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Assistant French Editor Jobs (NOW HIRING)

World Bank

E T Consultant

Washington, DC · On-site

Working knowledge of Spanish and/or French is highly desirable. Preference will be given to ... Write and publish social media posts and assist with daily management of GEF's social media ...

QXO

Manager, Communications

Herndon, VA

... to and assist the Director of Internal Communications with day-to-day department activities ... Exceptional written and verbal communication skills, including editing and proofing for clarity and ...

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How much do assistant french editor jobs pay per year?

As of Aug 17, 2026, the average yearly pay for assistant french editor in the United States is $51,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $59,000.00 per year, depending on experience, location, and employer.

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Assistant French Editor jobs near you

Technical Support Specialist II

Iproa, Inc.

Houston, TX • On-site

Full-time

Posted 19 days ago

Job description

Purpose of the Job
The Technical Support Specialist II will provide superior technical support to clients, allowing them to effectively use the video surveillance software and hardware products. Resolve clients' software, network and data problems including installing and implementing software; importing, editing, and cleaning up databases; install, upgrade, configure, troubleshoot, and repair servers, routers, firewalls, switches, PCs and other peripheral devices.
Key Accountabilities
  1. Perform technical support by taking incoming calls, making outbound calls to customers and answering technical questions via email
  2. Thoroughly document step-by-step troubleshooting steps in Helpdesk Tickets after each call or email
  3. Accept and work technical support calls escalated from Level 1 Technical Support Representatives
  4. Provide internal technical support assistance through Microsoft Teams chat program
  5. Collaborate with other technical support members verbally and provide information to others by utilizing knowledge base articles
  6. Create, edit and submit internal knowledge base pieces to assist other team members in the future
  7. Reproduce and resolve customer issues with software and or hardware

Why You Would Love This Job
This job offers the ability to work in a very supportive and collaborative team environment. We are a strong believer in diversity and i-PRO is proud to be a qualified member of GPTW (Great Place To Work). i-PRO has a great benefit package and lots of room for growth and career advancement.
Key Figures
  • The daily average number of calls/tickets per day should be at a minimum between 8 and 15.
  • Create, edit and submit a minimum of 3 internal knowledge-based pieces per month to assist other team members in the future.
  • The Technical Support Specialist II is expected to achieve a satisfaction score of 90% or higher, based on customer feedback collected after issue resolution.

Qualifications
Education & Experiences
  • Bachelor's degree in a related field or equivalent years of experience.
  • 2-3 years of high-level technical support experience supporting enterprise level applications in a Windows environment

Competencies, Skills, & Knowledge
  • Provide excellent troubleshooting skills with world class customer service attitude
  • Ability to independently recognize and escalate difficult technical/business issues within Sales, Technical Support and Development organizations
  • Handle 10 supervised escalations without assistance
  • Advanced understanding of Windows Server 2012-2019, Windows 7/8/10, IIS, SQL Server and Active Directory
  • Advanced understanding of Dell hardware, SAN/NAS and other new technologies
  • Well-organized with the ability to multi-task and work with minimal supervision
  • 4+ hours of Customer Service training (including handling difficult conversations or situations)
  • History of positive feedback from customers, partners, colleagues and/or other stakeholders, no reports of poor service quality

Physical Requirements if needed:
Ability to sit or stand for extended amount of time
Language
  • English
  • Bilingual is a plus (i.e. Spanish, French, etc.)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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