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At&T Retention Jobs (NOW HIRING)

T. Rowe Price

At T. Rowe Price, our employees are associates. Together the Talent Team attracts, retains, and advances associates and cultivates effective teams and leaders. We do this by creating connections ...

Tekberry

Machinist

Santa Rosa, CA · On-site

$100/hr

Interpreting specifications including Geometric Dimensioning and Tolerancing (GD&T) Retention Bonus Candidates are now eligible for a stay bonus at both 6 months and 1 year of tenure: Total bonus: $5 ...

TEKBERRY

Machinist

Santa Rosa, CA · On-site

$35 - $40/hr

Interpreting specifications including Geometric Dimensioning and Tolerancing (GD&T) Retention Bonus Candidates are now eligible for a stay bonus at both 6 months and 1 year of tenure: Total bonus: $5 ...

T Rowe Price

Financial Consultant

Colorado Springs, CO · Hybrid

Role Summary At T. Rowe Price, providing world-class service to our clients is our primary goal ... Retain assets through education and guidance of available plan-specific and general distribution ...

AT&T

Call Center Customer Care Representative

Tulsa, OK · On-site

$21.93/hr

This is your opportunity to be the voice of AT&T-a global leader in communications and technology ... retention, service activations and changes, credits and adjustments, troubleshooting, advanced ...

SignalXI

Be Seen First

Entry Level Account Executive

Waco, TX · On-site

$18/hr

... retention. * Manages customer needs, device interests, and account updates with accuracy and a positive, sales‐minded attitude. * Embraces AT&T's training programs to build stronger ...

AT&T

Call Center Sales Representative

Charlotte, NC

$23.55/hr

... AT&T's products and services to effectively service and retain customers. You'll be an expert at simplifying the explanation of customer bills, rate plans, and features of AT&T's products and ...

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At T Retention information

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$22K

$61.4K

$85.5K

How much do at&t retention jobs pay per year?

As of May 30, 2026, the average yearly pay for at&t retention in the United States is $61,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $74,500.00 per year, depending on experience, location, and employer.

What is an AT&T Retention job?

An AT&T Retention job involves assisting customers who are considering canceling their services by offering solutions, discounts, or promotions to retain them. Representatives handle customer concerns, resolve issues, and ensure satisfaction while maintaining company loyalty. Strong communication skills, problem-solving abilities, and a customer-focused approach are essential for success in this role.

What are the key skills and qualifications needed to thrive in the At&T Retention position, and why are they important?

To thrive as an AT&T Retention Specialist, you need strong sales skills, knowledge of telecom products, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and AT&T's proprietary tools is typically required. Effective communication, empathy, problem-solving, and resilience set top performers apart in this role. These skills ensure specialists can address customer concerns, reduce churn, and maintain positive relationships, which are vital for AT&T's customer retention goals.

What are some common challenges faced by AT&T Retention Specialists, and how is success typically measured in this role?

AT&T Retention Specialists often encounter challenges such as handling dissatisfied customers, meeting monthly retention targets, and navigating complex account issues. Success in this role is typically measured by metrics like customer retention rates, the number of accounts saved, and customer satisfaction scores. The job can be fast-paced, requiring the ability to think quickly and tailor solutions to each individual situation. Those who excel in this role are skilled at turning challenging conversations into positive experiences, which directly impacts both customer loyalty and the company's bottom line.
More about At T Retention jobs
What are the most commonly searched types of At&T Retention jobs? The most popular types of At&T Retention jobs are:
What states have the most At&T Retention jobs? States with the most job openings for At&T Retention jobs include:
What job categories do people searching At&T Retention jobs look for? The top searched job categories for At&T Retention jobs are:
At T Retention jobs near you
Infographic showing various At&T Retention job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $61,368 per year, or $29.5 per hour.

Solutions Account Associate -- B2B Sales

A2I Enterprise

Austin, TX

Other

Posted 2 days ago

Job description

A2i Enterprise is a fast-growing business consulting and sales firm representing AT&T’s industry-leading wireless and telecom solutions for business clients. We specialize in helping small and mid-sized organizations modernize their connectivity, streamline operations, and stay competitive.

We are currently seeking a Business Solutions Associate to support our expanding B2B campaigns in the Austin area. This role focuses on building relationships with business decision-makers, understanding organizational needs, and presenting tailored telecom solutions that deliver measurable value.


What You’ll Do

  • Engage directly with owners, managers, and decision-makers at local businesses
  • Represent AT&T’s wireless and telecom solutions in professional B2B settings
  • Identify client needs and recommend customized service solutions
  • Clearly communicate the value of AT&T’s products, pricing, and promotions
  • Build long-term relationships to support client satisfaction and retention
  • Handle questions, concerns, and follow-up with professionalism
  • Maintain accurate records of client interactions and opportunities
  • Collaborate with leadership to refine outreach strategies and messaging


What We’re Looking For

  • Strong communication and interpersonal skills
  • Professional demeanor and confidence in business environments
  • Ability to build rapport with a wide range of professionals
  • Organized, self-motivated, and goal-oriented
  • Adaptable in a fast-paced setting
  • Tech-savvy and comfortable learning new systems


Experience in B2B sales, account management, customer service, or marketing is a plus but not required.


Why Join A2i Enterprise?

  • Structured training and ongoing mentorship
  • Clear advancement path into leadership and management roles
  • Supportive, team-driven culture
  • Opportunity to represent one of the most trusted brands in telecom
  • Real business experience working directly with decision-makers


A2i Enterprise values adaptability, creativity, and resilience — qualities that drive both our success and the growth of our team members.

Apply