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Sr Insurance Product Analyst

Austin, TX · On-site

Develop and implement robust data-driven action plans to continually improve performance. * Assist ... Competitive analysis / SERFF ninja. What You'll Bring: * Experienced : You've been a high achiever ...

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Sr Insurance Product Analyst

Overland Park, KS · On-site

Develop and implement robust data-driven action plans to continually improve performance. * Assist ... Competitive analysis / SERFF ninja. What You'll Bring: * Experienced : You've been a high achiever ...

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Sr Insurance Product Analyst

Overland Park, KS · On-site

Develop and implement robust data-driven action plans to continually improve performance. * Assist ... Competitive analysis / SERFF ninja. What You'll Bring: * Experienced : You've been a high achiever ...

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What is the difference between Assistant Serff vs Assistant Clerk?

AspectAssistant SerffAssistant Clerk
Required CredentialsHigh school diploma, sometimes certification in records managementHigh school diploma, often with administrative or clerical training
Work EnvironmentGovernment offices, courtrooms, legal settingsGovernment agencies, administrative offices, public service
Employer & Industry UsageCourts, legal institutions, government departmentsMunicipal offices, government agencies, public administration
Common Search & ComparisonOften compared for administrative support roles in governmentCompared with Assistant Serff for clerical and administrative duties

The Assistant Serff and Assistant Clerk roles both support government and legal functions, but the Assistant Serff typically handles records management and legal documentation in court settings, while the Assistant Clerk focuses on administrative tasks within government offices. Both roles require similar educational backgrounds and are essential in public administration, but their specific duties and work environments differ slightly.

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Infographic showing various Assistant Serff job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 95% Full Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Regulatory Enablement Lead (SERFF and AI Solutions)

Naic

Kansas City, KS • On-site, Remote

$80K - $90K/yr

Full-time

Posted 3 days ago

Job description

Job Description:

The Information Technology (ITG) division of the National Association of Insurance Commissioners (NAIC) has an exciting opportunity for a Regulatory Enablement Lead (SERFF and AI Solutions). The Regulatory Enablement Lead is responsible for onboarding, enablement, and sustained adoption of CLARA (Compliance Language Assistant for Regulatory Analysis) and other regulator-facing AI solutions. This role bridges product, technology, and regulatory users to support effective adoption and expansion of regulatory tools. This is a full-time remote position. Residency within a 100-mile radius of the office Kansas City, MOis required.

Responsibilities Include

  • Serve as the primary external point of contact for regulatory organizations interested in CLARA, leading outreach, onboarding, and enablement activities.
  • Coordinate training, documentation, and guidance to support effective and consistent use of CLARA.
  • Coordinate daytoday responses to user questions, workflow challenges, and enablement needs.
  • Collect, synthesize, and communicate user feedback to inform ongoing product and technical improvements.
  • Track adoption, usage patterns, and onboarding progress to support datainformed decisionmaking.
  • Develop and maintain enablement materials, playbooks, and best practices for CLARA.
  • Identify and champion additional use cases for regulatory enablement tools and processes.

Management Responsibilities

This position does not have direct reports.

Minimum Education and/or Experience Required

  • Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and relevant experience.
  • Relevant certifications (e.g., product management, change management, project management, insurance, AI/machine learning) are a plus

Preferred Experience

  • Interest or experience in applied AI, regulatory technology, or modernizing regulatory workflows
  • Experience related to insurance rate and form filings
  • Experience using the SERFF system as either an industry filer or a regulatory reviewer
  • Ability to work independently while collaborating closely with crossfunctional teams
  • Experience building trust and credibility with external partners or customers
  • Strong ability to work across product, technical, and regulatory stakeholders to support adoption of complex platforms
  • Excellent communication skills, with the ability to explain technical or AIenabled concepts to nontechnical audiences
  • Proven organizational and coordination skills, including managing multiple onboarding or enablement efforts simultaneously
  • Ability to learn and effectively use NAIC platforms and regulator-facing tools, including SERFF and CLARA
  • Comfort working with web-based applications, collaboration tools, and virtual training or support platforms
  • Knowledge of or experience with large language models (LLMs), generative AI, and related emerging technologies, including the ability to understand practical business and regulatory use cases
  • Experience or capability working as part of a software development team, preferably in Agile environments and collaborating with product, engineering, and cross-functional delivery teams

Systems & Technology Requirements

Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and SharePoint

Travel

This position requires periodic travel to NAIC member meetings, state visits, and other related events, with an estimated 6-10 trips annually. Must be able and willing to travel to locations throughout the United States and with such frequency as necessary to meet the needs of this position and the Association.

Compensation

$80,000- $90,000, commensurate with education and experience.

Sponsorship

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Interested in learning more about the amazing benefits the NAIC offers? Visit our Benefits page for more information.

The NAIC is proud to be an Equal Opportunity Employer

Applicants for all positions are considered without regard to age, race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin or ancestry, marital status, pregnancy, genetic information, military or veteran status, disability, or any other basis protected by applicable law.

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