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Associate Director Jobs in Raleigh, NC (NOW HIRING)

IQVIA

Associate Director Quality

Durham, NC

The Associate Director Quality - Client Dedicated Process & QD Manager performs various activities in support of process elaboration, design/mapping, documentation (controlled documents and managed ...

IQVIA

Associate Director, Medical Writing

Durham, NC

The Associate Director is a key leadership position responsible for determining and driving the medical writing strategy for one or more therapeutic areas within Clinical Development. As a strategic ...

IQVIA

Associate Director, Medical Writing

Durham, NC

The Associate Director is a key leadership position responsible for determining and driving the medical writing strategy for one or more therapeutic areas within Clinical Development. As a strategic ...

UBS

Associate Director, Java Developer

Raleigh, NC · Hybrid

$145K/yr

Your role UBS Business Solutions US LLC is seeking an Associate Director, Java Developer in Morrisville, NC Are you an innovative thinker? Do you enjoy delivering enhanced change capabilities across ...

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All JobsAssociate Director JobsAssociate Director Jobs in Raleigh, NC

Associate Director information

See Raleigh, NC salary details

$29.6K

$99.9K

$168.2K

How much do associate director jobs pay per year?

As of Jun 22, 2026, the average yearly pay for associate director in Raleigh, NC is $99,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $137,100.00 per year, depending on experience, location, and employer.

Is an associate director a VP?

An associate director is a senior management role that typically reports to a director or vice president, but it is not equivalent to a vice president. The specific hierarchy varies by organization, and associate directors often have significant leadership responsibilities but usually do not hold VP titles unless the company’s structure is different.

How much is an associate director paid?

The average salary for an associate director varies by industry and location but typically ranges from $80,000 to $150,000 annually. Factors such as experience, company size, and specific responsibilities influence compensation, and many associate directors also receive bonuses and benefits.

What are the key skills and qualifications needed to thrive as an Associate Director, and why are they important?

To thrive as an Associate Director, you need strong leadership, strategic planning, and project management skills, typically supported by a relevant bachelor's or master's degree and significant industry experience. Familiarity with budgeting software, CRM systems, and data analysis tools is often required, along with certifications like PMP depending on the sector. Exceptional communication, collaboration, and decision-making abilities help drive teams and projects forward while building strong stakeholder relationships. These skills and qualities are crucial for ensuring organizational goals are met efficiently and for successfully managing complex initiatives across departments.

What is the role of an associate director?

An associate director is a senior management professional responsible for supporting the director in strategic planning, overseeing departmental operations, and managing teams. They often handle project coordination, budget management, and ensure goals are met within their area of responsibility.

Is an associate director a big position?

An associate director is a senior management role that typically involves overseeing departments or projects and supporting the director or executive team. While it is a significant position within an organization, it is generally considered a mid- to upper-level leadership role rather than executive-level. The scope and responsibilities can vary depending on the industry and company size.

How does an Associate Director typically balance strategic planning with day-to-day operational responsibilities?

Associate Directors are often tasked with both setting long-term strategies and ensuring smooth daily operations. Balancing these responsibilities requires effective time management, delegation, and constant communication with their teams. They usually spend part of their week in meetings focused on organizational goals and performance metrics, while allocating time to oversee project execution and resolve immediate challenges. This dual focus allows them to ensure that their team's work aligns with broader company objectives and that operational issues are addressed promptly.

What is the difference between Associate Director vs Project Manager?

AspectAssociate DirectorProject Manager
Required CredentialsBachelor's degree, often advanced degrees or certifications in management or industry-specific fieldsBachelor's degree, PMP or similar project management certifications often preferred
Work EnvironmentStrategic planning, overseeing departments, collaborating with senior leadershipPlanning, executing, and closing projects within scope, time, and budget
Employer & Industry UsageCommon in corporate, nonprofit, and academic settings for leadership rolesWidely used across industries for managing specific projects

While both roles require strong organizational skills, the Associate Director focuses on strategic oversight and departmental leadership, whereas the Project Manager concentrates on executing specific projects. The Associate Director typically has broader responsibilities and higher-level decision-making authority.

What is an Associate Director?

An Associate Director is a mid- to senior-level management professional who assists the Director in overseeing a department or division within an organization. They help develop strategic plans, manage teams, and ensure projects and initiatives align with organizational goals. Associate Directors often serve as a bridge between upper management and staff, taking on both leadership and operational responsibilities. Their role may also involve budgeting, performance evaluations, and representing the department in meetings. The specific duties can vary depending on the industry and organization.
What are the most commonly searched types of Director jobs in Raleigh, NC? The most popular types of Director jobs in Raleigh, NC are:
What are popular job titles related to Associate Director jobs in Raleigh, NC? For Associate Director jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Associate Director jobs in Raleigh, NC look for? The top searched job categories for Associate Director jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Associate Director jobs? Cities near Raleigh, NC with the most Associate Director job openings:
Associate Director jobs near you
Infographic showing various Associate Director job openings in Raleigh, NC as of June 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $99,860 per year, or $48 per hour.

Associate Director, PSC Operations

Johnson & Johnson

Raleigh, NC • Remote

Full-time

Posted 9 days ago

Johnson & Johnson rating

8.1

Company rating: 8.1 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

32nd of 71 rated pharmaceutical

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Customer Management

Job Sub Function:

Customer Service Operations

Job Category:

People Leader

All Job Posting Locations:

Charlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States

Job Description:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for an Associate Director located in Pittsburgh, PA; Horsham, PA; Raleigh, NC; Charlotte, NC; Orlando, FL; Phoenix, AZ; or in Dallas, TX.

The Associate Director, Patient Service Center (PSC) Operations is responsible for leading a team to deliver efficient, compliant, and high-quality services to patients and providers across patient support programs. This role ensures operational excellence, regulatory compliance, and continuous improvement in all program activities.

Responsibilities:

  • Lead, mentor, and motivate team members to achieve performance goals and high customer satisfaction.

  • Oversee day-to-day operations, ensuring adherence to policies, procedures, and service level agreements (SLAs).

  • Monitor key performance indicators (KPIs) and identify areas for operational improvement.

  • Ensure all operations follow industry regulations and company standards.

  • Analyze customer feedback to drive service enhancements and resolve issues.

  • Collaborate with cross-functional teams and external partners to streamline processes and improve workflow in a respectful and positive manner.

  • Supervise, coach, and mentor a team of 50+ direct and indirect reports, ensuring excellent patient service.

  • Foster a positive, inclusive, and high-performance work culture.

  • Responsible for the creation and delivery of presentations to internal stakeholders related to compliance, status of patient care, successes in operations, opportunities for improvement, and quarterly business reviews.

  • Strong compliance approach, ensuring teams have a clear understanding of patient privacy laws.

  • Stay abreast of industry trends and regulatory updates that may impact program delivery.

  • Up to 25% travel required, primarily to Pittsburgh, PA.

  • Other duties as assigned.

Requirements:

  • Bachelor's degree required, preferably in Life Sciences, Business, Healthcare Administration or related fields.

  • 7-10 years of progressive experience in patient services, patient support, pharmaceutical, biotech or other healthcare industry roles

  • Proven leadership skills with the ability to inspire and motivate a team, while also maintaining accountability.

  • Proven ability to work efficiently in a matrix environment with cross functional teams.

  • Strong analytical skills and experience in data analytics, preferably with experience in performance reporting and digital tools used in contact center operations and patient service operations.

  • Proven oral and written communication skills, learning agility change management experience, and ability to influence without authority.

Preferred:

  • Advanced degree in related field.

  • Strong understanding of call center operations, patient support programs, KPIs, and healthcare regulations.

  • Experience in Oncology, Immunology, rare diseases, or specialty pharmacy environments.

  • Proficient with CRM platforms, call center software, reporting dashboards and Microsoft Office Suite

  • Experience in a broad spectrum of disease states and therapeutic areas.

  • Significant field reimbursement experience with both medical and pharmacy benefit products.

  • Ability to exercise independent judgment.

  • Ability to manage deliverables in a fast-paced environment.

  • Exceptional customer focus, collaboration, initiative, results-oriented, business solution-oriented capabilities.

#Li-Remote

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Advanced Analytics, Customer Centricity, Customer Relationship Management (CRM), Customer Retentions, Customer Satisfaction, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Developing Others, Emotional Intelligence, Fact-Based Decision Making, Inclusive Leadership, Leadership, Performance Measurement, Process Optimization, Standard Operating Procedure (SOP), Team Management

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