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At Home Call Center Jobs in Decatur, GA (NOW HIRING)

Emory Healthcare

Call Center Associate

Atlanta, GA · On-site

At Emory Healthcare At Emory Healthcare we fuel your professional journey with better benefits ... And more Description The Call Center Associate serves as the primary point of contact for patients ...

Emory Healthcare

Call Center Associate

Tucker, GA

$18 - $21.93/hr

At Emory Healthcare At Emory Healthcare we fuel your professional journey with better benefits ... And more The Call Center Associate serves as the primary point of contact for patients and patient ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology. Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery ...

NJ Tech

call center representative

Atlanta, GA

$15.50 - $19.25/hr

At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology. Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery ...

Answer Mti

Part-Time Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center Agent Company: AMTI l Location: Atlanta, GA (In-Office) Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and Holidays AMTI is hiring Part-Time Call Center ...

SelecSource

Call Center/ Sales Rep

Mcdonough, GA · Remote

$22/hr

Call Center / Sales Representative Location: McDonough, Ga. Job Type: Hybrid Pay: $22.00/hour Schedule: 1st Shift (9:00AM TO 6:00PM) Position Overview We are seeking a motivated Call Center / Sales ...

Limitless East Marketing

Call Center Agent

Atlanta, GA · On-site

$47K - $51K/yr

Company Description At Entertainment Travel Associates , we specialize in providing exceptional ... Job Summary We are seeking a professional and customer-focused Call Center Agent to provide ...

AnswerMTI

Part-Time Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center Agent Company: AMTI l Location: Atlanta, GA (In-Office) Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and Holidays AMTI is hiring Part-Time Call Center ...

AnswerMTI

Call Center Representative

Atlanta, GA · On-site

$16/hr

Full-Time Call Center RepresentativeLocation: Atlanta, GA (In-Office) l Pay: $16/hrSchedule: 40 hours/week, 10-hrs Shifts l Must work one weekend day (Sat or Sun) and HolidaysAt AMTI, we pride ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

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All JobsAt Home Call Center JobsAt Home Call Center Jobs in Decatur, GA

At Home Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do at home call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for at home call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is an at home call center job?

In an at home call center job, your responsibilities are to provide customer service for orders, accounts, or technical support. You may assist customers experiencing problems with billing or shipping, verify or modify orders, and take note of issues that you pass on to your supervisor. As a remote customer service agent, you typically work from home or another setting outside of a traditional office and use virtual platforms, such as telephone, video, or online chat, to perform your duties.

What is an at home call center job?

At home call center jobs are positions where individuals handle customer service, sales, or technical support calls from their own homes, rather than working in a traditional office-based call center. Employees or independent contractors use computers, headsets, and internet connections to communicate with customers on behalf of companies. These jobs often offer flexible schedules and can be either full-time or part-time, making them appealing for people seeking remote work opportunities. Most positions require good communication skills, a quiet workspace, and basic computer proficiency.

What are some common challenges faced by at home call center representatives and how can they be managed?

At Home Call Center representatives often face challenges such as maintaining focus in a home environment, managing time effectively without direct supervision, and handling technical issues independently. To overcome these, it's important to create a dedicated workspace free from distractions, establish a clear daily routine, and familiarize yourself with troubleshooting basic technical problems. Regular communication with supervisors and team members through virtual meetings also helps maintain a sense of connection and ensures support is readily available.

What is the difference between At Home Call Center vs Customer Service Representative?

AspectAt Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsBasic computer skills, sometimes specific trainingCustomer service skills, sometimes certifications
Industry UsageCommon in telecommunication, retail, techWidespread across various sectors
Work ScheduleFlexible, depending on employerStandard or flexible hours

At Home Call Center jobs focus on remote customer support, often requiring specific technical skills and offering flexible schedules. Customer Service Representatives work in various settings, including in-office or remote, with similar skill requirements. Both roles serve customer needs but differ mainly in work environment and setup.

More about At Home Call Center jobs

What are the most commonly searched types of Call Center jobs in Decatur, GA?

The most popular types of Call Center jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for At Home Call Center jobs?

Cities near Decatur, GA with the most At Home Call Center job openings:

At Home Call Center jobs near you
Infographic showing various At Home Call Center job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Call Center Associate

Emory Healthcare

Atlanta, GA • On-site

Full-time

Re-posted 13 days ago

Emory Healthcare rating

7.7

Company rating: 7.7 out of 10

Based on 217 frontline employees who took The Breakroom Quiz

159th of 889 rated healthcare providers

Job description

Overview
Be inspired. Be valued. Belong. At Emory Healthcare
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, leadership programs
  • And more

Description
The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages incoming calls, processes meal requests through room service diet software, and ensures that all menu selections align with the patient's prescribed diet order.
The associate guides patients and family members through the meal ordering process, provides menu suggestions when appropriate, and ensures a positive service experience. This position collaborates with nursing staff, clinical dietitians, and food service teams to ensure accurate meal ordering, adherence to dietary restrictions, and timely meal service.
Individuals in this role maintain frequent communication with patients and families and are expected to demonstrate strong customer service skills while supporting efficient and patient-centered dining operations.
RESPONSIBILITIES:
Call Center Operations
  • Answer incoming calls from patients and patient family members requesting meal orders.
  • Utilize room service diet software to process patient meal orders accurately and efficiently.
  • Guide patients and families through the meal ordering process and provide menu recommendations as appropriate.
  • Redirect calls to appropriate departments when inquiries fall outside the scope of the role.
Patient Meal Order Coordination
  • Ensure menu selections comply with the patient's prescribed diet order.
  • Process new diet orders, patient transfers, and discharges within the room service system.
  • Process meal orders for patients who are unable to place orders by phone or who have preselected menu orders.
  • Identify patients who have not ordered meals and proactively contact them to facilitate ordering or document meal refusal.
  • Document patient food preferences in the room service diet software system.
Communication and Collaboration
  • Communicate special dietary needs or concerns with nursing staff and other relevant departments.
  • Monitor patient meal orders and notify the appropriate clinical dietitian of skipped meals or repeated small meal orders.
  • Communicate operational concerns or patient-related issues to dietitians or management staff in a timely manner.
  • Maintain a high level of interaction with patients and families while demonstrating strong customer service and service excellence standards.
Administrative Support
  • Process nourishment orders and maintain labeling and tracking of tube feeding orders for assigned units.
  • Monitor, collect, and record operational data for administrative and reporting purposes.
  • Perform additional related duties as assigned to support departmental operations.
MINIMUM QUALIFICATIONS:
  • High school diploma or equivalent required.
  • One (1) year of call center or related customer service experience required.
  • Demonstrated skills in customer service, critical thinking, and problem solving.
  • Strong written and verbal communication skills.
  • Ability to make sound judgments while quickly processing information.
  • Proficiency with computer systems and web-based software applications and the ability to adapt to evolving software programs and processes.
  • Ability to read, write, speak, and communicate effectively in English.
  • Ability to follow oral and written instructions and communicate clearly and professionally with patients, patient family members, hospital personnel, and team members.
PREFERRED QUALIFICATIONS
  • Experience in food service, hospitality, or healthcare customer service environments.
  • Knowledge of therapeutic or modified diets.
  • Experience working in a healthcare or hospital setting.

PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required. Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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