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Associate It Support Jobs in Kentucky (NOW HIRING)

Systems Solutions

IT Support Technician

Paducah, KY · On-site

$20 - $30/hr

We currently have an opening for an IT Support Specialist. There are two possible workplace ... An Associates or Bachelor's degree in a technology-related field * 1-3 years customer service ...

Systems Solutions

IT Support Technician

Paducah, KY · On-site

$20 - $30/hr

We currently have an opening for an IT Support Specialist. There are two possible workplace ... An Associates or Bachelor's degree in a technology-related field * 1-3 years customer service ...

Lukos LLC.

$110 - $150/hr

* A Bachelor's degree in an IT-related field, or an Associate degree in an IT-related field paired ... IT support activities. * Develop and maintain the organization's cybersecurity program while ...

AKIRA

$55 - $75/hr

AKIRA IT Support Specialist - Retail In 2002, AKIRA opened the doors to its first women's clothing ... Understand network protocols and provide technical support to store associates to maximize system ...

Ontra, LLC

$65 - $90/hr

Ontra is seeking an IT Support Engineer reporting to our Director, Security & IT Operations. We're looking for someone excited to be the on-the-ground IT and office presence for our brand-new New ...

New

Nityo Infotech

IT Support Specialist

Florence, KY · On-site

Hiring!! IT Application Support Specialist Below is the detailed . If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com Job Title ...

Essarsteelmn

IT Support Specialist

Paducah, KY · On-site

$60 - $85/hr

Job Responsibilities IT Infrastructure & Support * Provide L1/L2 support for desktops, laptops, printers, servers, and IT peripherals. * Install, configure, and troubleshoot Windows OS, enterprise ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Company Description Hiring!! IT Application Support Specialist Below is the detailed If interested & want to discuss more about the role, please reach me on 732-203-7434/amrutha.duddula AT nityo.com ...

Pathstone Partners, LLC

$115 - $150/hr

Lead and support recruitment, hiring, onboarding, market research, branding, engagement, and ... Hands-on experience with healthcare IT as either a sourcing category manager, project management ...

Mesabi Metallics

IT Support Specialist

Paducah, KY · On-site

$60K - $85K/yr

Job Responsibilities IT Infrastructure & Support * Provide L1/L2 support for desktops, laptops, printers, servers, and IT peripherals. * Install, configure, and troubleshoot Windows OS, enterprise ...

ExactCare Pharmacy

$52 - $78/hr

Job Details Under the direction of the Director of IT Services, the IT Service Desk Associate provides first level technical support and guidance for Exactcare associates and production pharmacy team ...

Kaiser Permanente

$65 - $90/hr

Reviews information and supports the compilation of information (e.g., procedures, installation, configuration) related to new technology. * Provides after hours on call support for moderately ...

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All JobsAssociate It Support JobsAssociate It Support Jobs in Kentucky

Associate It Support information

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How much do associate it support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for associate it support in Kentucky is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.37 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in Kentucky?

The most popular types of It Support jobs in Kentucky are:

What are popular job titles related to Associate It Support jobs in Kentucky?

For Associate It Support jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Associate It Support jobs in Kentucky look for?

The top searched job categories for Associate It Support jobs in Kentucky are:

What cities in Kentucky are hiring for Associate It Support jobs?

Cities in Kentucky with the most Associate It Support job openings:

Associate It Support jobs near you
Infographic showing various Associate It Support job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 7% Temporary, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $35,348 per year, or $17 per hour.

IT Support Specialist

FYDA FREIGHTLINER GROUP

Walton, KY • On-site

Full-time

Re-posted yesterday

Job description

Essential Duties and Responsibilities:
The IT Support team maintains the computer networks of our organization, providing technical support and ensuring the whole company runs smoothly.
  • Perform related duties as assigned by supervisor
  • Respond quickly to computer security issues
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Prioritize and manage many open cases at one time
  • Setting up accounts for new users and deal with password issues
  • Deleting accounts for terminated employees
  • Repairing and replacing equipment as necessary
  • Testing new technology
  • Maintain compliance with all company policies and procedures
  • Project Management

Education and/or Work Experience Requirements:
  • Excellent verbal and written communication skills, including ability to effectively communicate w employees
  • Excellent computer proficiency (MS Office - Word, Excel and Outlook)
  • Experience with industry-related applications, including: VMware, Citrix, Cisco, Microsoft Server, Crowdstrike, Mimecast, Active Directory, Veeam preferred, but not required
  • Knowledge of the following software would be helpful: Crystal Reports, SQL, Procede Software, ZOHO CRM, DTNA Dealership products
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • High school diploma or GED required
  • Bachelor's degree preferred
  • 3+ years of IT support experience required

Physical Requirements:
  • Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
  • Must be able to lift and carry up to 50 lbs
  • Must be able to talk, listen and speak clearly on telephone

Apply