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At Home Call Center Jobs in Decatur, GA (NOW HIRING)

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Our Client is hiring several Call Center Representatives in Marietta- Immediately! - 2nd shift hours (THIS IS NOT A REMOTE POSITION) COMPANY HAS BOTH F/T and P/T HOURS AVAILABLE ( 25 - 40 hours/week ...

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Previous call center or contact center experience required. * Strong verbal communication skills with a professional and engaging phone presence. * Excellent written communication skills.

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At Home Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do at home call center jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for at home call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

Can you work at a call center from home?

At home call center jobs are common and typically involve remote customer service or sales roles. These positions often require a reliable internet connection, a quiet workspace, and sometimes specific software or equipment. Many companies offer flexible schedules for remote call center agents.

What are the key skills and qualifications needed to thrive as an At Home Call Center Representative, and why are they important?

To thrive as an At Home Call Center Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and VoIP technology is typically required. Outstanding soft skills include patience, problem-solving, and time management, which help you handle diverse customer interactions smoothly. These skills and qualities ensure efficient service delivery, customer satisfaction, and productivity in a remote environment.

What is the difference between At Home Call Center vs Customer Service Representative?

AspectAt Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsBasic computer skills, sometimes specific trainingCustomer service skills, sometimes certifications
Industry UsageCommon in telecommunication, retail, techWidespread across various sectors
Work ScheduleFlexible, depending on employerStandard or flexible hours

At Home Call Center jobs focus on remote customer support, often requiring specific technical skills and offering flexible schedules. Customer Service Representatives work in various settings, including in-office or remote, with similar skill requirements. Both roles serve customer needs but differ mainly in work environment and setup.

How can I make $1000 a week from home?

At home call center jobs can offer opportunities to earn $1000 or more weekly by handling high call volumes, working flexible hours, and gaining experience in customer service or sales. Increasing earnings may involve taking on multiple shifts, improving communication skills, and using relevant tools like CRM software. Consistent performance and experience are key to reaching higher income levels in this role.

What Are At Home Call Center Jobs?

In an at home call center job, your responsibilities are to provide customer service for orders, accounts, or technical support. You may assist customers experiencing problems with billing or shipping, verify or modify orders, and take note of issues that you pass on to your supervisor. As a remote customer service agent, you typically work from home or another setting outside of a traditional office and use virtual platforms, such as telephone, video, or online chat, to perform your duties.

How can I make $2000 a week working from home?

At home call center jobs typically pay hourly or per call rates, and earning $2000 weekly requires working full-time hours, often 40 or more hours, with some positions offering bonuses or commissions. Developing strong communication skills, familiarity with call center software, and maintaining consistent schedules can help increase earnings, but reaching this income level may also involve taking on multiple roles or specialized positions within the industry.

What are some common challenges faced by At Home Call Center representatives and how can they be managed?

At Home Call Center representatives often face challenges such as maintaining focus in a home environment, managing time effectively without direct supervision, and handling technical issues independently. To overcome these, it's important to create a dedicated workspace free from distractions, establish a clear daily routine, and familiarize yourself with troubleshooting basic technical problems. Regular communication with supervisors and team members through virtual meetings also helps maintain a sense of connection and ensures support is readily available.

What are at home call center jobs?

At home call center jobs are positions where individuals handle customer service, sales, or technical support calls from their own homes, rather than working in a traditional office-based call center. Employees or independent contractors use computers, headsets, and internet connections to communicate with customers on behalf of companies. These jobs often offer flexible schedules and can be either full-time or part-time, making them appealing for people seeking remote work opportunities. Most positions require good communication skills, a quiet workspace, and basic computer proficiency.

Will Amazon really pay you to work from home?

Amazon offers work-from-home customer service positions, including roles in at-home call centers, and typically pays employees an hourly wage. These jobs often require good communication skills, a reliable internet connection, and a suitable home workspace. Compensation and job requirements are outlined in the specific job postings.
What are the most commonly searched types of Call Center jobs in Decatur, GA? The most popular types of Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for At Home Call Center jobs? Cities near Decatur, GA with the most At Home Call Center job openings:

$16 - $20.25/hr

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Re-posted 24 days ago


Job description

RBM of Atlanta Mercedes-Benz

Sandy Springs, GA

RBM of Atlanta is a privately owned and operated Mercedes-Benz dealership with an innovative and storied history.

We are recognized as a 2025 J.D. Power Dealer of Excellence and the first Mercedes-Benz dealer to be honor for 8 consecutive years. Home to many automotive firsts, including the first Mercedes-Benz store to offer courtesy vehicles, the first to offer mobile service, the first to offer pick-up and delivery services, and many others. We are deeply rooted and long established in the southeast and have been Atlanta’s Mercedes-Benz Connection since 1964.

Benefits:

  • Competitive hourly wage
    • Paid holidays, sick time, and vacations - Earn paid time off from your 1st day of work
    • Great work/life balance - Dealership closed on Sundays
    • Get paid every Friday by direct deposit
  • Paid training and certification
    • Flexibility to train associates brand new to the automotive industry
    • Flexibility to train associates familiar with other brands, including: BMW, Lexus, Infiniti, Acura, Cadillac, Honda, Toyota, Ford, GM, Chrysler, Nissan, etc.
    • Many career paths in both service and sales available
  • Competitive insurance and retirement benefits available
    • Medical and Dental coverage
    • Company contribution to Health Savings Account for eligible HDHP participants
    • Long-term and short term disability insurance
    • $25,000 company-paid life insurance for full-time employees (additional coverage available)
    • 401(k) retirement plan with company match
  • Employee discounts for parts, service, detail, and vehicle purchases
  • Onsite parking

SERVICE BDC CUSTOMER EXPERIENCE SPECIALIST

Essential Job Responsibilities:

This RBM Service Call Center is an integral part of the customer experience journey for our clients.  BDC associates set the tone and expectations for client’s entire visit with our service department. 100% of client interaction is on the phone and computer, so you must be able to effectively communicate in a clear, empathetic, and professional tone. Patience is not just a virtue but a requirement!

  • Answer incoming phone calls and online chats in order to: assist clients with scheduling quality service appointments, answer basic automotive questions, and connect clients to the correct party in the dealership.
  • Actively listen to our clients and their needs. Ask questions to determine the nature of mechanical problems, service needs, or issues.  Accurately record information in various computer applications during the appointment setting or issue resolution process.
  • Use dealership resources, good business judgment, and customer service skills to effectively solve problems.
  • Make outbound calls for service campaigns and to clients who missed their scheduled appointment.
  • Make outbound calls to clients who have recently been in for service to check on satisfaction.
  • Proactively communicate potential issues with customers, advisors, technicians, management and other departments to provide the best possible customer experience. 
  • Abide by company policy, departmental best practices/procedures, and perform other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RBM of Atlanta has a diverse Drug-Free workforce and is an Equal Opportunity Employer.

Requirements and Qualifications:

  • Prior to being employed, applicants for employment must participate in RBM’s normal screening process which includes: completing a full employment application; satisfactory criminal, credit and driving records checks (where applicable); in-person interviews and other inquiries.
  • High school diploma or the equivalent.
  • Authorized to work in the USA for any employer.
  • Previous experience in a similar role with similar responsibilities.
  • Basic communication and problem solving skills.
  • Basic mathematical skills using American units of measure.
  • Physical activities include: remain stationary and communicating via phone/text/email for long periods of time, operating office equipment, and repetitive motion.