Assistant Pool Manager Jobs in Utah (NOW HIRING)

Location Overview
Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landscape. A serene sanctuary, Amangiri's 34 modernist suites, Aman Spa and mesa-embracing pool echo the tranquillity of the canyons. Camp Sarika, with its 10 tented pavilions, answers the region's call to adventure. An unrivalled base for exhilarating expeditions and fireside connection, the camp has its own restaurant, lounge and spa suites.

Role

The Assistant Food & Beverage Manager supports the seamless daily operations of all food and beverage outlets at Amangiri. This hands-on leader ensures the highest level of guest service while maintaining operational excellence, team engagement, and adherence to Aman standards. Working closely with the Director of Food & Beverage, the Assistant Manager drives quality, efficiency, and consistency across all dining experiences, from restaurant and in-suite service to pool and spa dining.

KEY RESPONSIBILITIES

Operational Excellence

• Support the management of all aspects of food and beverage operations, including order taking, service delivery, and guest satisfaction across all dining venues.
• Ensure smooth coordination between service and culinary teams to guarantee timely and accurate order delivery.
• Maintain exceptional service standards through consistent supervision, training, and performance feedback.
• Handle guest inquiries, feedback, and special requests promptly and professionally.
• Support daily pre-shift meetings to ensure alignment on service goals and guest preferences.
• Coordinate the execution and delivery of guest amenities and special occasions across departments, maintaining meticulous records in line with brand standards.

Team Leadership & Development

• Train, mentor, and supervise F&B team members to ensure consistent adherence to policies, procedures, and service expectations.
• Conduct regular performance evaluations and assist in scheduling, payroll, and team development initiatives.
• Foster a positive and collaborative work environment that encourages accountability and engagement.

Quality & Compliance

• Collaborate with the Food & Beverage Manager to develop strategies that enhance service quality, guest satisfaction, and operational efficiency.
• Monitor compliance with Department of Health (DOH) requirements and company safety standards.
• Maintain accurate inventory levels, minimizing waste and spoilage through effective ordering and stock control.
• Support initiatives to innovate and elevate the food and beverage experience in alignment with industry trends and guest expectations.

Administration

• Assist with ordering, procurement, and vendor coordination as required.
• Prepare and maintain operational reports and documentation as directed by management.
• Ensure adherence to Aman's grooming, appearance, and conduct standards at all times.

REQUIRED EXPERIENCE & QUALIFICATIONS

• Minimum of 2-3 years of experience in a supervisory or assistant management role within a luxury food and beverage environment.
• Strong operational knowledge of food service, beverage management, and guest engagement.
• Proficiency with Micros, SevenRooms, and Opera systems highly preferred.
• Exceptional interpersonal and communication skills with the ability to build rapport across departments.
• Excellent organizational and multitasking abilities with strong attention to detail.
• Ability to work under pressure while maintaining composure and professionalism.
• Flexible schedule including availability for evenings, weekends, and holidays.
• TIPS and ServSafe certifications required (or ability to obtain upon hire).
• Ability to lift, push, and carry up to 45 lbs; prolonged standing and walking required.
• Comfortable working indoors and outdoors in a variety of climates.
• Sensitivity to cultural nuances and commitment to Aman's philosophy of genuine, intuitive service.
• Multi-lingual abilities a plus.

Benefits
At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home.

• Aman Global Complimentary Night Program.
• Access and discount on Food & Beverage Outlets at Amangiri.
• Aman Retail and Spa Treatment discount.
• Uniform provided.
• One meal is provided per shift.
• 401k plan available after 1 year of service with partial match.
• Free Vision, Dental and Life Insurance.
• Amangiri pays 90% of your medical health plan and 100% of your vision and dental benefits.
• Paid time off.

If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.