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Assurance Wireless Jobs (NOW HIRING)

GDIT

Oversee quality assurance by inspecting installed APs, cabling, labeling, mounting, and wireless system configurations * Ensure accurate documentation including RF designs, survey reports,as builts ...

GDIT

Onsite Wireless Installation Engineer

Concord, NC · On-site

Oversee quality assurance by inspecting installed APs, cabling, labeling, mounting, and wireless system configurations * Ensure accurate documentation including RF designs, survey reports,as builts ...

Cinder LLC

QA Engineer

Sunnyvale, CA · On-site

$60/hr

Title: QA Engineer Pay Rate: $60/hr Location: Sunnyvale, CA Type: Fulltime with benefits About ... Familiarity with 802.11 standards and wireless protocols. Preferred Qualifications: * Master ...

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How much do assurance wireless jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for assurance wireless in the United States is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $29.57 per hour, depending on experience, location, and employer.

What is an Assurance Wireless?

An Assurance Wireless job typically involves assisting customers with their Lifeline and Affordable Connectivity Program (ACP) services. Employees may help customers apply for free or discounted cell phone service, troubleshoot device or service issues, and explain eligibility requirements. Roles can include customer service representatives, enrollment specialists, and sales associates, depending on the position.

What does an Assurance Wireless Customer Service Representative do?

As an Assurance Wireless Customer Service Representative, your daily tasks usually involve assisting customers with account setup, troubleshooting device issues, answering questions about eligibility, and explaining available services. You may handle a high volume of inbound calls or messages, document interactions in CRM systems, and escalate complex inquiries to supervisors when needed. The position often requires multitasking and maintaining a professional, empathetic demeanor at all times. Working closely with other team members and departments is common to ensure customer needs are met efficiently.

What skills and qualifications are needed for an Assurance Wireless position?

To excel in an Assurance Wireless Customer Service Representative role, candidates typically need strong communication skills, computer literacy, and experience in customer support or call center environments. Familiarity with CRM software, the Lifeline Assistance Program, and ticketing tools is often required. Excellent problem-solving abilities, patience, and adaptability help representatives deliver high-quality service in often fast-paced settings. These skills are crucial for efficiently assisting customers, resolving issues, and maintaining customer satisfaction in a service-driven role.

How to become an Assurance Wireless agent?

Assurance Wireless does not typically hire agents directly, as it is a government-supported program providing free mobile services. However, individuals interested in working with Assurance Wireless can seek employment with authorized retail partners or service providers that distribute Assurance Wireless services, often requiring customer service skills and familiarity with telecommunications. Certification or training may be provided by the employer to ensure proper knowledge of the program and services offered.

What is an Assurance Wireless job description?

An Assurance Wireless job typically involves providing customer support, technical assistance, or administrative services related to the company's wireless services. Employees may handle customer inquiries, troubleshoot issues, and ensure service delivery, often requiring good communication skills and familiarity with telecommunications technology.
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Assurance Wireless jobs near you
Infographic showing various Assurance Wireless job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,080 per year, or $26.5 per hour.

Wireless Development Quality Assurance Engineer

Fortinet

Sunnyvale, CA • On-site

Full-time

Re-posted 13 days ago

Job description

Job Summary:
Fortinet is a leading cybersecurity company that secures enterprises and government organizations globally. They are seeking a Wireless Development Quality Assurance Engineer to ensure the reliability and accuracy of their WLAN product by designing and executing test plans, performing interoperability testing, and collaborating with the development team.
Responsibilities:
• Design, develop, and execute detailed test plans (functional, regression, performance).
• Build complex testbeds integrating multiple Fortinet and third-party devices.
• Perform interoperability testing (Fortinet + 3rd-party devices/clients).
• Analyze customer-reported issues, review logs, replicate defects in lab, validate fixes.
• Identify, isolate, document, and track bugs through resolution.
• Produce accurate QA reports on time.
• Build and maintain test infrastructure for feature validation and defect reproduction.
• Perform root cause analysis and collaborate with developers on debugging.
Qualifications:
Required:
• 3–6+ years of wireless QA experience.
• Strong understanding of QA methodologies (test plans, bug tracking, failure documentation).
• Networking and Wi-Fi protocol knowledge: 802.11 a/b/g/n/ac/ax/be
• Experience with: Functional, stress/load, and performance testing
• Experience with: Linux/UNIX/Windows OS
• Experience with: Debugging and log analysis
• Wireless tools: Wireshark
• Wireless tools: Omnipeek
• Wireless tools: Ixia Veriwave
• Wireless tools: Chariot
• Wireless tools: iperf
• Strong troubleshooting and analytical skills.
• Excellent written and verbal English communication.
• Python automation experience.
• Experience working in Agile development environments.
• Advanced degree in Computer Science or related field.
• Bachelor’s or master’s degree in computer science/Engineering, or equivalent.
• Must be authorized to work in the U.S. without sponsorship.
Company:
Fortinet is a provider of network security appliances that include firewalls, security gateways, and complementary products. It is a sub-organization of Fortinet Federal. Founded in 2000, the company is headquartered in Sunnyvale, USA, with a team of 10001+ employees. The company is currently Late Stage.

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