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Assistant Service Advisor Jobs in Raleigh, NC (NOW HIRING)

gpec

Field Service Manager III

Garner, NC · On-site

Manages the daily production effort for the field service operations with Technicians, Service Advisors and Managers. This position assist in communications of repair activities and progress to the ...

gpec

Field Service Manager III

Garner, NC · On-site

Manages the daily production effort for the field service operations with Technicians, Service Advisors and Managers. This position assist in communications of repair activities and progress to the ...

gpec

Field Service Manager III

Garner, NC · On-site

Manages the daily production effort for the field service operations with Technicians, Service Advisors and Managers. This position assist in communications of repair activities and progress to the ...

gpec

Field Service Manager III

Garner, NC · On-site

Manages the daily production effort for the field service operations with Technicians, Service Advisors and Managers. This position assist in communications of repair activities and progress to the ...

gpec

Field Service Manager III

Garner, NC · On-site

Manages the daily production effort for the field service operations with Technicians, Service Advisors and Managers. This position assist in communications of repair activities and progress to the ...

gpec

Field Service Manager III

Garner, NC · On-site

Manages the daily production effort for the field service operations with Technicians, Service Advisors and Managers. This position assist in communications of repair activities and progress to the ...

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All JobsService Advisor JobsAssistant Service Advisor JobsAssistant Service Advisor Jobs in Raleigh, NC

Assistant Service Advisor information

See Raleigh, NC salary details

$7

$16

$24

How much do assistant service advisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for assistant service advisor in Raleigh, NC is $16.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Assistant Service Advisor vs Service Advisor?

AspectAssistant Service AdvisorService Advisor
CredentialsHigh school diploma, some automotive knowledge, customer service skillsHigh school diploma, automotive knowledge, certifications may be preferred
Work EnvironmentAssists Service Advisors in customer communication and administrative tasksInteracts directly with customers, oversees vehicle repairs, manages service process
Employer & Industry UsageAuto repair shops, dealerships, service centersAuto dealerships, repair shops, service centers

The Assistant Service Advisor supports the Service Advisor by handling customer inquiries and administrative duties, while the Service Advisor manages customer relationships, explains repairs, and oversees the service process. Both roles require automotive knowledge and customer service skills, but the Service Advisor has more responsibility and direct customer interaction.

Is an assistant service advisor a good entry level job?

An assistant service advisor is often considered a suitable entry-level position in the automotive service industry, providing exposure to customer service, vehicle maintenance, and repair processes. It typically requires good communication skills and a willingness to learn, with opportunities for advancement to senior roles or service management. The role can serve as a stepping stone for those interested in automotive or service-related careers.

What does an assistant service advisor make?

An assistant service advisor typically earns between $30,000 and $45,000 annually, depending on experience, location, and the employer. They support senior service advisors by communicating with customers, scheduling repairs, and helping with administrative tasks in automotive service departments.

What are the most commonly searched types of Service Advisor jobs in Raleigh, NC?

The most popular types of Service Advisor jobs in Raleigh, NC are:

What are popular job titles related to Assistant Service Advisor jobs in Raleigh, NC?

For Assistant Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Assistant Service Advisor jobs in Raleigh, NC look for?

The top searched job categories for Assistant Service Advisor jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Assistant Service Advisor jobs?

Cities near Raleigh, NC with the most Assistant Service Advisor job openings:

Assistant Service Advisor jobs near you
Infographic showing various Assistant Service Advisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 90% In-person, 8% Hybrid, and 2% Remote job distribution, with an average salary of $34,241 per year, or $16.5 per hour.

Field Service Advisor

Pros Mechanics

Raleigh, NC • On-site

$26 - $36/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago

Job description

Are you a customer-focused service professional with experience in the Electric Power Generation (EPG) or heavy equipment industry. We are seeking an experienced Field Service Advisor to serve as the primary liaison between customers, field technicians, and internal departments, ensuring exceptional service delivery for generator and power systems. This is an excellent opportunity for someone with strong technical knowledge of diesel-powered generators, industrial engines, and power generation equipment who thrives in a fast-paced, customer-facing environment.

Responsibilities: Serve as the primary point of contact for customers requiring field service support for power generation equipment. Coordinate and schedule Field Service Technicians based on customer priorities, technician availability, and geographic location. Open, manage, and close work orders while ensuring accurate documentation and billing.

Communicate repair recommendations, estimates, and timelines with customers. Monitor the progress of repairs and provide proactive status updates throughout the service process. Coordinate emergency breakdown calls and prioritize critical customer needs.

Review technician service reports for accuracy and completeness. Assist with warranty claims, service agreements, and preventive maintenance programs. Collaborate with Parts, Service, and Sales departments to ensure efficient job completion.

Promote additional service opportunities, maintenance agreements, and equipment upgrades when appropriate. Maintain a high level of customer satisfaction through professional communication and timely follow-up. Requirements: 3+ years of experience as a Service Advisor, Service Coordinator, Field Service Coordinator, or Service Dispatcher within: Electric Power Generation (EPG) Heavy Equipment Construction Equipment Diesel Engines Industrial Equipment Strong understanding of diesel engines, generators, transfer switches, and power generation systems.

Excellent customer service and communication skills. Experience coordinating field technicians and managing service schedules. Ability to prioritize multiple service requests in a fast-paced environment.

Strong computer skills with experience using service management software. Experience preparing estimates, quotations, and repair orders. Knowledge of warranty administration is considered an asset.

Valid driver's license Compensation: Competitive hourly wage: $26 - $36/hr Comprehensive benefits package including: Health Dental Vision Life Insurance STD & LTD 401 PTO & Paid Holidays Paid OEM Training Supportive team environment Shift: Days 7:00am - 5:00pm Monday to Friday Apply Today. If you're an experienced Field Service Advisor looking for a new opportunity in the Raleigh area, we would like to hear from you. Send your resume to: orlando@prosmechanics.com For more information, contact Orlando at: 206-316-9885 | 647-513-9399 visit our website at www.prosmechanics.com for a full listing of available positions

Reference: Field Service Advisor - Raleigh, NC

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