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Assurance Wireless Jobs (NOW HIRING)

GDIT

Oversee quality assurance by inspecting installed APs, cabling, labeling, mounting, and wireless system configurations * Ensure accurate documentation including RF designs, survey reports,as builts ...

Fortinet

Wireless Dev QA Engineer

Sunnyvale, CA · On-site

$130K - $151K/yr

The Wireless Development Quality Assurance Engineer works within the R&D team to ensure the productivity, reliability, and accuracy of the Fortinet's WLAN product. In general, testing is to cover ...

Cinder LLC

QA Engineer

Sunnyvale, CA · On-site

$60/hr

Title: QA Engineer Pay Rate: $60/hr Location: Sunnyvale, CA Type: Fulltime with benefits About ... Familiarity with 802.11 standards and wireless protocols. Preferred Qualifications: * Master ...

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How much do assurance wireless jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for assurance wireless in the United States is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $29.57 per hour, depending on experience, location, and employer.

What is an Assurance Wireless?

An Assurance Wireless job typically involves assisting customers with their Lifeline and Affordable Connectivity Program (ACP) services. Employees may help customers apply for free or discounted cell phone service, troubleshoot device or service issues, and explain eligibility requirements. Roles can include customer service representatives, enrollment specialists, and sales associates, depending on the position.

What does an Assurance Wireless Customer Service Representative do?

As an Assurance Wireless Customer Service Representative, your daily tasks usually involve assisting customers with account setup, troubleshooting device issues, answering questions about eligibility, and explaining available services. You may handle a high volume of inbound calls or messages, document interactions in CRM systems, and escalate complex inquiries to supervisors when needed. The position often requires multitasking and maintaining a professional, empathetic demeanor at all times. Working closely with other team members and departments is common to ensure customer needs are met efficiently.

What skills and qualifications are needed for an Assurance Wireless position?

To excel in an Assurance Wireless Customer Service Representative role, candidates typically need strong communication skills, computer literacy, and experience in customer support or call center environments. Familiarity with CRM software, the Lifeline Assistance Program, and ticketing tools is often required. Excellent problem-solving abilities, patience, and adaptability help representatives deliver high-quality service in often fast-paced settings. These skills are crucial for efficiently assisting customers, resolving issues, and maintaining customer satisfaction in a service-driven role.

How to become an Assurance Wireless agent?

Assurance Wireless does not typically hire agents directly, as it is a government-supported program providing free mobile services. However, individuals interested in working with Assurance Wireless can seek employment with authorized retail partners or service providers that distribute Assurance Wireless services, often requiring customer service skills and familiarity with telecommunications. Certification or training may be provided by the employer to ensure proper knowledge of the program and services offered.

What is an Assurance Wireless job description?

An Assurance Wireless job typically involves providing customer support, technical assistance, or administrative services related to the company's wireless services. Employees may handle customer inquiries, troubleshoot issues, and ensure service delivery, often requiring good communication skills and familiarity with telecommunications technology.
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Assurance Wireless jobs near you
Infographic showing various Assurance Wireless job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 81% Full Time, 14% Part Time, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $55,080 per year, or $26.5 per hour.

Wireless Network Engineer

Quantico, VA • On-site

US Department of the Navy
National Security • 10K+ employees
Learn more about US Department of the Navyexternal

$90K/yr

Full-time

Posted 9 days ago

United States Navy rating

6.4

Company rating: 6.4 out of 10

Based on 381 frontline employees who took The Breakroom Quiz

Job description

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.Qualifications:

Four years of related experience that demonstrates possession of knowledge and skills equivalent to that gained in the above. Applicable education may be substituted for years of experience.

Two (2) years demonstrated experience with wireless network solutions in a medium to large organization including design, configuration, deployment, operation, monitoring and troubleshooting.  In addition:

-    Possession of at least one wireless or network certification, such as CWNA, CCNA, CCS: Wireless Design, CCS: Wireless Solutions, JNCIA-Junos, JNCIA MistAI, or ACMA is preferred; 
-    Working knowledge of Cisco Catalyst Center, Aruba Central, or Juniper Mist platforms; 
-    Proficiency with at least one wireless survey and analysis tool such as Ekahau, AirMagnet, Hamina, or an equivalent solution; 
-    Experience with documenting networks with spreadsheets, diagrams, etc.;
-    Ability to learn beyond formal training with a strong aptitude for delivering quality architectures;
-    Self-starter, with a demonstrated ability to work independently and manage multiple projects;
-    Strong interpersonal skills with the ability to effectively communicate abstract concepts in verbal, written, and visual forms;
-    Strong ability to understand client expectations and to resolve issues that may affect delivery;
-    Basic knowledge and understanding of UNIX, Microsoft Windows, Android and associated environmental technologies; 
-    Prior experience with Mobile Device Management (MDM) solutions or Radio frequency Identification (RFID) technologies is preferred; 
-    Position requires moderate travel;
-    As an authorized and privileged user of Department of Defense Information Systems candidate must possess or receive Information Assurance awareness by completing the Security+ Certification as a condition of access within six months of employment and thereafter must complete annual Information Assurance awareness training.

This position has been designated as a position of trust. The incumbent must be eligible for an Access National Agency Check and Inquiries (ANACI/ Tier 3) background investigation to satisfy IT Level II designation.  Appointment and continued employment is subject to a favorable adjudication of the security investigation.
 

Education:Employment Type: OTHER

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Industry

National security, national security and international affairs, public safety statistics centers and offices, guided missile and space vehicle manufacturing and public administration

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

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