Assisted Living Community Operations Manager Jobs

At The Addison of Clermont, a Sonida Senior Living community, we believe great leadership creates great living. We're seeking a purpose-driven Executive Director to lead our team in Clermont, FL. The Addison of Clermont is an Assisted Living and Memory Care serving approximately 59 residents.

As Executive Director, you'll own the overall success of the community — from resident experience and team leadership to financial performance and regulatory compliance. This is an exciting opportunity for a strategic, hands-on leader who wants full ownership of a community's success.

If you're a purpose-driven leader who thrives on creating meaningful experiences for residents, families, and team members, we'd love to hear from you. We offer a comprehensive benefits package including competitive salary and a quarterly performance-based incentive — apply today and find your joy.

• The opportunity to lead a community and see the direct impact of your leadership every day
• Competitive salary plus a quarterly performance-based incentive
• A collaborative regional and corporate support structure invested in your success
• Career growth within a values-driven senior living organization
• A culture grounded in Sonida CARES — Communication, Accountability, Responsiveness, Empathy, and Service. It's not a poster on the wall; it's how we treat each other, our residents, and their families every day.

• Lead all aspects of community operations, ensuring quality, service, occupancy, and financial goals are met
• Recruit, coach, and develop a high-performing community leadership team
• Ensure full regulatory compliance and adherence to company standards across all departments
• Set the tone for a culture of accountability, hospitality, and excellence

• Ensure implementation of policies and procedures related to resident care, including timely, accurate assessments and service planning
• Oversee resident services, including coordination of independently contracted ancillary health care providers as requested by residents and families
• Support resident self-governance through the Resident Council and maintain communication with residents' designated agents
• Manage the community with a target of high customer satisfaction — promptly investigate complaints, report findings and recommendations, and ensure resolution
• Ensure compliance with all resident care regulations, including HIPAA, state regulations, and OSHA
• Maintain a professional demeanor with residents, families, referral sources, and the general public as a representative of the community and company

• Partner with the Director of Sales and sales team to develop and execute plans that meet occupancy targets
• Build and maintain a favorable public image through community involvement and external marketing efforts
• Monitor progress against sales/marketing goals and adjust plans as needed
• Train or support training on sales tours as needed

• Manage income and expenses against annual budget projections
• Maintain and review financial records per company policy
• Participate in annual budget development
• Ensure timely, consistent collection of resident invoices and accounts receivable
• Maintain familiarity with Medicaid waiver or other government payor program terms, where applicable

Required

• 3-5+ years of Executive Director or senior leadership experience in senior living, healthcare, or hospitality
• State-required Administrator license/certification (where applicable), or ability to obtain
• Proven track record of achieving occupancy, financial, and quality outcomes
• Strong leadership, communication, and organizational skills

Preferred

• Bachelor's degree in business, healthcare administration, or related field
• Multi-department operational leadership experience
• Experience managing P&L for a senior living community

• Medical, dental, and vision insurance
• 401(k) with employer match opportunities
• Paid time off and Holiday Pay
• Company-funded HRA and Flexible Spending Accounts (FSA)
• Free 24/7 telemedicine services
• Company-paid life insurance
• Short-term and long-term disability coverage options
• Employee Assistance Program (EAP)
• Paid Team Member and Resident referral programs
• Cutting-edge technology that supports your work and enhances resident care:
  • SafelyYou — AI video technology that detects and helps prevent falls
  • Advanced EHR Technologies — automated care assessments that eliminate busy work so you can focus on care
  • Sage — improves call light response time and the quality of service and care