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Associate Employee Jobs in Iowa (NOW HIRING)

Employee Experience Coordinator

Sumner, IA · On-site

$19.75 - $25.75/hr

Position Summary The Employee Experience Coordinator is an entry-level role responsible for ... Associate's degree in Human Resources, Business, or a related field or Bachelor's degree in Human ...

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Associate Employee information

What is an associate employee?

An Associate Employee is typically an entry-level or mid-level worker within a company who performs various tasks to support the organization's operations. The term 'associate' is often used to denote someone who is not in a supervisory or managerial role but plays a vital part in day-to-day business activities. Responsibilities can vary widely depending on the industry and specific job, ranging from customer service and sales to administrative duties. Associate Employees usually work as part of a team and report to a supervisor or manager. This position often serves as a stepping stone to more advanced roles within the company.

What skills and qualifications are needed to thrive as an associate employee?

To thrive as an Associate Employee, you typically need a high school diploma or equivalent, strong organizational skills, and basic proficiency in office or operational tasks. Familiarity with productivity software such as Microsoft Office or Google Workspace, and sometimes point-of-sale systems or internal databases, is commonly required. Dependability, teamwork, and effective communication are standout soft skills in this role. These skills and qualities are important because they ensure smooth day-to-day operations and effective collaboration within the team.

How does an associate employee typically collaborate with other team members in a corporate environment?

As an Associate Employee, you will often work closely with colleagues from your immediate team as well as other departments to achieve project goals and daily objectives. Collaboration might include participating in team meetings, sharing updates, and working on cross-functional projects under the guidance of supervisors or team leads. Effective communication and a willingness to learn from more experienced team members are essential for success in this role. These collaborative experiences not only help you complete your tasks efficiently but also provide valuable learning opportunities and exposure to different parts of the organization.

What is the difference between Associate Employee vs Junior Staff?

AspectAssociate EmployeeJunior Staff
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma; entry-level position
Work EnvironmentOffice, retail, or industrial settings; varies by industrySimilar environments; often in entry-level roles
Employer & Industry UsageCommon across many industries including retail, healthcare, and corporateWidely used in retail, hospitality, and administrative sectors
Comparison Search IntentUnderstanding entry-level roles and responsibilitiesClarifying job level and career progression

The main difference between an Associate Employee and Junior Staff lies in their job titles' typical usage and responsibilities. Associate Employees often hold slightly more specialized or responsible roles, while Junior Staff are usually entry-level positions. Both roles are common in various industries and require similar basic credentials, but the Associate Employee title may imply a higher level of experience or responsibility depending on the employer.

What are the most commonly searched types of Employee jobs in Iowa?

The most popular types of Employee jobs in Iowa are:

Employee Benefits Associate Account Manager

North Risk Partners LLC

Hiawatha, IA • On-site

$114K - $118K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


North Risk Partners rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

71st of 309 rated insurance


Job description

Job Type
Full-time
Description
WHY NORTH RISK PARTNERS
Are you interested in doing work that matters everyday with an organization intentional about building and living out a values-driven team culture? North Risk Partners is a fast-growing firm dedicated to serving the insurance and risk management needs of businesses and individuals. We provide expertise in Commercial Lines, Employee & Individual Benefits, Personal Lines, Surety, Claims, and Risk Management. Our team consists of over 450 employees working in over 30 locations across five states, including Minnesota, Iowa, North Dakota, South Dakota, and Nebraska.
At North Risk Partners, our #oneTEAM lives out #oneMISSION: to provide extraordinary #service to our clients, to each other, and to our communities while living out our core values each day. Our team environments are designed to provide #oneTEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life.
JOB SUMMARY
This position is responsible for managing the relationships and day-to-day service requests associated with employee benefits accounts to support the producing risk advisor. Associate Account Managers work under the supervision of the account management team servicing accounts and will progressively increase his/her responsibilities to become an account manager, who independently services client accounts.
ESSENTIAL RESPONSIBILITES
  • Develop and maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner
    • Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing
  • Collaborate with Risk Advisors to determine and meet client goals
  • Work under the supervision of the Account Management team to:
    • Develop insurance solutions for current clients
    • Review policies to be certain information and coverages are accurate
    • Evaluate and prepare renewal comparisons and policy proposals
    • Communicate and educate clients on policies as needed
    • Coordinate external (e.g. carrier) and internal (e.g. agency management software systems) implementations of new groups as necessary
    • Enter activity and other relevant information into the agency management system in accordance with company processes and procedures
    • Resolve inquiries on service problems to ensure client satisfaction
  • Promote and implement value-added services available through North Risk Partners
  • Attend and actively participate in agency service training meetings
  • Develop and maintain positive relationships with partner insurance carriers
  • Continue professional development; pursue and maintain professional designations if applicable

Requirements
QUALIFICATIONS (Knowledge, Skills, & Abilities)
  • A combination of education and experience generally attained through a high school degree, bachelor's degree, and a minimum of 2 years in the employee benefits insurance space
  • Ability to obtain & maintain an insurance license
  • Demonstrated success in customer service
  • Excellent oral and written communication skills
  • Proficiency in Microsoft Office suite

BEHAVIOR EXPECTATIONS
  • A role model for North Risk Partners' core values, mission, and desired culture
  • Demonstrate enthusiasm and a positive attitude
  • Professionally and positively represent North Risk Partners to all coworkers, clients, and external stakeholders
  • A team player who collaborates and works well with his/her coworkers
  • A professional who demonstrates the ability to carry on a conversation with clients, Risk Advisors, and other coworkers within North Risk Partners

PHYSICAL REQUIREMENTS
  • Perform under normal office conditions; may include lifting/carrying objects weighing up to 25 pounds
  • Twist, bend, stoop, kneel, squat, stand, walk, and reach frequently
  • Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions to communicate with people inside and outside of the organization
  • Sit and a desk for extended periods of time and perform long hours of work sitting at a computer
  • Move around office/building/facilities repeatedly throughout the day
  • Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment uses, review of detailed reports, information, fine print, and warning labels
  • Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings
  • Able to work a flexible work schedule, including overtime, nights, and weekends to attend events and meetings as needed

TOOLS AND EQUIPMENT USED
Incumbents must be able to use telephones, calculators, copy machines, computers, printers, and other office equipment.
WORK ENVIRONMENT
The work environment is primarily indoors. Exposure to a variety of weather conditions during work related travel and events held outside of the workplace will occur and I acknowledge that I have read, understood, and agree with the contents of this position description. I agree to use my best efforts to fulfill all expectations of the position. I also acknowledge that I am an at-will employee.
This job description does not necessarily list all the job functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks. Management reserves the right to revise and update job descriptions at any time.
COMPENSATION AND BENEFITS
The estimated range for this full-time position is $23.32 - $28.50 hourly, plus benefits. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range represents the company's good faith and reasonable estimate of the range of possible compensation at the time of posting.
We offer a comprehensive benefits package, including health, dental, vision, short-term and long-term disability, life, long-term care, 401(k) plan, and more. North Risk Partners is growing which means your career can too. #oneTEAM members receive continuing professional education and development, volunteer time off, paid time off, and paid holidays.

What North Risk Partners employees say

Pay

Hours and flexibility

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