Charleston, WV · On-site
$26.92 - $41.39/hr
Zayo's communications infrastructure solutions include dark fiber, private data networks ... Collaborate directly with vendor technical support teams (Cisco, Juniper, Nokia/ALU, Ciena/Cyan ...
Charleston, WV · On-site
$26.92 - $41.39/hr
Zayo's communications infrastructure solutions include dark fiber, private data networks ... Collaborate directly with vendor technical support teams (Cisco, Juniper, Nokia/ALU, Ciena/Cyan ...
Phoenix, AZ · Remote
$35 - $42/hr
Monitor network performance and assist with identifying opportunities for improvement What You ... Nokia NRS I certification or other entry-level networking certifications (CCNA, JNCIA, etc.
New
Phoenix, AZ · Remote
$35 - $42/hr
Monitor network performance and assist with identifying opportunities for improvement What You ... Nokia NRS I certification or other entry-level networking certifications (CCNA, JNCIA, etc.
New
Ashburn, VA · On-site
$26.92 - $41.39/hr
Zayo's communications infrastructure solutions include dark fiber, private data networks ... Collaborate directly with vendor technical support teams (Cisco, Juniper, Nokia/ALU, Ciena/Cyan ...
Ashburn, VA · On-site
$26.92 - $41.39/hr
Zayo's communications infrastructure solutions include dark fiber, private data networks ... Collaborate directly with vendor technical support teams (Cisco, Juniper, Nokia/ALU, Ciena/Cyan ...
Rosemead, CA · On-site
The ideal candidate will have hands-on experience supporting OT/utility telecom networks, SCADA ... Document network architecture, configurations, and change management records. * Assist in ...
Quick apply
Rosemead, CA · On-site
The ideal candidate will have hands-on experience supporting OT/utility telecom networks, SCADA ... Document network architecture, configurations, and change management records. * Assist in ...
... Assist in the design, configuration, and deployment of private 5G networks to meet enterprise ... e.g., Nokia, Ericsson, or Huawei). Technical Skills: Strong understanding of 5G network ...
Quick apply
... Assist in the design, configuration, and deployment of private 5G networks to meet enterprise ... e.g., Nokia, Ericsson, or Huawei). Technical Skills: Strong understanding of 5G network ...
Overland Park, KS · On-site
... assist in resolving network event outages * Experience analyzing wireless networks, related ... Knowledge of ALU, Ericsson, Nokia and Samsung wireless network structure * Knowledge of Unix ...
Overland Park, KS · On-site
... assist in resolving network event outages * Experience analyzing wireless networks, related ... Knowledge of ALU, Ericsson, Nokia and Samsung wireless network structure * Knowledge of Unix ...
Columbia, MD · On-site
Interface with Construction Managers to facilitate project implementation. * Assist in ... Nortel/Nokia GSM/TDMA/CDMA/UMTS Wireless Network Optimization Certification a plus EDUCATION AND/OR ...
Columbia, MD · On-site
Interface with Construction Managers to facilitate project implementation. * Assist in ... Nortel/Nokia GSM/TDMA/CDMA/UMTS Wireless Network Optimization Certification a plus EDUCATION AND/OR ...
Huntsville, AL · On-site +1
... FTTx) networks we support for rural Internet Service Provider partners. This role can be fully ... Vendor-specific certifications such as CALIX Access Solutions, Nokia. * Strong planning ...
New
Huntsville, AL · On-site +1
... FTTx) networks we support for rural Internet Service Provider partners. This role can be fully ... Vendor-specific certifications such as CALIX Access Solutions, Nokia. * Strong planning ...
New
Lubbock, TX · On-site +1
... FTTx) networks we support for rural Internet Service Provider partners. This role can be fully ... Vendor-specific certifications such as CALIX Access Solutions, Nokia. * Strong planning ...
New
Lubbock, TX · On-site +1
... FTTx) networks we support for rural Internet Service Provider partners. This role can be fully ... Vendor-specific certifications such as CALIX Access Solutions, Nokia. * Strong planning ...
New
Madison, MS · On-site +1
... FTTx) networks we support for rural Internet Service Provider partners. This role can be fully ... Vendor-specific certifications such as CALIX Access Solutions, Nokia. * Strong planning ...
New
Madison, MS · On-site +1
... FTTx) networks we support for rural Internet Service Provider partners. This role can be fully ... Vendor-specific certifications such as CALIX Access Solutions, Nokia. * Strong planning ...
New
Saint Louis, MO · Hybrid
$32 - $42/hr
... Nokia, Scada, Windows servers. Responsible for monitoring, alerting, and triage on core ... Support port authentication (802.1x), Wi-Fi networks, and Intelligrid fiber monitoring. Assist with ...
Saint Louis, MO · Hybrid
$32 - $42/hr
... Nokia, Scada, Windows servers. Responsible for monitoring, alerting, and triage on core ... Support port authentication (802.1x), Wi-Fi networks, and Intelligrid fiber monitoring. Assist with ...
La Mirada, CA · On-site
$173K - $192K/yr
... networks (100G+) * Familiarity with the configuration, operation, and evaluation of major vendors, such as Cisco, Juniper, Arista, and Nokia * Demonstrated ability to guide others: mentor engineers ...
Quick apply
La Mirada, CA · On-site
$173K - $192K/yr
... networks (100G+) * Familiarity with the configuration, operation, and evaluation of major vendors, such as Cisco, Juniper, Arista, and Nokia * Demonstrated ability to guide others: mentor engineers ...
Newington, NH · On-site
... networks are performing as designed and are properly maintained. The position will also assist in a ... Experience with Nokia PSI-M and PSI-8L nodes is a plus. * Experience with Cisco NCS1004 nodes is a ...
Newington, NH · On-site
... networks are performing as designed and are properly maintained. The position will also assist in a ... Experience with Nokia PSI-M and PSI-8L nodes is a plus. * Experience with Cisco NCS1004 nodes is a ...
Anchorage, AK · On-site
$52.52 - $63.02/hr
Assist in design, testing, and installation of new telecom equipment as assigned.Analyze and ... networks at generation plants, substations, and communications sites exclusive of the work ...
Quick apply
Anchorage, AK · On-site
$52.52 - $63.02/hr
Assist in design, testing, and installation of new telecom equipment as assigned.Analyze and ... networks at generation plants, substations, and communications sites exclusive of the work ...
Newington, NH · On-site
... networks are performing as designed and are properly maintained. The position will also assist in a ... Experience with Nokia PSI-M and PSI-8L nodes is a plus. * Experience with Cisco NCS1004 nodes is a ...
Newington, NH · On-site
... networks are performing as designed and are properly maintained. The position will also assist in a ... Experience with Nokia PSI-M and PSI-8L nodes is a plus. * Experience with Cisco NCS1004 nodes is a ...
... networks are performing as designed and are properly maintained. The position will also assist in a ... Experience with Nokia PSI-M and PSI-8L nodes is a plus. * Experience with Cisco NCS1004 nodes is a ...
... networks are performing as designed and are properly maintained. The position will also assist in a ... Experience with Nokia PSI-M and PSI-8L nodes is a plus. * Experience with Cisco NCS1004 nodes is a ...
Bedminster, NJ · On-site
$60 - $65/hr
Being a part of the National Network Build Team, you will assist with and perform implementation ... networks for Intelligent Edge including but not limited to: SAP ENSE Fabric, Access ENSE fabric ...
Bedminster, NJ · On-site
$60 - $65/hr
Being a part of the National Network Build Team, you will assist with and perform implementation ... networks for Intelligent Edge including but not limited to: SAP ENSE Fabric, Access ENSE fabric ...
Annapolis, MD · On-site
$77K - $176K/yr
... * Assist in the integration and testing of 5G networks with existing LTE/4G infrastructures ... Experience with network equipment from vendors such as Cisco, Ericsson, Nokia, or Huawei
Annapolis, MD · On-site
$77K - $176K/yr
... * Assist in the integration and testing of 5G networks with existing LTE/4G infrastructures ... Experience with network equipment from vendors such as Cisco, Ericsson, Nokia, or Huawei
La Mirada, CA · On-site
$144K - $166K/yr
... multiple networks, including CalREN, Pacific Wave, and the Western Regional Network under the ... Serve as a technical resource and mentor for engineers across the team * Assist with technical ...
Quick apply
La Mirada, CA · On-site
$144K - $166K/yr
... multiple networks, including CalREN, Pacific Wave, and the Western Regional Network under the ... Serve as a technical resource and mentor for engineers across the team * Assist with technical ...
Annapolis Junction, MD · Hybrid
$77K - $176K/yr
... * Assist in the integration and testing of 5G networks with existing LTE/4G infrastructures ... Experience with network equipment from vendors such as Cisco, Ericsson, Nokia, or Huawei
Annapolis Junction, MD · Hybrid
$77K - $176K/yr
... * Assist in the integration and testing of 5G networks with existing LTE/4G infrastructures ... Experience with network equipment from vendors such as Cisco, Ericsson, Nokia, or Huawei
| Aspect | Assistant Nokia Networks | Network Technician |
|---|---|---|
| Required Credentials | Associate degree or equivalent, certifications like Nokia Certified Network Associate (NCNA) | High school diploma or equivalent, certifications like Cisco CCNA or Nokia certifications |
| Work Environment | Office settings, field support for Nokia network equipment | Fieldwork, installation, maintenance, and troubleshooting of network hardware |
| Employer & Industry Usage | Telecommunications companies, Nokia service providers | Telecom providers, network service companies |
The Assistant Nokia Networks typically supports network operations through administrative and technical assistance, often working under supervision. In contrast, a Network Technician performs hands-on installation, maintenance, and troubleshooting of network hardware. Both roles require technical certifications and are integral to telecom infrastructure, but the Network Technician role involves more direct technical tasks.
Cities with the most Assistant Nokia Networks job openings:
The most popular types of Nokia Networks jobs are:
States with the most job openings for Assistant Nokia Networks jobs include:
The top searched job categories for Assistant Nokia Networks jobs are:
$26.92 - $41.39/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 13 days ago
8.0
Based on 14 frontline employees who took The Breakroom Quiz
26th of 99 rated telecommunications companies
Company Description
Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.
Position Overview
Zayo isseekinga highly skilled IPTAC Engineering Technician to serve as the highest level of technical escalation within the Network Control Center (NCC). This senior technical role requires deepexpertiseacross Layer 1, Layer 2, and Layer 3 carrier networking technologies and the ability to resolve complex IP and Ethernet service issues delivered over Zayo's fiber network.
The IPTAC Engineering Technician will lead major incident troubleshooting, engage directly with vendor TAC teams andhigh levelcustomer contacts, support NCC technicians, and contribute to network documentation, performance management, and technology improvements.
Note: This role primarily works themid to eveningswing shift (10x4 swing shift and 12pm-12am hours) andparticipatesin weekend on-call rotations approximately once every two months.
Key Responsibilities
Technical Escalation
Serve as the top-tier technical escalation point for NCC technicians.
Troubleshoot complex IP and Ethernet network issues across STP, REP, VLANs, ERP (G.8031/2), MPLS L2/L3, DIA, VPLS, IPVPN, ISIS, BGP, OSPF, and DDoS-related services.
Collaborate directly with vendor technical support teams (Cisco, Juniper, Nokia/ALU, Ciena/Cyan,Accedian, Arbor).
Support escalated customer communications during critical incidents.
Network Fault Management
Perform advanced fault isolation across IP, Ethernet, and fiber transport networks.
Lead the restoration process for widespread outages and severe service-impacting events.
Identifyhardware, software, and configuration trends to proactively reduce service issues.
Troubleshoot fiber/L1 issues, including wavelength performance, optical power levels, and OTDR testing.
Project Management
Manage and complete special projects such as network audits, configuration updates, software upgrades, and tool development.
Create andmaintainproject plans, schedules, and progress reporting.
Assist Engineering and Operations teams with testing new configurations and technologies.
Technical Training & Knowledge Sharing
Cross-trainNCC technicians on advanced troubleshooting techniques and network technologies.
Develop training materials, troubleshooting guides, and operational documentation.
Deliver structured training sessions to expand team capabilities.
Network Documentation
Create andmaintainVisio-based network diagrams, topology maps, and configuration records.
Ensure documentation accuracy to support troubleshooting, planning, and compliance needs.
Network Performance Management
Maintain and enhance network monitoring systems used for alarming, graphing, logging, and configuration backup.
Participate in performance analysis andidentifyopportunities to improve network stability.
Vendor Management
Review vendor PCNs (Product Change Notices), assess impact, and provide recommendations for implementation.
Track vendor issues through resolution and provide regular updates on open cases.
Make technology lifecycle recommendationsregardingsoftware upgrades, replacements, and deprecations.
Additional Duties
Support other operational needs and special projects as directed by leadership.
Qualifications
5-8 years of experience in advanced technical support roles working with IP and Ethernet networks delivered over fiber.
Strong knowledge of Layer 2 and Layer 3 carrier networking technologies, including:
STP, REP, VLANs, ERP (G.8031/2), MPLS L2/L3, DIA, VPLS, IPVPN, ISIS, BGP, OSPF, DDoS mitigation.
Practical experience with fiber diagnostics, including wavelengths, optical levels, and OTDR testing.
Bachelor's Degree in Engineering, IT, Telecommunications, or related discipline; equivalent experience acceptable.
Excellent communication skills, both written and verbal.
Strong customer service orientation and the ability to work under pressure.
Proficiencywith Microsoft Word, Excel, and Visio.
Preferred professional certifications: Cisco, Juniper, Nokia, Ciena,Accedian.
Estimated base pay range for this role is $26.92 - $41.39 USD / hour
*Shift Differential Pay Available:Eligible non-exempt, U.S.-basedroles receiveadditionalpay for evening and overnight hours, based on role and shift assignment,in accordance withcompany policy.
#LI-EC1
The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan.
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Benefits, Rewards & Wellness
Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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