Assistant Operations Manager Jobs in Portland, OR

Ground Up PDX is a small-batch nut butter company that employs women overcoming adversity to provide them with job skills and training to get back on their feet. We produce peanut-free, honey-sweetened nut butters in flavors such as Cinnamon Snickerdoodle and Coconut Cardamom. Our products are sold in New Seasons, Whole Foods, Fred Meyer, and other PNW retailers.

About the position:
The Assistant Operations Manager (AOM) is a leader who creates a community and will be responsible for supervising the day-to-day operations of the Ground Up Production Kitchen and Warehouse. Each Assistant Operations Manager directly supervises either the Production Kitchen or the Warehouse/Fulfillment. 

The Production Kitchen AOM is responsible for managing production staff, supervising the manufacture and packaging of nut butter, and procuring ingredients.

The Warehouse/Fulfillment AOM is responsible for managing warehouse and fulfillment staff, supervising customer order and shipments, and procuring shipping and warehouse supplies.

Type of Position: Non-Exempt, Full-time

Wage Range: $20-24/hr 

Benefits: Paid Holidays, PTO Accrual, Healthcare Reimbursement 

Schedule: Varied shifts during Ground Up operating hours. Typically weekdays between the hours of 7:00 am and 5:30 pm. (Most of the year, with the exception of September through December, Ground Up runs a four day work week)

Responsibilities
Leadership

• Supervise a team of two to fifteen employees
• Support the production, fulfillment, and operations teams to ensure output & quality control goals are met 
• Act as Manager on Duty and lead production and fulfillment teams
• Model efficiency and adherence to GMP and Food Safety requirements
• Cultivate positive team culture and promote an environment in which employees are engaged, empowered, and committed to the success of the company 
• Coach, guide, train and give meaningful feedback to all staff through on-the-job training and regular job readiness evaluations
• Set long-term and short-term goals and motivate staff to achieve them
• Meet production goals communicated by leadership through staff motivation and encouragement.
• Manage staff performance using corrective action, development planning, and evaluations
• Plan and lead team meetings and huddles 

• Take reasonable direction from supervisors

• All other duties as assigned    

Production

• Lead staff in the production and packaging of nut butter which includes but is not limited to mixing batches according to provided recipes, labeling containers and boxes, tightening lids, tampering jars, and boxing and moving product and ingredients in and out of the warehouse.
• Operate and maintain production equipment such as industrial mixers, filler machines, label machines, and industrial dishwasher
• Maintain or exceed quality and safety standards for all Ground Up products
• Procure well priced ingredients for production accurately and in a timely manner
• Support production planning including accurate data collection, forecasting, and operational strategy
• All other duties as assigned  

Safety & Good Manufacturing Practices

• Maintain high standards of quality and sanitation in line with regulatory agencies 
• Attend trainings on sanitation and protocol to stay up to date with current requirements and regulations 
• Understand and facilitate a safe work culture, ensuring compliance with all company safety/environmental and housekeeping policies 
• Ensure sanitation practices and record keeping are maintained to complaint food safety regulatory requirements
• Abide by OSHA regulations and help encourage a safety culture

Shipping & Receiving 

• Track and manage incoming deliveries through inventory management system using effective logging and organization
• Ensure all BOLs are accurate and accounted for wholesale orders
• Manage Forklift including weekly maintenance and propane tank refilling  
• Maintain warehouse calendar daily
• Communicate  status changes of orders to leadership team
• Procurement of corrugated and shipping supplies
• Support Freight and Wholesale when needed and provide forklift support
• Implement process improvement initiatives
• All other duties as assigned  

Administrative Tasks

• Supply ordering through Amazon, Uline, and other vendors. 
• Performing tasks in DEAR including but not limited to:  Accounts Receivable and Payable, Inventory, Assemblies, and Purchase Orders
• Employee HR management through Gusto with timecard reconciliation, PTO, and scheduling.
• Staff evaluation writing and delivery
• Cost reduction research in the areas of supplies, utilities, and shipping 
• Ensure that all customer orders are filled in a timely and accurate manner
• Order printing and packing support as needed 
• Provide excellent service to customers in person, via email, and over the phone

Preferred Skills & Qualifications

• Effective communication in both oral and written form 
• Supervisory Experience 
• Trauma informed management experience
• Demonstrated knowledge of and skill to safely and effectively operate standard food service and warehouse equipment 
• Attention to detail 
• Food Handler's Certificate
• Forklift certification 
• Flexible and adaptable to fast paced, changing environments
• Must demonstrate problem-solving in a solutions based approach
• Able to make decisions and prioritize tasks accordingly
• Must have the capability to multi-task ongoing projects and day-to-day responsibilities 
• Proficient in Google Docs, Sheets, Powerpoint, and all other computer programs and platforms assigned
• Must be able to lift 25 lbs & able to stand on feet for extended periods with or without reasonable accommodation.

Application deadline: March 27, 2023

All your information will be kept confidential according to EEO guidelines.