Assistant Mediator Jobs in Colorado (NOW HIRING)

About Us 

Sloat, Nicholson & Hoover, P.C. is a personal injury firm located in downtown Boulder. As a boutique law firm, we focus our full attention on every case rather than be a volume-based practice. That means our clients receive the personal attention their case deserves. We are looking for an immediate opening for a legal receptionist/administrative assistant. 

Position Summary 

Sloat, Nicholson & Hoover, P.C. is seeking a highly organized and detail-oriented Legal Assistant – Lien Management to support our personal injury practice. 

This position plays a critical role in the successful resolution of personal injury cases by identifying, tracking, managing, and maintaining accurate lien information throughout the life of each case. The Legal Assistant works closely with attorneys, paralegals, and the Office Manager to ensure lien information is accurate for claim valuation, settlement negotiations, and preparation of settlement disbursements. 

In addition to lien management, this position provides general legal and administrative support to the firm's attorneys and staff. 

This is an in-office position requiring daily collaboration with attorneys, paralegals, the Office Manager, and other staff members. All time worked must be entered by client file. Administrative work not associated with a client file should be entered as General Office. 

Primary Responsibilities 

Lien Management 

The primary responsibility of this position is managing all lien-related matters for active personal injury cases. 

Responsibilities include: 

Lien Identification & Administration 

• Send Notices of Representation to health insurers, governmental entities, medical providers, finance companies, subrogation companies, and other lienholders.  

• Identify all potential liens associated with a client's claim.  

• Request and obtain lien balances, itemized statements, payoff information, and satisfaction letters.  

• Follow up with lienholders when responses are not timely received.  

• Prepare and maintain written lien summaries for each client file.  
• Update lien summaries whenever information changes and provide updated copies to the Office Manager. 
• Maintain accurate lien information in the firm’s case management system  

• Maintaining complete electronic records within the firm’s case management system and the firm's shared drive 

• Review incoming mail, email, and faxes for lien-related correspondence.  

• Communicate with insurance companies, recovery agents, medical providers, finance companies, and governmental agencies.  

• Conduct monthly reviews of all active files to ensure lien balances remain current.  

• Track attorney and paralegal lien negotiations.  
• Document all updates in the firm’s case management system and litigation notes. 
• Answering and directing telephone calls while providing excellent customer service to clients, visitors, vendors, and other contacts.  

• Drafting routine correspondence, legal forms, and other case-related documents.  

• Scheduling appointments, mediations, depositions, client conferences, and other meetings.  

• Opening, organizing, and maintaining paper and electronic client files, including saving emails, medical records, bills, pleadings, correspondence, and other documents in the firm's case management system.  

• Requesting, organizing, and reviewing medical records and billing statements.  

• Assisting with the preparation of demand packages, mediations, and trial materials, including exhibits and binders.  

• Preparing and processing outgoing mail, certified mail, overnight deliveries, and electronic correspondence.  

• Performing general administrative duties, including scanning, copying, filing, shredding, and maintaining accurate case notes and time entries.  

• Communicating professionally with clients, insurance adjusters, medical providers, opposing counsel, and other third parties.  

• Maintaining an organized, professional office environment and performing occasional office errands as needed. 

Qualifications 

Preferred qualifications include: 

• Prior experience as a Legal Assistant, Administrative Assistant, Medical Records Specialist, or similar law office support role.  

• Personal injury experience is preferred but not required.  

• Strong organizational and time management skills.  

• Exceptional attention to detail.  

• Excellent written and verbal communication skills.  

• Ability to prioritize multiple projects while meeting deadlines.  

• Professional telephone and client service skills.  

• Proficiency with Microsoft Office (Word, Outlook, Excel) and Adobe Acrobat.  

• Experience with Filevine or other legal case management software is a plus.  

• Ability to work independently while collaborating effectively with a team.  

• A positive attitude, professionalism, and commitment to outstanding client service.  

Compensation & Benefits 

We offer a competitive compensation and benefits package, including: 

• Hourly, $21.50-$26.00 

• Paid Time Off (PTO)  

• Company-paid health insurance  

• 401(k) with employer matching  

• Paid holidays  

• Discretionary performance bonuses  

• Opportunities for professional growth and development