ZipRecruiter

Log In

1

At&T Retention Jobs (NOW HIRING)

SignalXI

Be Seen First

Entry Level Account Executive

Waco, TX · On-site

$18/hr

... retention. * Manages customer needs, device interests, and account updates with accuracy and a positive, sales‐minded attitude. * Embraces AT&T's training programs to build stronger ...

TTEN LLC

Registered Behavior Technician

Ashburn, VA · On-site

$25 - $32/hr

We accomplish this high retention rate through 2 key concepts, flexibility and quality . Examples of quality offered at T-Ten: -We have a small family feel with both our employees and our clients ...

TTEN LLC

Registered Behavior Technician

Ashburn, VA · On-site

$25 - $32/hr

We accomplish this high retention rate through 2 key concepts, flexibility and quality . Examples of quality offered at T-Ten: -We have a small family feel with both our employees and our clients ...

RENT ONE

Client Retention Specialist

Evansville, IN · On-site

$16 - $17/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a ...

RENT ONE

Client Retention Specialist

Peoria, IL · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a ...

RENT ONE

Client Retention Specialist

Alton, IL · On-site

$17 - $18/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a ...

RENT ONE

Client Retention Specialist

Humboldt, TN · On-site

$13 - $14/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a ...

RENT ONE

Client Retention Specialist

Saint Louis, MO · On-site

$18 - $19/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a ...

RENT ONE

Client Retention Specialist

Mayfield, KY · On-site

$15 - $16/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a ...

RENT ONE

Client Retention Specialist

Hoxie, AR · On-site

$13 - $14/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a ...

RENT ONE

Client Retention Specialist

Humboldt, TN · On-site

$13 - $14/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a ...

RENT ONE

Client Retention Specialist

Fort Smith, AR · On-site

$14.50 - $15.50/hr

CLIENT RETENTION SPECIALIST Rent One is proud to provide our customers with affordable home ... A healthy work-life balance isn't just possible at Rent One, it's promised. Working with us is a ...

next page

Showing results 1-20

People also search for

All JobsAt&T Retention Jobs

At T Retention information

See salary details

$22K

$61.4K

$85.5K

How much do at&t retention jobs pay per year?

As of May 30, 2026, the average yearly pay for at&t retention in the United States is $61,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is an AT&T Retention job?

An AT&T Retention job involves assisting customers who are considering canceling their services by offering solutions, discounts, or promotions to retain them. Representatives handle customer concerns, resolve issues, and ensure satisfaction while maintaining company loyalty. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in the At&T Retention position, and why are they important?

To thrive as an AT&T Retention Specialist, you need strong sales skills, knowledge of telecom products, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T's proprietary tools is typically required. Effective communication, empathy, problem-solving, and resilience set top performers apart in this role. These skills ensure specialists can address customer concerns, reduce churn, and maintain positive relationships, which are vital for AT&T's customer retention goals.

What are some common challenges faced by AT&T Retention Specialists, and how is success typically measured in this role?

AT&T Retention Specialists often encounter challenges such as handling dissatisfied customers, meeting monthly retention targets, and navigating complex account issues. Success in this role is typically measured by metrics like customer retention rates, the number of accounts saved, and customer satisfaction scores. The job can be fast-paced, requiring the ability to think quickly and tailor solutions to each individual situation. Those who excel in this role are skilled at turning challenging conversations into positive experiences, which directly impacts both customer loyalty and the company's bottom line.
More about At T Retention jobs
What are the most commonly searched types of At&T Retention jobs? The most popular types of At&T Retention jobs are:
What states have the most At&T Retention jobs? States with the most job openings for At&T Retention jobs include:
What job categories do people searching At&T Retention jobs look for? The top searched job categories for At&T Retention jobs are:
At T Retention jobs near you
Infographic showing various At&T Retention job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $61,368 per year, or $29.5 per hour.

Entry Level Account Executive

SignalXI

Waco, TX • On-site

$18/hr

Full-time

Retirement

Posted 26 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

SignalXi, a sales and business consulting firm, is seeking an Entry Level Account Executive  for AT&T Retail. The Entry Level Account Executive will manage customer accounts, provide service support, and assist with sales of AT&T cell phones and wireless devices in our retail stores.

As an Entry Level Account Executive, you'll be training in account management and sales strategy within our AT&T retail. The Entry Level Account Executive will practice engaging customers, learning how to demonstrate device features, explain plan options, and document accounts accurately. You'll shadow experienced Account Managers during face-to-face customer interactions about the latest cell phones and wireless devices.

Responsibilities of the Entry Level Account Executive

  • Welcome returning guests by name and reference their AT&T wireless account history to make face-to-face sales conversations personal and account-aware.
  • Guide account updates in store, like plan changes or device swaps for AT&T cell phones, ensuring smooth transitions that support account retention and future sales.
  • Proactively reach out to accounts showing low engagement, offering helpful AT&T wireless tips that rebuild connection and reopen sales dialogue.
  • Strengthen account retention by resolving concerns on the spot during retail visits, showing reliability that keeps AT&T wireless clients open to future sales.
  • Identify cross-account opportunities by understanding households' needs, then recommending AT&T cell phones that grow account footprint through smart sales.
  • Track account performance metrics like upgrade frequency or satisfaction scores to refine how AT&T wireless value is communicated, keeping in-store sales tactics account-focused and effective.

Qualifications of the Entry Level Account Executive 

  • High school diploma or GED preferred.
  • Experience in sales or account management is a plus.
  • Presents AT&T smartphones, accessories, and wireless plans with confident, benefit‐driven communication that supports account retention.
  • Manages customer needs, device interests, and account updates with accuracy and a positive, sales‐minded attitude.
  • Embraces AT&T’s training programs to build stronger account‐management and sales capabilities.

Company Description

Our company is a retail partner of AT&T, one of the largest telecommunications companies in the United States. We operate inside local retail stores to provide customers with personalized service and assistance with a wide range of products and services offered by AT&T. Our dedicated team of sales associates is knowledgeable about the latest devices, plans, and promotions, and is committed to helping customers find the best solutions to meet their individual needs. Whether customers are looking to upgrade their phone, switch to a new plan, or add new services, our team is here to provide expert guidance and support every step of the way.