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Assurance Wireless Jobs in Florida (NOW HIRING)

Ubicquia

Quality Assurance Analyst

Fort Lauderdale, FL · On-site

Senior Quality Assurance Test Engineer Job Type : Full-time Department: Software Reports To: VP of ... Fixed Wireless Access deployments. Our smart grid solutions connect to existing distribution ...

Ubicquia

Quality Assurance Analyst

Fort Lauderdale, FL · On-site

Senior Quality Assurance Test Engineer Job Type : Full-time Department: Software Reports To: VP of ... Fixed Wireless Access deployments. Our smart grid solutions connect to existing distribution ...

legence

Technology Designer

Orlando, FL

This role supports project planning, design development, and QA/QC for Low-Voltage and Technology ... Experience in CAT6/6A, fiber optic cabling, wireless infrastructure planning, and installation ...

AST SpaceMobile

RAN Deployment Engineer

Miami, FL

... Assurance * Resolve technical blockers encountered during deployment including equipment failures ... Strong understanding of RAN technologies, wireless communications principles, and ...

DGR Systems

Senior Network Engineer

Tampa, FL

$98K - $134K/yr

Troubleshoot complex wired, wireless, routing, and switching issues. Demonstrate Expertise ... Assurance Services to meet customer needs. At a glance, DGR Systems was founded in 2009 in Tampa ...

Collabera

Senior Network Engineer

Saint Petersburg, FL · On-site

$98K - $134K/yr

... and wireless technologies Perform the duties of implementation, maintenance, monitoring ... A and User Acceptance Testing environments Measure and meet and/or exceed appropriate service ...

DGR Systems

Senior Network Engineer

Tampa, FL

$98K - $134K/yr

Troubleshoot complex wired, wireless, routing, and switching issues. Demonstrate Expertise ... Assurance Services to meet customer needs. At a glance, DGR Systems was founded in 2009 in Tampa ...

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How much do assurance wireless jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for assurance wireless in Florida is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $22.12 per hour, depending on experience, location, and employer.

What is an Assurance Wireless?

An Assurance Wireless job typically involves assisting customers with their Lifeline and Affordable Connectivity Program (ACP) services. Employees may help customers apply for free or discounted cell phone service, troubleshoot device or service issues, and explain eligibility requirements. Roles can include customer service representatives, enrollment specialists, and sales associates, depending on the position.

What does an Assurance Wireless Customer Service Representative do?

As an Assurance Wireless Customer Service Representative, your daily tasks usually involve assisting customers with account setup, troubleshooting device issues, answering questions about eligibility, and explaining available services. You may handle a high volume of inbound calls or messages, document interactions in CRM systems, and escalate complex inquiries to supervisors when needed. The position often requires multitasking and maintaining a professional, empathetic demeanor at all times. Working closely with other team members and departments is common to ensure customer needs are met efficiently.

What skills and qualifications are needed for an Assurance Wireless position?

To excel in an Assurance Wireless Customer Service Representative role, candidates typically need strong communication skills, computer literacy, and experience in customer support or call center environments. Familiarity with CRM software, the Lifeline Assistance Program, and ticketing tools is often required. Excellent problem-solving abilities, patience, and adaptability help representatives deliver high-quality service in often fast-paced settings. These skills are crucial for efficiently assisting customers, resolving issues, and maintaining customer satisfaction in a service-driven role.

How to become an Assurance Wireless agent?

Assurance Wireless does not typically hire agents directly, as it is a government-supported program providing free mobile services. However, individuals interested in working with Assurance Wireless can seek employment with authorized retail partners or service providers that distribute Assurance Wireless services, often requiring customer service skills and familiarity with telecommunications. Certification or training may be provided by the employer to ensure proper knowledge of the program and services offered.

What is an Assurance Wireless job description?

An Assurance Wireless job typically involves providing customer support, technical assistance, or administrative services related to the company's wireless services. Employees may handle customer inquiries, troubleshoot issues, and ensure service delivery, often requiring good communication skills and familiarity with telecommunications technology.

What are the most commonly searched types of Assurance Wireless jobs in Florida?

The most popular types of Assurance Wireless jobs in Florida are:

What are popular job titles related to Assurance Wireless jobs in Florida?

For Assurance Wireless jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Assurance Wireless jobs in Florida look for?

The top searched job categories for Assurance Wireless jobs in Florida are:

What cities in Florida are hiring for Assurance Wireless jobs?

Cities in Florida with the most Assurance Wireless job openings:

Assurance Wireless jobs near you
Infographic showing various Assurance Wireless job openings in Florida as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 88% Full Time, 8% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $41,161 per year, or $19.8 per hour.

Quality Assurance Analyst

Ubicquia

Fort Lauderdale, FL • On-site

Full-time

Posted 7 days ago

Job description

Senior Quality Assurance Test Engineer

 

Job Type: Full-time

Department: Software
Reports To: VP of Software Development

Location: Fort Lauderdale, Florida - Hybrid (minimum 3 days in the office)

FLSA Status: Exempt


Position Summary:

 

As a Senior Assurance Test Engineer, you will play a critical role in shaping the quality standards of our products and services. You will lead and inspire a team of QA professionals, locally and offshore, to ensure the highest level of quality is consistently achieved. In this role, you will emphasize leadership, statistical analysis, and automation to drive efficiency and excellence in our QA processes.


Essential Duties and Responsibilities:

 

  • Collaborate with engineering and product teams to understand device requirements and functionalities.
  • Quality Strategy: Develop and implement a comprehensive QA strategy and roadmap that aligns with the company's overall goals and objectives.
  • Statistical Analysis: Apply statistical methods, including items such as Design of Experiments, standard deviation and Cpk, to assess and improve the quality of products and processes.
  • Automation: Drive test automation initiatives to increase testing efficiency and reduce manual testing efforts, leveraging appropriate tools and technologies.
  • Quality Metrics: Establish key quality metrics and performance indicators, and regularly report on them to senior management to drive continuous improvement.
  • Process Improvement: Identify opportunities for process optimization and lead the implementation of best practices and methodologies.
  • Collaboration: Foster collaboration with cross-functional teams, including development, product management, and customer support, to ensure a holistic approach to product quality.
  • Vendor Management: Oversee offshore QA teams, ensuring that they adhere to quality standards and processes, and manage vendor relationships effectively.
  • Regulatory Compliance: Ensure that products meet regulatory and compliance standards, if applicable to our industry.


Supervisory Responsibilities:

None.



Qualifications:

 

Education

  • Bachelor’s degree in electrical engineering, computer science, or a related field.

 

Experience

  • Minimum 2-5 years of experience in QA testing, with a focus on hardware or embedded systems a plus.
  • Experience with IoT protocols (e.g., Wi-Fi, Bluetooth, Zigbee).
  • Familiarity with manual and automated testing techniques (exploratory, functional, regression).

 

Knowledge and Skills

  • Excellent analytical and problem-solving skills.
  • Ability to work independently and lead a small QA team as the expert on the DUT
  • Strong communication and collaboration skills.
  • Experience with team dynamics, helping others succeed while completing tasks yourself

 

Preferred

  • Experience with scripting languages like Python or Java for test automation.
  • Knowledge of cloud platforms (e.g., AWS, Azure) used in IoT applications.
  • Experience with CI/CD pipelines for continuous integration and deployment.
  • Experience with using AI for test and automation, especially Cursor and Claude.

 

Physical Requirements:

 

  • Prolonged periods of sitting at a desk and working on a computer.
  • Regular standing, walking, and movement throughout the office.
  • Ability to occasionally lift and transport office supplies, packages, and materials weighing up to 25 pounds.
  • Ability to retrieve mail, packages, and office materials as needed.
  • Ability to move throughout the office and building in support of operational activities.


Equal Employment Opportunity Statement:


Ubicquia is an Equal Opportunity Employer committed to providing equal employment opportunities to all employees and applicants. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, disability, genetic information, or any other status protected under applicable federal, state, or local laws.

Ubicquia provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

 

 

About Us:


Ubicquia develops intelligent infrastructure platforms that enable communities, utilities, and mobile operators to improve connectivity, sustainability, and operational efficiency. Our intelligent platforms install in minutes and simply plug into the photocell sockets of more than 360 million compatible streetlights to reduce energy consumption, enhance public safety, and lower operations and maintenance costs.


Our communications platforms utilize existing streetlight infrastructure to expand public broadband access and accelerate 5G and Fixed Wireless Access deployments. Our smart grid solutions connect to existing distribution transformers and provide predictive analytics that help utilities improve grid resilience and reliability.


Ubicquia products are trusted by more than 700 customers, including some of the largest cities, utilities, and mobile network operators throughout North America.


 As part of our growth, we are seeking a talented Quality Assurance Test Engineer with strong testing skills and a working knowledge of statistics. The ideal candidate will have experience in working with both local and offshore QA teams and experience/interest in test automation.