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Associate Employee information

How does an associate employee typically collaborate with other team members in a corporate environment?

As an Associate Employee, you will often work closely with colleagues from your immediate team as well as other departments to achieve project goals and daily objectives. Collaboration might include participating in team meetings, sharing updates, and working on cross-functional projects under the guidance of supervisors or team leads. Effective communication and a willingness to learn from more experienced team members are essential for success in this role. These collaborative experiences not only help you complete your tasks efficiently but also provide valuable learning opportunities and exposure to different parts of the organization.

What is the difference between Associate Employee vs Junior Staff?

AspectAssociate EmployeeJunior Staff
Required CredentialsHigh school diploma or equivalent; some roles may require certificationsHigh school diploma; entry-level position
Work EnvironmentOffice, retail, or industrial settings; varies by industrySimilar environments; often in entry-level roles
Employer & Industry UsageCommon across many industries including retail, healthcare, and corporateWidely used in retail, hospitality, and administrative sectors
Comparison Search IntentUnderstanding entry-level roles and responsibilitiesClarifying job level and career progression

The main difference between an Associate Employee and Junior Staff lies in their job titles' typical usage and responsibilities. Associate Employees often hold slightly more specialized or responsible roles, while Junior Staff are usually entry-level positions. Both roles are common in various industries and require similar basic credentials, but the Associate Employee title may imply a higher level of experience or responsibility depending on the employer.

What is an associate employee?

An Associate Employee is typically an entry-level or mid-level worker within a company who performs various tasks to support the organization's operations. The term 'associate' is often used to denote someone who is not in a supervisory or managerial role but plays a vital part in day-to-day business activities. Responsibilities can vary widely depending on the industry and specific job, ranging from customer service and sales to administrative duties. Associate Employees usually work as part of a team and report to a supervisor or manager. This position often serves as a stepping stone to more advanced roles within the company.

What skills and qualifications are needed to thrive as an associate employee?

To thrive as an Associate Employee, you typically need a high school diploma or equivalent, strong organizational skills, and basic proficiency in office or operational tasks. Familiarity with productivity software such as Microsoft Office or Google Workspace, and sometimes point-of-sale systems or internal databases, is commonly required. Dependability, teamwork, and effective communication are standout soft skills in this role. These skills and qualities are important because they ensure smooth day-to-day operations and effective collaboration within the team.
What are the most commonly searched types of Employee jobs in Florida? The most popular types of Employee jobs in Florida are:
What cities in Florida are hiring for Associate Employee jobs? Cities in Florida with the most Associate Employee job openings:
Associate Employee jobs near you

Account Associate - Employee Benefits - Hybrid

Insurance Office of America

Auburndale, FL

$40K - $55K/yr

Full-time

Medical, Life, Retirement

Re-posted 13 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Description

Job Description:

Title: Account Associate – Employee Benefits 

Work Mode: Hybrid 1-day in-office/ Open to Remote for Florida Residents | Location/Supporting: Tampa, FL | Experience: Level-Funded and Self-Funded Plans 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: This position handles Account Associate activities for the IOA Employee Benefits team under a Producer, AE, AM, or EB Operations Team Leader. Responsibilities include client service, directing Account Coordinators, team productivity, policy administration, renewals, new policy setup, audits, data management, communication, professional development, identifying sales opportunities, and upholding IOA core values. 

 
Key Responsibilities: 

  • Client Management: Under the direction of a Producer, AE, AM, or EB Team Leader, assist in managing an assigned book of business, meeting all performance requirements regarding production, quality, and service, and ensuring no liability associated with errors and omissions occurs. 

  • Client Service: Deliver outstanding client service at all times, including proactively anticipating client needs, maintaining frequent and professional client communication, and responding quickly to any service requests. 

  • Team Leadership: Direct day-to-day activities and workflow of Account Coordinator(s), including making work assignments, delegating tasks, communicating performance expectations, monitoring execution to ensure performance requirements are met, and recommending corrective actions when needed. 

  • Business Growth: Actively seek to grow IOA business, including identifying and acting on sales opportunities. 

  • Policy Management: Track policy expirations for existing clients and work proactively to ensure appropriate actions are taken to facilitate renewals. 

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. 

  • Communication: Maintain transparent communication with Producers and team members. 

  • Compliance: Ensure adherence to company policies and industry standards. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 2+ years of Employee Benefits experience 

  • Active Life & Health License 

  • Exceptional customer service and communication skills 

  • Strong organizational and multi-tasking skills 

  • High accuracy in handling large work volumes 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 42-60K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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