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Associate Customer Success Manager Jobs in Renton, WA

Zenoti

Senior Customer Success Manager

Seattle, WA · On-site

Role Overview As a Customer Success Lead at Zenoti, you will play a critical role in ensuring our ... Time Management & Prioritization: Effectively manage multiple accounts, prioritize tasks, and ...

Stripe

Senior Customer Success Manager

Seattle, WA · On-site

About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user ...

Zenoti

Senior Customer Success Manager

Seattle, WA · On-site

$85K - $110K/yr

Role Overview As a Customer Success Lead at Zenoti, you will play a critical role in ensuring our ... Time Management & Prioritization: Effectively manage multiple accounts, prioritize tasks, and ...

Zenoti

Lead Customer Success Manager

Seattle, WA · On-site

Drive periodic customer engagements and touch-points to inform "Customer Health", manage ... Passion for customer success, driven by customer satisfaction, product adoption, and achieving ...

Brex

Enterprise Customer Success Manager

Seattle, WA · On-site

$132K - $166K/yr

What you'll do As an Enterprise Customer Success Manager, you will serve as a financial technology advisor to Brex's largest customers by partnering with CFOs, Controllers, and finance ops teams to ...

Zenoti

Senior Customer Success Manager

Bellevue, WA

$85K - $110K/yr

Role Overview As a Customer Success Lead at Zenoti, you will play a critical role in ensuring our ... Time Management & Prioritization: Effectively manage multiple accounts, prioritize tasks, and ...

Zenoti

Lead Customer Success Manager

Seattle, WA

Drive periodic customer engagements and touch-points to inform "Customer Health", manage ... Passion for customer success, driven by customer satisfaction, product adoption, and achieving ...

Zenoti

Lead Customer Success Manager

Seattle, WA · On-site

Drive periodic customer engagements and touch-points to inform "Customer Health", manage ... Passion for customer success, driven by customer satisfaction, product adoption, and achieving ...

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All JobsAssociate Customer Success JobsAssociate Customer Success Manager JobsAssociate Customer Success Manager Jobs in Renton, WA

Associate Customer Success Manager information

See Renton, WA salary details

$20.8K

$59.6K

$104.6K

How much do associate customer success manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for associate customer success manager in Renton, WA is $59,606.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $73,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Associate Customer Success Manager, and why are they important?

To thrive as an Associate Customer Success Manager, you need strong relationship-building, problem-solving, and communication skills, typically supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and experience using support platforms such as Zendesk are commonly required. Proactive listening, empathy, and the ability to manage multiple priorities help you stand out in supporting and retaining clients. These skills are crucial for driving customer satisfaction, reducing churn, and fostering long-term business growth.

What is the difference between Associate Customer Success Manager vs Customer Success Manager?

AspectAssociate Customer Success ManagerCustomer Success Manager
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, more experience or certifications may be required
Work EnvironmentEntry-level, supporting customer onboarding and retentionMid-level, managing key accounts and strategic initiatives
Employer & Industry UsageCommon in SaaS and tech companiesUsed across various industries with customer success teams
Search & Comparison IntentOften searched by those starting in customer success rolesCompared by those seeking advancement or more responsibility

The Associate Customer Success Manager typically handles onboarding and support tasks, serving as an entry point in customer success teams. In contrast, the Customer Success Manager manages ongoing relationships and strategic accounts. The roles differ mainly in experience level and scope of responsibilities, with the associate role serving as a stepping stone to the more senior CSM position.

What does an Associate Customer Success Manager do?

An Associate Customer Success Manager is responsible for supporting customers throughout their journey with a company’s products or services. Their main duties include onboarding new clients, addressing customer inquiries, and helping to resolve issues to ensure satisfaction and retention. They often work closely with other teams, such as sales and support, to provide a seamless experience. Additionally, they may track customer feedback and usage data to identify opportunities for improvement and help customers achieve their goals with the product.

What are the most common challenges faced by Associate Customer Success Managers in their first year, and how can they overcome them?

In their first year, Associate Customer Success Managers often encounter challenges such as building strong relationships with clients, learning to manage a diverse portfolio, and mastering the company's product offerings. It can also be demanding to balance proactive outreach with reactive problem-solving. To overcome these challenges, new associates should actively seek mentorship from experienced team members, participate in ongoing product training, and use customer feedback to continuously refine their approach. Open communication with both clients and internal teams is key to developing confidence and delivering value.
What job categories do people searching Associate Customer Success Manager jobs in Renton, WA look for? The top searched job categories for Associate Customer Success Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Associate Customer Success Manager jobs? Cities near Renton, WA with the most Associate Customer Success Manager job openings:
Associate Customer Success Manager jobs near you
Senior Customer Success Manager

Senior Customer Success Manager

Zenoti

Seattle, WA • On-site

Other

Re-posted 7 days ago

Job description

Role Overview 

As a Customer Success Lead  at Zenoti, you will play a critical role in ensuring our customers achieve success with our platform. You will act as a strategic partner, guiding clients through product adoption, best practices, and long-term growth strategies. Your ability to combine technical knowledge with strong communication and relationship-building skills will be essential to driving customer satisfaction and retention. 

Key Responsibilities 

  • Customer Advocacy & Engagement: Develop strong relationships with customers, understanding their business needs and challenges to drive adoption and success. 
  • Product Expertise: Become a subject matter expert in Zenoti's platform, proactively exploring features and functionalities to deliver maximum value to customers. Expected to build a solid understanding of the product and operate independently within the first 3 months.
  • Problem Solving & Solution Building: Analyze customer challenges and independently develop solutions to enhance their experience and business outcomes. 
  • Data-Driven Strategy: Leverage customer data and insights to guide decision-making, drive customer retention, and identify expansion opportunities. 
  • Executive Presence & Influence: Confidently lead customer conversations, influence stakeholders, and drive positive change within their organizations. 
  • Cross-Functional Collaboration: Work closely with sales, marketing, product, and support teams to ensure a seamless customer journey and continuous product improvement. 
  • Time Management & Prioritization: Effectively manage multiple accounts, prioritize tasks, and communicate complex topics clearly and concisely. 

Required Skills & Qualifications 

  • Technical Horsepower & Curiosity: Ability to deeply understand and use Zenoti's product, with a proactive approach to learning. 
  • Problem Solving: Strong analytical and critical-thinking skills to independently identify challenges and develop effective solutions. 
  • Data-Driven Decision Making: Ability to interpret data to define strategies and make informed decisions. 
  • Executive Presence & Influence: Confidence, charisma, and credibility to lead discussions and drive meaningful change. 
  • EQ & Relationship Building: Strong interpersonal skills with a customer-first mindset, active listening, and deep customer empathy. 
  • Cross-Functional Collaboration: Proven ability to work with diverse teams across sales, marketing & product, and align stakeholders toward common goals. 
  • Time Management, Prioritization & Communication Skills: Exceptional organizational skills, with the ability to prioritize tasks and communicate effectively. 

Preferred Qualifications 

  • Experience in a SaaS, technology, or customer-facing role. 
  • Background in the wellness, beauty, or fitness industries is a plus. 
  • Proficiency in CRM tools and data analytics platforms. 

Why Join Zenoti? 

  • Be part of a high-growth, innovative company transforming the beauty and wellness industry. 
  • Work in a dynamic and collaborative environment with industry leaders. 
  • Opportunities for professional growth, learning, and career advancement. 

If you're passionate about helping customers succeed, solving complex challenges, and driving impactful change, we'd love to hear from you! 

Apply now and be part of Zenoti's journey to revolutionize the industry. 

Apply