Relationship Banker
$16.75 - $22/hr
Monday - Friday * 9:00AM to 5:00PM SUMMARY The Relationship Banker is a trusted advisor who engages ... Support a high-performing culture by coaching associates on sales, referrals, products and services ...
$16.75 - $22/hr
Monday - Friday * 9:00AM to 5:00PM SUMMARY The Relationship Banker is a trusted advisor who engages ... Support a high-performing culture by coaching associates on sales, referrals, products and services ...
$16.75 - $22/hr
Monday - Friday * 9:00AM to 5:00PM SUMMARY The Relationship Banker is a trusted advisor who engages ... Support a high-performing culture by coaching associates on sales, referrals, products and services ...
$17.50 - $21.75/hr
The associate must be enthusiastic about developing and maintain relationships with customers in order to achieve banking and individual sales goals, loan goals and objectives. Encourage clients to ...
$17.50 - $21.75/hr
The associate must be enthusiastic about developing and maintain relationships with customers in order to achieve banking and individual sales goals, loan goals and objectives. Encourage clients to ...
$17.50 - $21.75/hr
The associate must be enthusiastic about developing and maintain relationships with customers in order to achieve banking and individual sales goals, loan goals and objectives. Encourage clients to ...
$17.50 - $21.75/hr
The associate must be enthusiastic about developing and maintain relationships with customers in order to achieve banking and individual sales goals, loan goals and objectives. Encourage clients to ...
Durham, NC · On-site
$16.25 - $20.50/hr
Operational efficiency * Assist banking center associates with all aspects of daily operations as needed, including audit controls. * Assist banking center management with "on the job training" of ...
Durham, NC · On-site
$16.25 - $20.50/hr
Operational efficiency * Assist banking center associates with all aspects of daily operations as needed, including audit controls. * Assist banking center management with "on the job training" of ...
Durham, NC · On-site
$16.75 - $22/hr
Monday - Friday * 9:00AM to 5:00PM SUMMARY The Relationship Banker is a trusted advisor who engages ... Support a high-performing culture by coaching associates on sales, referrals, products and services ...
Durham, NC · On-site
$16.75 - $22/hr
Monday - Friday * 9:00AM to 5:00PM SUMMARY The Relationship Banker is a trusted advisor who engages ... Support a high-performing culture by coaching associates on sales, referrals, products and services ...
Travel outside of the affiliate will be required for various classroom training sessions. #LI-JS1 Personal Banker Associate I At Fifth Third, we understand the importance of recognizing our employees ...
Travel outside of the affiliate will be required for various classroom training sessions. #LI-JS1 Personal Banker Associate I At Fifth Third, we understand the importance of recognizing our employees ...
Durham, NC · On-site
Travel outside of the affiliate will be required for various classroom training sessions. #LI-JS1 Personal Banker Associate I At Fifth Third, we understand the importance of recognizing our employees ...
Durham, NC · On-site
Travel outside of the affiliate will be required for various classroom training sessions. #LI-JS1 Personal Banker Associate I At Fifth Third, we understand the importance of recognizing our employees ...
Durham, NC · On-site
$18 - $23.50/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Durham, NC · On-site
$18 - $23.50/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Durham, NC · On-site
$18 - $23.50/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Durham, NC · On-site
$18 - $23.50/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Raleigh, NC · On-site
$18 - $23.50/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Raleigh, NC · On-site
$18 - $23.50/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Smithfield, NC · On-site
$15.50 - $19.50/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Smithfield, NC · On-site
$15.50 - $19.50/hr
OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree. • Previous instore banking experience is preferred, but not ...
Raleigh, NC · On-site
$19.81 - $29.70/hr
High school diploma or equivalent required, associate's degree preferred * Minimum of 1 year experience in banking or financial services preferred * Minimum of 1 year developing customer ...
Raleigh, NC · On-site
$19.81 - $29.70/hr
High school diploma or equivalent required, associate's degree preferred * Minimum of 1 year experience in banking or financial services preferred * Minimum of 1 year developing customer ...
$17.50 - $21.75/hr
High school diploma or equivalent required, associate's degree preferred * Minimum of 1 year experience in banking or financial services preferred * Minimum of 1 year developing customer ...
$17.50 - $21.75/hr
High school diploma or equivalent required, associate's degree preferred * Minimum of 1 year experience in banking or financial services preferred * Minimum of 1 year developing customer ...
Carrboro, NC · On-site
$15.75 - $20.75/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Carrboro, NC · On-site
$15.75 - $20.75/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Durham, NC · On-site
$18 - $23.50/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Durham, NC · On-site
$18 - $23.50/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Durham, NC · On-site
$18 - $23.50/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Durham, NC · On-site
$18 - $23.50/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Carrboro, NC · On-site
$15.75 - $20.75/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Carrboro, NC · On-site
$15.75 - $20.75/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...
Travel outside of the affiliate will be required for various classroom training sessions. #LI-JS1 Retail Personal Banker Associate I At Fifth Third, we understand the importance of recognizing our ...
Travel outside of the affiliate will be required for various classroom training sessions. #LI-JS1 Retail Personal Banker Associate I At Fifth Third, we understand the importance of recognizing our ...
Travel outside of the affiliate will be required for various classroom training sessions. #LI-DH2 Retail Personal Banker Associate I At Fifth Third, we understand the importance of recognizing our ...
Travel outside of the affiliate will be required for various classroom training sessions. #LI-DH2 Retail Personal Banker Associate I At Fifth Third, we understand the importance of recognizing our ...
Travel outside of the affiliate will be required for various classroom training sessions. #LI-DH2 Retail Personal Banker Associate II At Fifth Third, we understand the importance of recognizing our ...
Travel outside of the affiliate will be required for various classroom training sessions. #LI-DH2 Retail Personal Banker Associate II At Fifth Third, we understand the importance of recognizing our ...
$43.2K is the 25th percentile. Wages below this are outliers.
$26.2K - $51.3K
37% of jobs
$51.3K - $76.3K
6% of jobs
$76.3K - $101.4K
4% of jobs
The median wage is $117.1K / yr.
$101.4K - $126.5K
4% of jobs
$126.5K - $151.5K
9% of jobs
$151.5K - $176.6K
6% of jobs
$194.7K is the 75th percentile. Wages above this are outliers.
$176.6K - $201.6K
11% of jobs
$201.6K - $226.7K
7% of jobs
$226.7K - $251.7K
6% of jobs
$251.7K - $276.8K
4% of jobs
$276.8K - $301.8K
4% of jobs
$26.2K
$137.3K
$301.8K
| Aspect | Associate Banker | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer finance-related certifications | High school diploma or equivalent; customer service experience preferred |
| Work Environment | Bank branches, working directly with clients on banking products | Call centers, bank branches, or retail locations assisting customers with inquiries |
| Employer & Industry Usage | Financial institutions, retail banking | Banking, retail banking, financial services |
| Common Search & Comparison | Associate Banker vs Customer Service Representative |
The main difference between an Associate Banker and a Customer Service Representative lies in their roles and responsibilities. Associate Bankers typically handle more complex banking products and client consultations, often requiring some financial knowledge. Customer Service Representatives focus on assisting customers with basic inquiries and transactions. Both roles are essential in retail banking, but Associate Bankers usually have more client interaction related to financial services and may require additional certifications.

$16.75 - $22/hr
Full-time
Medical, Dental, Vision, Retirement
Posted 21 days ago
8.3
Based on 30 frontline employees who took The Breakroom Quiz
34th of 141 rated banks
Location: Onsite at the location listed in the job posting.
Hours:
SUMMARY
The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals. This role performs the most complex assignments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Sales and Business Development
• Proactive Sales Engagement: Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank.
• Growth Focus: Actively identify and fulfill client deposit and borrowing needs, guiding clients through deposit and loan options, opening deposit accounts, and taking loan applications.
• Client-Centric Financial Advice: Through a consultative approach, provide personalized financial advice that aligns with clients’ short-and-long term goals. Utilize a deep understanding of the bank’s products and services while sharing comprehensive, tailored advice that enhance client satisfaction and loyalty.
• Referrals: Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking.
• Proactive Client Outreach: Conduct regular calls to clients and prospects to offer tailored financial solutions.
• Sales Leadership: Support a high-performing culture by coaching associates on sales, referrals, products and services as needed.
Client experience
• Responsible for supporting the teller line to keep the customer wait time to a minimum (performs processing of financial transactions as needed).
• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
Compliance and risk management
• Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.
Operational efficiency
• Assist in conducting meetings to promote sales, product knowledge and customer service. Assist Banking Center Manager with training personnel.
• Assist banking center management with “on the job training” of new associates.
• Assist with dual control vault responsibilities and audit controls.
• Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
• Perform all other job related duties as assigned.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.
• High school diploma or general education degree (GED)
• 5+ years of experience
COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office Suite, Salesforce
CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)
None required.
NMLS Language
As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.
DeGarmo Behavioral Assessment Requirement
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
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Finance and insurance and commercial banking
5,001 - 10,000 Employees
Memphis, TN, US