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Associate Key Account Manager Jobs in Boston, MA

RSM

Key Account Executive

Boston, MA · On-site

Forecast and manage the expansion revenue pipeline, including opportunity sizing, probability ... The salary range (or starting rate for interns and associates) for this role represents numerous ...

New

Axon

Key Account Leader

Boston, MA · On-site

$99K - $158K/yr

Axons Key Account Leader for Top 1200 are responsible for selling Axon products and services to our ... Manage and grow revenue and market share at designated agencies to maximize customer satisfaction ...

Tripadvisor

Senior Key Account Executive

Needham, MA · On-site +1

As a Senior Key Account Executive at TripAdvisor, you will work with both existing and new ... In this hybrid role, you will be responsible for managing and growing revenue within your territory ...

Tripadvisor

Senior Key Account Executive

Needham, MA · On-site +1

As a Senior Key Account Executive at TripAdvisor, you will work with both existing and new ... In this hybrid role, you will be responsible for managing and growing revenue within your territory ...

Monotype

Global Key Account Director

Woburn, MA

$120K - $140K/yr

Monotype specializes in the design, development, licensing, and management of typefaces and font ... As a Global Key Account Director, you will be responsible for developing and expanding ...

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Showing results 21-40

All JobsAssociate Key Account JobsAssociate Key Account Manager JobsAssociate Key Account Manager Jobs in Boston, MA

Associate Key Account Manager information

See Boston, MA salary details

$42.2K

$125.4K

$139.7K

How much do associate key account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for associate key account manager in Boston, MA is $125,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,200.00 and $138,600.00 per year, depending on experience, location, and employer.

What is an associate key account manager?

An Associate Key Account Manager is an entry- to mid-level professional who assists in managing and nurturing relationships with a company's most important clients or accounts. Their responsibilities often include supporting senior account managers, coordinating communication between the client and internal teams, monitoring account performance, and helping to identify opportunities for growth. This role is critical in ensuring client satisfaction, retention, and the successful delivery of products or services. Associate Key Account Managers typically work closely with sales, marketing, and customer service departments to meet both client and company objectives.

How does an associate key account manager typically collaborate with internal teams to support client needs?

An Associate Key Account Manager works closely with cross-functional teams such as sales, marketing, logistics, and customer service to ensure that client requirements are met efficiently. They often act as a liaison, communicating client feedback and coordinating the delivery of customized solutions. This collaboration helps streamline processes, resolve issues quickly, and maintain strong client relationships. Effective teamwork is essential to anticipate client needs and deliver value beyond basic account management.

What are the key skills and qualifications needed to thrive as an associate key account manager, and why are they important?

To thrive as an Associate Key Account Manager, you need strong sales acumen, relationship-building abilities, and a bachelor's degree in business or a related field. Familiarity with CRM software, Excel, and sales analytics tools is typically required, and knowledge of industry-specific platforms can be advantageous. Outstanding communication, negotiation, and problem-solving skills help you stand out in managing client accounts effectively. These skills and qualities are vital for building lasting client partnerships, achieving revenue targets, and driving business growth.

What is the difference between Associate Key Account Manager vs Customer Success Associate?

AspectAssociate Key Account ManagerCustomer Success Associate
CredentialsBachelor's degree, sales or account management certificationsBachelor's degree, customer service or support certifications
Work EnvironmentSales teams, client-facing roles, B2B settingsCustomer support, client onboarding, retention teams
Industry UsageCommon in sales-driven industries like tech, manufacturingCommon in SaaS, tech, and service industries

The Associate Key Account Manager focuses on managing and growing key client accounts through sales and relationship management. In contrast, a Customer Success Associate emphasizes ensuring customer satisfaction, onboarding, and retention. Both roles require strong communication skills and client interaction but differ in their primary objectives and daily tasks.

What are the most commonly searched types of Key Account Manager jobs in Boston, MA?

The most popular types of Key Account Manager jobs in Boston, MA are:

What are popular job titles related to Associate Key Account Manager jobs in Boston, MA?

For Associate Key Account Manager jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Associate Key Account Manager jobs in Boston, MA look for?

The top searched job categories for Associate Key Account Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Associate Key Account Manager jobs?

Cities near Boston, MA with the most Associate Key Account Manager job openings:

Associate Key Account Manager jobs near you
Infographic showing various Associate Key Account Manager job openings in Boston, MA as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 2% Temporary, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $125,733 per year, or $60.4 per hour.

Key Account Executive

RSM

Boston, MA • On-site

Full-time

Posted 3 days ago

New

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

RSM US LLP isseekingto add aKey Account Executiveto our Enterprise Sales Organizationtofocus on growing ourcomprehensive suite ofaudit, tax, and consulting services. The Key Account Executive is responsible for driving growth within major client accounts by fostering strong relationships, understanding client needs, and applying experience with global accounts, multinational organizations, and publicly traded company environments to identify strategic opportunities. This role focuses on identifying and pursuing cross-sell opportunities, actively converting single-service engagements into integrated partnerships by promoting RSM's assurance, tax, and consulting offerings. Serving as a strategic advisor, the Key Account Executive coordinates internal resources to deliver comprehensive solutions, including global tax, compliance, reporting, and advisory services relevant to complex multinational and public company clients. The position is central to strengthening client loyalty, expanding executive-level relationships, and supporting the organization's overall business objectives, with particular emphasis on clients operating in industries aligned with RSM US LLP's key sectors, including financial services, healthcare, construction and real estate, manufacturing, technology, and food and beverage.

Responsibilities:

Strategic Account Leadership & Planning

  • Develop and execute comprehensive strategic account plans for 8-15 assigned key accounts, establishing clear revenue targets, relationship milestones, and cross-sell initiatives aligned with firm growth objectives.
  • Conduct quarterly account reviews with internal stakeholders (audit, tax, consulting partners, subject matter experts) to identify expansion opportunities, share competitive intelligence, and design integrated service solutions.
  • Establish and maintain executive relationship mapping for each account, identifying decision-makers, influencers, and key stakeholders across the C-suite and operational functions to enable multi-threaded engagement.
  • Lead the transition of single service line clients (audit-only, tax-only, or consulting-only) into multi-service partnerships by connecting client business challenges to RSM's integrated capabilities in assurance, tax, and consulting.

Revenue Growth & Expansion

  • Drive year-over-year organic revenue growth within assigned accounts through renewals, upsells, cross-sells, and the pursuit of new service opportunities. Target 10-15% annual account growth, with particular emphasis on cross-functional service expansion.
  • Identify and qualify high-value expansion opportunities, including gaps in service utilization, unmet business needs, and industry-specific challenges that align with RSM's portfolio (e.g., integration of tax planning with transaction advisory, risk consulting with compliance audits).
  • Develop and present multi-service value propositions to C-suite executives, leveraging industry benchmarking, peer case studies, and quantifiable ROI scenarios to justify investments in expanded services.
  • Forecast and manage the expansion revenue pipeline, including opportunity sizing, probability weighting, and close forecasting for expanded service engagements; deliver quarterly pipeline reviews.

Client Relationship & Engagement

  • Serve as the primary point of contact and strategic business partner for assigned key accounts, building trust-based relationships grounded in deep industry knowledge, insight into the client's business model, and demonstrated commitment to their success.
  • Conduct quarterly business reviews (QBRs) and executive business reviews (EBRs) with client leadership, presenting account performance summaries, service delivery outcomes, industry trends impacting the client, and recommendations for enhanced value and expanded engagement.
  • Maintain consistent contact cadence through strategic calls, emails, and in-person visits focused on understanding evolving client needs, monitoring account health, and proactively identifying emerging challenges or expansion triggers
  • Build and nurture multi-threaded relationships across multiple business units, departments, and geographies within client organizations to reduce single-point-of-contact risk and increase wallet share.
  • Secure client advocacy through executive testimonials, case study development, and referral generation; cultivate referenceable relationships for thought leadership and new business development.

Cross-Sell & Service Integration

  • Lead the identification and launch of cross-service initiatives that position RSM as the integrated advisor of choice, combining expertise from audit/assurance, tax strategy, and consulting/advisory to address client's highest-priority business challenges.
  • Collaborate with practice leaders, subject matter experts, and delivery teams to design and scope integrated solutions that leverage RSM's full breadth of capabilities and industry depth.
  • Manage the internal sales process, including coordinating proposal development, managing competitive assessments, and orchestrating multi-practice involvement in client meetings to present unified solutions and demonstrate firm capabilities.
  • Track and report on product/service line penetration within each account, establishing goals for adoption of new services and monitoring progress toward multi-service partnership status.

Client Success & Account Health

  • Develop and monitor relationship depth, contract renewal status, competitive threats, usage trends, and client satisfaction indicators.
  • Proactively identify at-risk accounts and design interventions (increased executive engagement, service recovery initiatives, enhanced value delivery) to prevent churn and stabilize relationships.
  • Work closely with delivery teams, audit partners, and consulting leads to ensure service delivery excellence, client satisfaction, and measurable outcomes against agreed success criteria.
  • Manage contract renewals and renegotiations, ensuring on-time renewal execution and leveraging renewal conversations as opportunities to expand scope and service offerings.

Market & Industry Insights

  • Develop deep industry expertise for assigned accounts, staying abreast of industry trends, regulatory changes, market dynamics, and peer benchmarks relevant to each client's sector.
  • Bring curated industry insights, thought leadership, benchmarking data, and best practice recommendations to client conversations, positioning RSM as a strategic thought partner and trusted advisor.
  • Identify and communicate competitive threats, market disruptors, or emerging business challenges affecting clients that create opportunities for expanded RSM engagement.

Required Qualifications:

  • Bachelor's or Graduate degree (preferred) in related field of study, or equivalent work experience. CPA, CFA, or relevant industry credential a plus.

  • 7+ years of account management, strategic account leadership, or sales experience within professional services, management consulting, accounting, or mid-market B2B services, preferably serving Industrials clients.

  • Deep working knowledge of professional services delivery, including audit, assurance, global tax, consulting, advisory, or similar services, with the ability to speak credibly about service capabilities, methodologies, regulatory considerations, and client outcomes for complex domestic, multinational, and public company clients

  • Strong consultative selling and relationship-building expertise; ability to diagnose client business challenges, design tailored solutions, and articulate ROI and value propositions

  • Mastery of strategic account planning, multi-threaded relationship management, and account health assessment frameworks.

  • Excellence in cross-functional coordination and internal stakeholder management; demonstrated ability to align and mobilize internal teams (partners, practice leads, consultants, delivery professionals) around client success and revenue objectives.

  • Advanced proficiency with M365, CRM analytics, and business intelligence tools; ability to extract insights from account data and use metrics to drive decision-making.

  • Excellent communication, presentation, and negotiation skills; ability to craft compelling value narratives for C-suite audiences and close complex, multi-service deals.

  • Proven ability to build C-level relationships, navigate complex organizational structures, and influence senior decision-makers in financial, operational, or strategic functions.

  • Direct experience in cross-selling or multi-service expansion within a professional services or consulting environment, with evidence of sustained success growing account wallet share.

  • Required experience working with global accounts, multinational organizations, and/or publicly traded company clients, including familiarity with global tax priorities, complex compliance needs, financial reporting considerations, and the coordination required across tax, audit, advisory, and client leadership teams.

  • Preferred industry background in one or more sectors that align with RSM US LLP's key industry focus areas, including financial services, healthcare, construction and real estate, manufacturing, technology, and food and beverage; demonstrated ability to translate sector-specific business, regulatory, and market dynamics into relevant client opportunities.

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $147,000 - $260,700

Individuals selected for this role may be eligible for sales commissions and a discretionary bonus based on firm and individual performance.

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