K/yr

As a B2B Sales Account Executive - Fiber & Mobility, you will proactively sell AT&T's mobility ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

AT and T

B2B Sales Account Executive

San Ramon, CA · On-site

$225K/yr

As a B2B Sales Account Executive you will proactively sell AT&T's mobility solutions and fiber ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

AT and T

B2B Sales Account Executive - Fiber

Biloxi, MS · On-site

$225K/yr

As a B2B Sales Account Executive - Fiber, you will proactively sell AT&T's mobility solutions and ... Design and implement strategic initiatives to grow and retain the revenue stream of assigned ...

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All JobsAt&T Retention Jobs

At T Retention information

See salary details

$22K

$61.4K

$85.5K

How much do at&t retention jobs pay per year?

As of Jun 26, 2026, the average yearly pay for at&t retention in the United States is $61,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is an AT&T Retention job?

An AT&T Retention job involves assisting customers who are considering canceling their services by offering solutions, discounts, or promotions to retain them. Representatives handle customer concerns, resolve issues, and ensure satisfaction while maintaining company loyalty. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for success in this role.

What are some common challenges faced by AT&T Retention Specialists, and how is success typically measured in this role?

AT&T Retention Specialists often encounter challenges such as handling dissatisfied customers, meeting monthly retention targets, and navigating complex account issues. Success in this role is typically measured by metrics like customer retention rates, the number of accounts saved, and customer satisfaction scores. The job can be fast-paced, requiring the ability to think quickly and tailor solutions to each individual situation. Those who excel in this role are skilled at turning challenging conversations into positive experiences, which directly impacts both customer loyalty and the company's bottom line.

What are the key skills and qualifications needed to thrive in the At&T Retention position, and why are they important?

To thrive as an AT&T Retention Specialist, you need strong sales skills, knowledge of telecom products, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T's proprietary tools is typically required. Effective communication, empathy, problem-solving, and resilience set top performers apart in this role. These skills ensure specialists can address customer concerns, reduce churn, and maintain positive relationships, which are vital for AT&T's customer retention goals.

More about At T Retention jobs
What are the most commonly searched types of At&T Retention jobs? The most popular types of At&T Retention jobs are:
What states have the most At&T Retention jobs? States with the most job openings for At&T Retention jobs include:
What job categories do people searching At&T Retention jobs look for? The top searched job categories for At&T Retention jobs are:
At T Retention jobs near you
Infographic showing various At&T Retention job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 5% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $61,368 per year, or $29.5 per hour.
Retail Investment Services Associate

Retail Investment Services Associate

T Rowe Price

Owings Mills, MD • Hybrid

$14.25 - $15.75/hr

Other

Medical, Life, Retirement, PTO

Posted 3 days ago

T. Rowe Price rating

9.1

Company rating: 9.1 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.A

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. Youall enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, youall find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.AA

Join us for the opportunity to grow and make a difference in ways that matter to you.A

Role Summary

Provides high-quality support to clients with standard service requests on a daily basis.

Responsibilities

  • Serve as the first point of contact for inbound client service requests. Responding to requests for mutual fund transactions, providing account information, and influencing client adoption of digital capabilities

  • Understand the overall Financial Services industry and related legal, tax, and regulatory issues to guide clients.

  • Develop and maintain proficient knowledge of T. Rowe Price products and services

  • Demonstrate a consultative approach to gain a thorough understanding of the client's needs and offer appropriate solutions.

  • Reviews daily unresolved client inquiries to ensure proper follow-up and closure

  • Retain and identify opportunities to assist with growing assets under management

Qualifications

Required:

  • High school/secondary school or the equivalent combination of education and relevant experience AND

  • 0+ years of total relevant work experience

Preferred:

  • Bachelor's degree or an equivalent combination of education and work experience

  • Previous experience in customer service, preferably inbound and/or phone-based role

  • Prior experience in a fast-paced contact center environment

Training Details

  • In-office, 5 days

  • Training schedule is Monday through Friday 8am-5pm Local Time

  • Eight-weeks of instructor led training

FINRA Requirements

FINRA licenses are not required for this role. ACertain promotional opportunities may require FINRA licenses, which would be sponsored at the time of promotion.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home, after the successful completion of a training program.

WHAT TO EXPECT AFTER APPLYING

1. You will receive an email and text message to answer a few questions to verify your eligibility. If you apply for multiple jobs, you will receive separate invitations for each role and will need to respond to each. Estimated Time Commitment: 3-5 minutes

2. If you are eligible, you will be asked to complete an online assessment and record video responses to introductory questions with our vendor partner, HireVue. Take time to read all instructions carefully before responding. Some questions may require you to respond within a set time limit, or with limited retakes. You can use this opportunity to tell us more about your background and interest than we can learn from a resume alone. Estimated Time Commitment: 45 minutes

3. A member of our recruiting team will personally review your responses and follow up if you are selected for an interview.

Base Salary Ranges

Please review the job posting for the location of this specific opportunity.

$50,000 - $50,000 for the location of: Maryland, Colorado, Washington and remote workers
$50,000 - $50,000 for the location of: Washington, D.C.
$50,000 - $50,000 for the location of: New York, CaliforniaThis job is eligible for overtime pay.

Placement within the range provided above is based on the individualas relevant experience and skills for the role.A Base salary is only one component of our total compensation package.A Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.

Commitment to Diversity, Equity, and Inclusion

At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.A

Benefits

We value your goals and needs, at work and in life. As an associate, youall be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.AAA

AA

Featured employee benefits to enrich your life: AA

  • Competitive compensationAA

  • Annual bonus eligibilityAA

  • A generous retirement planAA

  • Hybrid work scheduleAA

  • Health and wellness benefits, including online therapyAA

  • Paid time off for vacation, illness, medical appointments, and volunteering daysAA

  • Family care resources, including fertility and adoption benefitsAA

AA

Learn more about our benefits.AA

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

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