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Assurance Wireless Jobs (NOW HIRING)

Cinder LLC

QA Engineer

Sunnyvale, CA · On-site

$60/hr

Title: QA Engineer Pay Rate: $60/hr Location: Sunnyvale, CA Type: Fulltime with benefits About ... Familiarity with 802.11 standards and wireless protocols. Preferred Qualifications: * Master ...

INODE INK

Wireless Network Engineer II

San Antonio, TX · Remote

The Wireless Network Engineer assist in the day to day wireless and network needs of the customer ... Information Assurance System Architect and Engineer (IASAE) Level II Certification or equivalent ...

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Assurance Wireless information

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$15

$26

$37

How much do assurance wireless jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for assurance wireless in the United States is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $29.57 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an Assurance Wireless Customer Service Representative?

As an Assurance Wireless Customer Service Representative, your daily tasks usually involve assisting customers with account setup, troubleshooting device issues, answering questions about eligibility, and explaining available services. You may handle a high volume of inbound calls or messages, document interactions in CRM systems, and escalate complex inquiries to supervisors when needed. The position often requires multitasking and maintaining a professional, empathetic demeanor at all times. Working closely with other team members and departments is common to ensure customer needs are met efficiently.

What is an Assurance Wireless job?

An Assurance Wireless job typically involves assisting customers with their Lifeline and Affordable Connectivity Program (ACP) services. Employees may help customers apply for free or discounted cell phone service, troubleshoot device or service issues, and explain eligibility requirements. Roles can include customer service representatives, enrollment specialists, and sales associates, depending on the position.

Is Assurance Wireless still giving away free phones?

Assurance Wireless, a government-supported program, continues to provide free phones and service to eligible low-income individuals. Applicants typically need to meet income requirements or participate in assistance programs and complete an application process to receive a free device and plan.

What is an Assurance Wireless job description?

An Assurance Wireless job typically involves providing customer support, technical assistance, or administrative services related to the company's wireless services. Employees may handle customer inquiries, troubleshoot issues, process applications, and ensure compliance with program requirements, often working in call centers or field environments. Strong communication skills and familiarity with telecommunications are beneficial for these roles.

What are the qualifications for Assurance Wireless?

Assurance Wireless is a government assistance program providing free mobile phones and service to eligible low-income individuals. Qualifications typically include participation in programs like Medicaid, SNAP, or other income-based assistance, and applicants must meet specific income or program eligibility criteria. There are no formal job qualifications for Assurance Wireless itself, as it is a service provider, not a job role.

What are the key skills and qualifications needed to thrive in the Assurance Wireless position, and why are they important?

To excel in an Assurance Wireless Customer Service Representative role, candidates typically need strong communication skills, computer literacy, and experience in customer support or call center environments. Familiarity with CRM software, the Lifeline Assistance Program, and ticketing tools is often required. Excellent problem-solving abilities, patience, and adaptability help representatives deliver high-quality service in often fast-paced settings. These skills are crucial for efficiently assisting customers, resolving issues, and maintaining customer satisfaction in a service-driven role.

Who is the carrier for Assurance Wireless?

Assurance Wireless is a government assistance program that provides free cell phone service, and it is operated through the carrier T-Mobile. T-Mobile handles the network infrastructure and service delivery for Assurance Wireless customers.
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Assurance Wireless jobs near you
Infographic showing various Assurance Wireless job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 90% Full Time, 7% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,080 per year, or $26.5 per hour.
Wireless Bluetooth QA Engineer, Wireless Technologies & Ecosystems

Wireless Bluetooth QA Engineer, Wireless Technologies & Ecosystems

Apple

San Diego, CA • On-site

Full-time

Re-posted 10 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 667 frontline employees who took The Breakroom Quiz

5th of 30 rated technology retailers

Job description

Join our Wireless Technologies & Ecosystems team and drive innovation that matters! We craft and seamlessly integrate technologies that enrich peopleʼs lives and deliver the best user-experience. The macOS Bluetooth QA team is looking for a talented and detail-oriented Bluetooth QA Engineer to help ensure the highest quality wireless experience across Apple's ecosystem of devices. You will work at the intersection of protocol validation, test automation, and AI-driven quality engineering - partnering closely with firmware, software, and hardware teams to ship world-class Bluetooth experiences to millions of users.
Description
As a successful Wireless Bluetooth Quality Engineer, you will focus on testing Bluetooth enabled features in Appleʼs innovative products.
Minimum Qualifications
Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent experience
4+ years of experience defining test plans and creating test cases from technical specifications and feature requirements
2+ years of experience validating and testing products with domain expertise in one or more of the following: Bluetooth, WiFi, NFC, Audio, or Networking
Preferred Qualifications
Proven ability to write detailed test plans and test cases from specs and PRDs, covering functional, regression, stress, interop, and edge-case scenarios across Bluetooth profile behaviors
Skilled at isolating, reproducing, and documenting defects in Apple Radar, with a track record of driving resolution through cross-functional triage with firmware and software teams using HCI traces, PacketLogger, Wireshark captures, and sysdiagnose bundles

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Benefits

Hours and flexibility

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Get the full story on Breakroom

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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