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Associate It Support Jobs in Kentucky (NOW HIRING)

Pae

IT Support Technician

Louisville, KY

$32 - $35/hr

Associates Degree, and at least 1 year of IT help desk support experience * Or High school diploma/GED, and at least 3 years of IT help desk support experience * Hands-on experience with providing ...

Pae

IT Support Technician

Louisville, KY

$33 - $35/hr

Associates Degree, and at least 1 year of IT help desk support experience * Or High school diploma/GED, and at least 3 years of IT help desk support experience * Hands-on experience with providing ...

Nityo Infotech

IT Support Specialist

Florence, KY

Hiring!! IT Application Support Specialist Below is the detailed . If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com Job Title ...

Mesabi Metallics

IT Support Specialist

Paducah, KY · On-site

$60K - $85K/yr

Job Responsibilities IT Infrastructure & Support * Provide L1/L2 support for desktops, laptops, printers, servers, and IT peripherals. * Install, configure, and troubleshoot Windows OS, enterprise ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Company Description Hiring!! IT Application Support Specialist Below is the detailed If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com ...

Stefanini

IT Support Analyst II

Owensboro, KY · On-site

Stefanini Group is looking for IT Support Analyst - II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster ...

Quantam

$18.25 - $25.25/hr

... IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician . We are ...

U.S. Navy

IT Support Specialist

Wilder, KY

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Island, KY

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Kentucky

Associate It Support information

See Kentucky salary details

$8

$16

$24

How much do associate it support jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for associate it support in Kentucky is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.
What are the most commonly searched types of It Support jobs in Kentucky? The most popular types of It Support jobs in Kentucky are:
What are popular job titles related to Associate It Support jobs in Kentucky? For Associate It Support jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Associate It Support jobs in Kentucky look for? The top searched job categories for Associate It Support jobs in Kentucky are:
What cities in Kentucky are hiring for Associate It Support jobs? Cities in Kentucky with the most Associate It Support job openings:
Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,348 per year, or $17 per hour.

IT Support Technician

Advanced Business Solutions

Louisville, KY • On-site

$20.75 - $28.25/hr

Full-time

Re-posted 8 days ago

Job description

Job Summary:
Advanced Business Solutions is a rapidly growing IT service company that emphasizes customer experience and employee growth. The IT Support Technician will provide technical support, troubleshoot client issues, and ensure high-quality service delivery to a diverse client base.
Responsibilities:
• Act as escalation point for tier 1 tickets.
• Provide a full range of network, server, and workstation support for a diverse client base.
• Remotely troubleshooting client issues or being onsite at a client office, providing superior IT customer service.
• Professionally respond to telephone calls, emails, and web-based service requests.
• Provide friendly, courteous and quality support for clients.
• Follow a service ticket through to its completion.
• Meet or exceed key service metrics.
Qualifications:
Required:
• Ability to communicate technical information, both verbal and written, to a wide range of end-users
• Strong knowledge of desktop operating systems and productivity software (MS Office, Visio, PowerPoint, Adobe)
• In-depth knowledge of Windows Server Operating Systems, Group Policies, Active Directory, Office 365, and Exchange
• Advanced understanding of IP networking
• Thorough knowledge of Switches, Routers, and Firewalls
• Ability to work in a team environment and communicate effectively
• Self-starter with a proven record of setting and accomplishing goals
Preferred:
• 3 to 5 years of on the job experience providing technical support in an Information Technology capacity
• Above average verbal communication and interpersonal skills
• Associates or bachelor’s degree or equivalent experience
• Relevant Industry certifications
• Experience working as part of a team
Company:
Advanced Business Solutions provides IT services to both the public &and private sectors in the Midwest. Founded in 1995, the company is headquartered in Louisville, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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