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At Home Call Center Jobs in Decatur, GA (NOW HIRING)

Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center ... Maintain a friendly, professional tone at all times * Function as part of the team with sincere ...

Call Center Agent

Atlanta, GA

$14.50 - $19/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

New

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 10:00 am to 6:30 ...

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 10:00 am to 6:30 ...

Call Center Agents at AMTI provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll ...

Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home ... At ResMed, it is not typical for an individual to be hired at or near the top of the range for ...

Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home ... At ResMed, it is not typical for an individual to be hired at or near the top of the range for ...

Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home ... At ResMed, it is not typical for an individual to be hired at or near the top of the range for ...

Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home ... At ResMed, it is not typical for an individual to be hired at or near the top of the range for ...

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM. About Us: TeleSpecialists is ...

Call Center Agent

Atlanta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM About Us: TeleSpecialists is ...

At Emory Healthcare At Emory Healthcare we fuel your professional journey with better benefits ... And more Description The Call Center Associate serves as the primary point of contact for patients ...

At Emory Healthcare At Emory Healthcare we fuel your professional journey with better benefits ... And more Description The Call Center Associate serves as the primary point of contact for patients ...

Be Seen First

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.

At Emory Healthcare At Emory Healthcare we fuel your professional journey with better benefits ... And more Description The Call Center Associate serves as the primary point of contact for patients ...

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources ... And more The Call Center Associate serves as the primary point of contact for patients and patient ...

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At Home Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do at home call center jobs pay per hour?

As of May 31, 2026, the average hourly pay for at home call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What Are At Home Call Center Jobs?

In an at home call center job, your responsibilities are to provide customer service for orders, accounts, or technical support. You may assist customers experiencing problems with billing or shipping, verify or modify orders, and take note of issues that you pass on to your supervisor. As a remote customer service agent, you typically work from home or another setting outside of a traditional office and use virtual platforms, such as telephone, video, or online chat, to perform your duties.

What are the key skills and qualifications needed to thrive as an At Home Call Center Representative, and why are they important?

To thrive as an At Home Call Center Representative, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and VoIP technology is typically required. Outstanding soft skills include patience, problem-solving, and time management, which help you handle diverse customer interactions smoothly. These skills and qualities ensure efficient service delivery, customer satisfaction, and productivity in a remote environment.

What are some common challenges faced by At Home Call Center representatives and how can they be managed?

At Home Call Center representatives often face challenges such as maintaining focus in a home environment, managing time effectively without direct supervision, and handling technical issues independently. To overcome these, it's important to create a dedicated workspace free from distractions, establish a clear daily routine, and familiarize yourself with troubleshooting basic technical problems. Regular communication with supervisors and team members through virtual meetings also helps maintain a sense of connection and ensures support is readily available.

What is the difference between At Home Call Center vs Customer Service Representative?

AspectAt Home Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsBasic computer skills, sometimes specific trainingCustomer service skills, sometimes certifications
Industry UsageCommon in telecommunication, retail, techWidespread across various sectors
Work ScheduleFlexible, depending on employerStandard or flexible hours

At Home Call Center jobs focus on remote customer support, often requiring specific technical skills and offering flexible schedules. Customer Service Representatives work in various settings, including in-office or remote, with similar skill requirements. Both roles serve customer needs but differ mainly in work environment and setup.

What are the most commonly searched types of Call Center jobs in Decatur, GA? The most popular types of Call Center jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for At Home Call Center jobs? Cities near Decatur, GA with the most At Home Call Center job openings:
Infographic showing various At Home Call Center job openings in Decatur, GA as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Contract, and 1% Nights. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Call Center Operator

Intralot

Peachtree Corners, GA

Other

Posted 17 days ago


Intralot rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

10th of 15 rated gambling companies


Job description

Job Title

Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.

Must be available to work Nights and Weekends on rotational shifts

Education, Training and Experience
  • High school diploma or equivalent training and experience.
  • 3 years customer service experience, preferably in a technical call center environment
  • Call tracking system experience
  • Outstanding verbal communication skills and a positive attitude
  • Relevant experience and/or knowledge in the Sports Betting or gaming industries.
  • Previous sales experience preferred
Knowledge, Skills and Abilities
  • Working knowledge of tracking software
  • Technical customer service skills
  • Basic computer skills, including Microsoft Word and Excel
  • Excellent telephone etiquette
  • Ability to handle being rejected and remain calm and collected
  • Strong analytic skills
  • Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position
  • Ability to work in a team environment
  • Ability to troubleshoot
  • Ability to explain technical information to a non-technical client
  • Understanding of help desk operations, tools, methodologies and processes
Duties and Responsibilities

Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.

  • Handle Chat Support, Inbound calls and answer emails from customers.
  • Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures
  • Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support.
  • Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products
  • Engage potential customers in dialogue that open opportunities
  • Support and guide customers with all requests and escalating and following up when necessary.
  • Meet company expectation for excellent customer service
  • Maintain a friendly, professional tone at all times
  • Function as part of the team with sincere enthusiasm
  • Take relevant notes on all call for future use and enter into database
Employment Eligibility Verification

Must possess valid documentation to establish identity and U.S. employment eligibility.

Security Requirements

Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot is a requirement of employment. A pre-employment drug screening is also a requirement.

Intralot, Inc is an Equal Opportunity Employer


What Intralot employees say

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