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Assurance Wireless Free Phone Jobs (NOW HIRING)

Viaero Wireless

Retail Sales Associate

Limon, CO · On-site

$16 - $17/hr

Viaero Wireless is looking for an energetic, customer-focused salesperson who is ready to jump in ... Insurance, free phone/service, tuition reimbursement, 401(k) with company match, commission ...

Viaero Wireless

Retail Sales Associate - Yuma

Yuma, CO · On-site

$16 - $17/hr

Viaero Wireless is looking for an energetic, customer-focused salesperson who is ready to jump in ... Insurance, free phone/service, tuition reimbursement, 401(k) with company match, commission ...

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Assurance Wireless Free Phone information

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$29K

$74.2K

$133K

How much do assurance wireless free phone jobs pay per year?

As of Jul 28, 2026, the average yearly pay for assurance wireless free phone in the United States is $74,198.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $95,000.00 per year, depending on experience, location, and employer.

What is an Assurance Wireless job description?

An Assurance Wireless job typically involves providing customer support, technical assistance, or administrative services related to the company's free wireless phone program. Employees may handle inquiries, process applications, or troubleshoot device issues, often requiring good communication skills and familiarity with telecommunications services.

What is the difference between Assurance Wireless Free Phone vs Customer Service Representative?

AspectAssurance Wireless Free PhoneCustomer Service Representative
CredentialsNo specific certifications requiredCustomer service or related certifications may be preferred
Work EnvironmentRemote or community-based assistance programsOffice or call center setting
Industry UsageTelecommunications and social servicesTelecommunications, retail, or service industries

Assurance Wireless Free Phone provides free mobile devices to eligible individuals, focusing on social support programs. Customer Service Representatives handle customer inquiries, support, and problem resolution within the telecommunications industry. While Assurance Wireless involves program eligibility and social service aspects, Customer Service Representatives work directly with customers to address their needs. Both roles are essential in the telecom sector but differ in credentials, environment, and job focus.

What is Assurance Wireless Free Phone?

Assurance Wireless Free Phone is a government-supported program that provides eligible low-income individuals with a free smartphone and monthly data, texts, and minutes. It is part of the federal Lifeline Assistance program, which aims to make communication services more accessible for those who qualify. To receive a free phone and service, applicants must meet certain eligibility requirements based on income or participation in government assistance programs. The phone and service are typically limited to one per household and are intended to help people stay connected for work, emergency, and personal needs.

Can low income people get a free phone?

Assurance Wireless offers free phones and service to eligible low-income individuals through the Lifeline Assistance program. Applicants must meet income guidelines or participate in certain assistance programs to qualify for a free phone and plan. The program aims to provide affordable communication access to those in need.

What are some common challenges faced by customer service representatives working with Assurance Wireless Free Phone users?

Customer service representatives supporting Assurance Wireless Free Phone users often encounter challenges such as managing high call volumes and assisting customers who may have limited technical knowledge. They must be adept at troubleshooting device and connectivity issues, guiding users through application processes, and addressing concerns about service eligibility. Collaboration with technical support teams and maintaining clear, empathetic communication are key to delivering a positive customer experience in this fast-paced environment.

What are the key skills and qualifications needed to thrive as an Assurance Wireless Customer Service Representative, and why are they important?

To thrive as an Assurance Wireless Customer Service Representative, you need strong communication skills, basic technical troubleshooting abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and Assurance Wireless-specific processes is typically required. Patience, problem-solving skills, and a customer-focused attitude help representatives effectively address user concerns and build rapport. These competencies ensure efficient resolution of customer issues and contribute to overall service satisfaction and brand loyalty.

Is the Obama phone program still available?

The Obama phone program, officially known as the Lifeline Assistance program, continues to provide free or discounted phone services, including free phones, to eligible low-income individuals. Assurance Wireless, a provider offering free phones under Lifeline, still operates this program in many areas. Eligibility requirements and available services may vary by location and are subject to change based on federal and state regulations.

What is an Assurance Wireless Free Phone job?

An Assurance Wireless Free Phone job typically involves signing up eligible individuals for free government-subsidized phones and plans through the Lifeline Assistance program. Representatives help customers understand eligibility requirements, complete applications, and activate their devices. The role may include working at events, retail locations, or public spaces to promote the program. Good communication and customer service skills are essential for success in this role.

How to become an Assurance Wireless agent?

Assurance Wireless does not typically hire agents directly; instead, it operates as a government-supported program providing free phones. If interested in related roles, look for opportunities with authorized retailers or service providers that partner with Assurance Wireless, which may require customer service skills and familiarity with wireless technology. Certification or training may be offered by the employer to ensure proper knowledge of the program and services.
More about Assurance Wireless Free Phone jobs
What cities are hiring for Assurance Wireless Free Phone jobs? Cities with the most Assurance Wireless Free Phone job openings:
What states have the most Assurance Wireless Free Phone jobs? States with the most job openings for Assurance Wireless Free Phone jobs include:
What job categories do people searching Assurance Wireless Free Phone jobs look for? The top searched job categories for Assurance Wireless Free Phone jobs are:
Assurance Wireless Free Phone jobs near you
Infographic showing various Assurance Wireless Free Phone job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $74,198 per year, or $35.7 per hour.
Wireless Sales Associate - Valentine

Wireless Sales Associate - Valentine

Viaero Wireless

Valentine, NE • On-site

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Viaero Wireless rating

7.1

Company rating: 7.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

64th of 96 rated telecommunications companies

Job description

Viaero Wireless is looking for energetic, customer-focused sales associates who are ready to jump in and hit the ground running! This position requires you to work in a retail setting with an opportunity to earn over $40,000 annually, and will be based at our retail store located in Valentine, Nebraska. LOCAL sales training is provided!

As a Wireless Sales Associate, you will promote and sell Viaero Wireless products and services to new and existing customers and contact existing customers with new opportunities. You’ll also get to participate in promotional sign-up events as well as community events sponsored by the company.

If you love technology and are customer-focused, then apply today!

What you’ll need to have:

High school diploma or the equivalent, plus valid driver’s license with acceptable MVR. Must be able to pass a criminal background check and a drug test (THC is a "fail")
One year of customer service, telephone sales, or equivalent work experience strongly preferred.
Ability to work weekdays and rotating Saturdays.

What we offer:

Competitive Pay
Advancement and Growth

Comprehensive benefits package includes health insurance benefits (Medical, Vision and Dental, and Supplemental), Short-term Disability, Life Insurance, free phone/service, tuition reimbursement, 401(k) with company match, commission earnings based on sales performance, vacation, sick leave and holiday pay.


What Viaero Wireless employees say

Pay

Hours and flexibility

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