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Assurance Wireless Jobs (NOW HIRING)

247Hire

Wireless Product Tester

Plano, TX · On-site

The Wireless Product Tester supports the testing, validation, and technical enablement of wireless ... quality assurance, technical support, or a related technical role * Bachelor's degree (or ...

Hewlett Packard Enterprise Development LP

NAC experience - Clearpass, ISE, Cloud NAC, Juniper Access Assurance. Wireless Design, deployment, and troubleshooting. Pre and post wireless site survey knowledge - eg. Ekahau or Hamina. CWNA, CWDP ...

Koch Industries

QA Lead

Atlanta, GA · On-site

$130K - $165K/yr

The QA Lead acts as the final quality gate before code reaches production and our customers, including CTIA and the broader wireless ecosystem. This is a high-visibility role with direct impact on ...

Apple

Wireless Systems Researcher

Austin, TX · On-site

... , and Software. Minimum Qualifications MS with 3+ years of professional experience or Ph.D. in ... in RF/wireless technologies, data analysis/visualization, and human-centered or experimental ...

Apple

Wireless Systems Researcher

Austin, TX · On-site

Apple is seeking a Wireless Systems Researcher to apply RF technology expertise to user-centered ... , and Software.","responsibilities":"Collaborate with internal and cross-functional partners in ...

TCWGlobal

RF Wireless Engineer

Carlsbad, CA

$42 - $48/hr

This is not a purely software, QA, or protocol-testing position. The ideal candidate will bring a combination of Wi-Fi/wireless knowledge, hands-on hardware testing, RF validation, debugging, and ...

TCWGlobal

RF Wireless Engineer

Carlsbad, CA

$51.43/hr

This is not a purely software, QA, or protocol-testing position. The ideal candidate will bring a combination of Wi-Fi/wireless knowledge, hands-on hardware testing, RF validation, debugging, and ...

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Assurance Wireless information

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$15

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How much do assurance wireless jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for assurance wireless in the United States is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $29.57 per hour, depending on experience, location, and employer.

What is an Assurance Wireless?

An Assurance Wireless job typically involves assisting customers with their Lifeline and Affordable Connectivity Program (ACP) services. Employees may help customers apply for free or discounted cell phone service, troubleshoot device or service issues, and explain eligibility requirements. Roles can include customer service representatives, enrollment specialists, and sales associates, depending on the position.

What does an Assurance Wireless Customer Service Representative do?

As an Assurance Wireless Customer Service Representative, your daily tasks usually involve assisting customers with account setup, troubleshooting device issues, answering questions about eligibility, and explaining available services. You may handle a high volume of inbound calls or messages, document interactions in CRM systems, and escalate complex inquiries to supervisors when needed. The position often requires multitasking and maintaining a professional, empathetic demeanor at all times. Working closely with other team members and departments is common to ensure customer needs are met efficiently.

What skills and qualifications are needed for an Assurance Wireless position?

To excel in an Assurance Wireless Customer Service Representative role, candidates typically need strong communication skills, computer literacy, and experience in customer support or call center environments. Familiarity with CRM software, the Lifeline Assistance Program, and ticketing tools is often required. Excellent problem-solving abilities, patience, and adaptability help representatives deliver high-quality service in often fast-paced settings. These skills are crucial for efficiently assisting customers, resolving issues, and maintaining customer satisfaction in a service-driven role.

How to become an Assurance Wireless agent?

Assurance Wireless does not typically hire agents directly, as it is a government-supported program providing free mobile services. However, individuals interested in working with Assurance Wireless can seek employment with authorized retail partners or service providers that distribute Assurance Wireless services, often requiring customer service skills and familiarity with telecommunications. Certification or training may be provided by the employer to ensure proper knowledge of the program and services offered.

What is an Assurance Wireless job description?

An Assurance Wireless job typically involves providing customer support, technical assistance, or administrative services related to the company's wireless services. Employees may handle customer inquiries, troubleshoot issues, and ensure service delivery, often requiring good communication skills and familiarity with telecommunications technology.
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Assurance Wireless jobs near you
Infographic showing various Assurance Wireless job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 81% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $55,080 per year, or $26.5 per hour.

Quality Assurance Inspector

Decatur, GA • On-site

Soma Global, Inc.
51 - 200 employees
Learn more about Soma Global, Inc.external

Full-time

Re-posted 10 days ago

Job description

About the Company

Utility Associates is a full-service provider of integrated mobile, rugged, digital, and wireless technologies for law enforcement, transportation, and corporate applications. Utility also offers a suite of services including wireless strategy, product development, and systems integration.


Duties and Responsibilities

Follow inspection procedures for incoming material.

Ensure incoming material meets criteria as specified by drawings or procedures.

Perform visual check to verify product meets Utility cosmetic standards.

Follow audit plans per AQL standards for all incoming material.

Create reports and present them to the Material Review Board (MRB) on all non-conforming material or actions.

Assist with the creation of Supplier Corrective Action Reports (SCAR)

All other duties as assigned by Utility Quality Assurance Manager


Qualifications

+2 years of experience with QA Inspection

Strong knowledge of Microsoft Office (Word / Excel / PowerPoint)

Ability to read and create assemble procedures and/or work instructions.

Ability to read electrical and mechanical drawings.

Strong verbal and written communication skills, as well as organized presentation

Use of basic inspection tools (calipers, micrometer, hole gauges, scales, microscope...)

Preferred Certification to IPC-A-610

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