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Associate Banker Jobs in Springfield, MA (NOW HIRING)

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All JobsAssociate Banker JobsAssociate Banker Jobs in Springfield, MA

Associate Banker information

See Springfield, MA salary details

$26.9K

$140.7K

$309.4K

How much do associate banker jobs pay per year?

As of Jun 17, 2026, the average yearly pay for associate banker in Springfield, MA is $140,707.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $211,700.00 per year, depending on experience, location, and employer.

What jobs pay $10,000 a month without a degree?

Associate bankers typically do not earn $10,000 a month without a degree, as this level of income usually requires significant experience or advanced qualifications. However, high-paying roles such as sales managers, real estate brokers, or skilled trades like commercial pilots and certain tech positions can reach or exceed this income level through commissions, bonuses, or specialized skills. Success in these roles often depends on performance, networking, and industry knowledge.

What is the difference between Associate Banker vs Customer Service Representative?

AspectAssociate BankerCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer finance-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, working directly with clients on banking productsCall centers, bank branches, or retail locations assisting customers with inquiries
Employer & Industry UsageFinancial institutions, retail bankingBanking, retail banking, financial services
Common Search & ComparisonAssociate Banker vs Customer Service Representative

The main difference between an Associate Banker and a Customer Service Representative lies in their roles and responsibilities. Associate Bankers typically handle more complex banking products and client consultations, often requiring some financial knowledge. Customer Service Representatives focus on assisting customers with basic inquiries and transactions. Both roles are essential in retail banking, but Associate Bankers usually have more client interaction related to financial services and may require additional certifications.

What jobs make $500,000 a year?

In general, high-paying jobs that can reach or exceed $500,000 annually include specialized roles such as senior corporate executives, investment bankers, anesthesiologists, and certain technology executives. These positions often require advanced education, extensive experience, and sometimes performance-based bonuses or equity compensation.

What are Associate Bankers?

Associate Bankers are entry- to mid-level professionals who assist customers with their banking needs, such as opening accounts, processing transactions, and providing information about financial products. They serve as the frontline staff in banks, helping to resolve client inquiries, promote bank services, and ensure a positive customer experience. Associate Bankers also assist with administrative tasks and may support branch operations to ensure efficiency and compliance with regulations.

What are some common challenges Associate Bankers face during their first year, and how can they overcome them?

During their first year, Associate Bankers often face challenges such as adapting to a fast-paced environment, quickly learning multiple banking products, and building trust with customers. Managing time efficiently while balancing sales goals with providing excellent customer service is also common. Overcoming these challenges often involves seeking guidance from experienced colleagues, proactively participating in training programs, and consistently asking questions to deepen product knowledge. Open communication with your team and a willingness to learn from feedback can significantly ease the transition into this role.

What are the key skills and qualifications needed to thrive as an Associate Banker, and why are they important?

To thrive as an Associate Banker, you need a solid understanding of banking products, financial regulations, and customer service principles, often supported by a relevant degree or previous banking experience. Familiarity with banking software systems, customer relationship management (CRM) tools, and sometimes certifications like NMLS are typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help Associate Bankers build trust and efficiently resolve client needs. These skills are crucial for delivering excellent service, ensuring compliance, and supporting the bank's reputation and growth.

What do you do as an associate banker?

An associate banker assists customers with banking transactions, provides information about bank products and services, and helps with account management. They often work in branch environments, handling tasks such as opening accounts, processing deposits and withdrawals, and supporting sales goals. Strong communication skills and knowledge of banking software are important for this role.

Do I need a degree to be an associate banker?

An associate banker typically does not require a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills include customer service, cash handling, and basic financial knowledge, and some positions may offer on-the-job training or certification programs.
What are the most commonly searched types of Banker jobs in Springfield, MA? The most popular types of Banker jobs in Springfield, MA are:
What are popular job titles related to Associate Banker jobs in Springfield, MA? For Associate Banker jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Associate Banker jobs in Springfield, MA look for? The top searched job categories for Associate Banker jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Associate Banker jobs? Cities near Springfield, MA with the most Associate Banker job openings:
Associate Banker jobs near you
Infographic showing various Associate Banker job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, 4% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $140,707 per year, or $67.6 per hour.
Relationship Banker- West Hartford, CT (Bishops Corner Branch)

Relationship Banker- West Hartford, CT (Bishops Corner Branch)

M&T Bank

Hartford, CT • On-site

$22.61 - $37.67/hr

Full-time

Posted 19 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

67th of 141 rated banks

Job description

Overview:
Identifies customers' needs through the bank's retail sales process to provide proactive basic sales solutions through customer outreach for basic customer needs and/or refer complex customer needs to the appropriate team member/partner. Specializes in our branch customer experience through lobby management, servicing and sales interactions for retail and business customers.
Primary Responsibilities:
  • Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre-call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)).
  • Complete basic research on customer profiles in order to assess potential ways to add value to clients banking relationship and transition to needs to based discussion on financial goals
  • Identify financial needs of customers and present all appropriate product and service options by working cooperatively with appropriate internal business partners.
  • Proactively reach out to clients to via e-mail or phone to follow up and educate on value added products/services to address needs of clients
  • Onboard new customers through customer outreach (regardless of available channel, and individual who opened account)
  • Establish trust with existing clients through proactive outreach regularly
  • Schedule preset appointments for the following week and hold appointments each week
  • Adequately prepares for scheduled appointment before customer meeting (prepare for sales interactions with pre-call plan)
  • Perform customer servicing interactions.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
  • Responsible for meeting and maintaining registration requirements under the Federal SAFE Act

Scope of Responsibilities:
The position is the focal point in the branch for sales, service and/or referral opportunities in support of overall branch goals and activity requirements.
The position is key driver of customer flow in the branch to support these activities.
The position services existing customers and grows the business through identifying sales opportunities with customers.
The position must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions to assist the branch in managing preventable losses and reduce fraudulent activity.
Education and Experience Required:
High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center, customer service and/or telesales experience
OR
A high school diploma or equivalent (GED) and a minimum of 1 year proven proactive sales experience.
Strong verbal communication and interpersonal skills
Proven ability to demonstrate exceptional customer service
Well-organized individual with time management and prioritization skills
Demonstrated financial services product knowledge
Ability to communicate with tact and diplomacy with internal and external customers
Proficient with internet user-level technology
Education and Experience Preferred:
Associates degree
Notary public license
Bilingual based on branch needs
Physical Requirements:
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heave objects weighing 5 lbs. to 30lbs
Ability to read fine print
Ability to interact with customers in an open face-to-face work environment
Ability to use fax, telephone system, copier and other communication tools
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
West Hartford, Connecticut, United States of America

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