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Assistant Nasa Ames information

What does an assistant at NASA Ames do?

An Assistant at NASA Ames typically provides administrative and operational support to scientists, engineers, and other staff at the Ames Research Center. Their duties may include scheduling meetings, preparing documents, managing correspondence, and assisting with project coordination. This role helps ensure the smooth functioning of daily activities and contributes to the success of various research and development projects at the center. Assistants may also handle data entry, maintain records, and support events or outreach efforts.

What are some typical projects or tasks an assistant at NASA Ames might be involved with on a daily basis?

As an Assistant at NASA Ames, you can expect to support a variety of administrative and operational tasks, such as coordinating meetings, managing schedules, preparing reports, and handling communications for your team. You may also assist with logistical arrangements for research projects, help organize events or conferences, and process documentation required for ongoing scientific initiatives. Collaboration with scientists, engineers, and other administrative staff is common, making strong organizational and interpersonal skills essential for success in this role.

What are the key skills and qualifications needed to thrive as an assistant at NASA Ames, and why are they important?

To thrive as an Assistant at NASA Ames, you need strong organizational abilities, attention to detail, and at least a high school diploma or equivalent, though higher education may be preferred. Familiarity with office software such as Microsoft Office Suite, scheduling systems, and possibly government documentation tools is important. Excellent communication, discretion, and problem-solving skills help an assistant excel in supporting scientific and administrative teams. These skills ensure efficient office operations, effective information management, and seamless support for NASA's research and development missions.

What is the difference between Assistant Nasa Ames vs Research Technician Nasa Ames?

AspectAssistant Nasa AmesResearch Technician Nasa Ames
Required CredentialsAssociate's or Bachelor's degree in engineering, science, or related fieldBachelor's degree in science or engineering, often with specialized technical training
Work EnvironmentSupport roles in laboratories, offices, and research facilities at NASA AmesHands-on technical work in labs, testing facilities, and field environments at NASA Ames
Employer & Industry UsageCommonly employed in NASA research projects, supporting scientists and engineersTypically involved in experimental setup, data collection, and equipment maintenance at NASA Ames

The main difference between Assistant Nasa Ames and Research Technician Nasa Ames lies in their roles and responsibilities. Assistants generally provide administrative or support functions, while Research Technicians perform technical, hands-on tasks in research settings. Both roles require relevant educational backgrounds, but Research Technicians usually have more technical training and direct involvement in experiments and equipment handling.

How to get an entry-level job at NASA?

To secure an entry-level position at NASA, applicants should have a relevant bachelor's degree in science, technology, engineering, or mathematics, and demonstrate strong technical skills. Internships, co-op programs, and relevant research experience can improve chances, along with a solid understanding of NASA's mission and the ability to work in a team environment.
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Infographic showing various Assistant Nasa Ames job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Senior Project Support / Federal Travel Help Desk Specialist - NASA AMES

asrcfh

Mountain View, CA • Remote

Per diem

Re-posted 4 days ago

Job description

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration and project management services for real-time, mission-critical defense systems. We are seeking a Senior Project Support/Senior Federal Travel Help Desk Specialist to provide expert level support to a NASA contract in Mountain View, California (NASA AMES Research Center).  

Job Description: 

The Senior Federal Travel Help Desk Specialist serves as a subject matter expert (SME) supporting NASA travel programs by providing comprehensive travel assistance to government and contractor personnel throughout the entire travel lifecycle.  

This position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. 

Work Reporting Location: This position will begin as fully remote. Candidates must be located within a reasonable commuting distance of a NASA center, as the role is expected to transition to primarily in-office work based on program needs. 

Responsibilities:  

  • Travel Policy & Regulatory Guidance on NASA policy directives, NASA Procedural Requirements, and federal travel regulations. 

  • Help Desk Operations 

  • Travel Authorization Support for travelers, including but not limited to per diem eligibility, travel documentation & justification, lodging, and transportation. 

  • Travel Voucher Support to ensure compliance with federal regulations, allowable and non-allowable expenses, and guidance on returned travel vouchers. 

  • Travel Systems Support with ConcurGov (CGE) and Go.gov 

  • Process Improvement to assist with job aid development, FAQs, training materials, and developing standard operating procedures (SOPs). 

  • Communicating travel policy updates.  

  • Customer Service Excellence. 

  • Additional duties as assigned.  

Requirements: 

  • Individual must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job. Some travel may be required. 

  • Comprehensive knowledge of Federal Travel Regulation (FTR). 

  • Experience with supporting NASA travel operations, NASA travel management systems and financial processes, coordinating international scientific or programmatic travel. 

  • Familiarity with Government Travel Charge Card (GTCC) and NASA Center travel office operations. 

  • Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms. 

Desired:  

  • Certifications in Certified Government Travel Professional (CGTP), Global Travel Professional (GTP) 

Education and Experience: 

Education - Bachelor's degree: Equivalent combination of education and federal travel experience may be substituted. 

Experience- 

  • Four or more years of progressively responsible experience supporting federal government travel programs. 

  • Extensive experience interpreting and applying the Federal Travel Regulation (FTR). 

  • Demonstrated experience supporting federal travel help desk operations. 

  • Experience resolving complex travel authorization and voucher issues. 

  • Experience supporting high-volume federal customer service environments. 

Apply