Assistant Foh Manager Jobs (NOW HIRING)

Customer Focus | Building strong customer relationships and delivering customer-centric solutions.

Gathers guest satisfaction input on behalf of the team and takes action on findings

Holds Team members accountable for meeting and exceeding guest expectations

Addresses gaps in the team's ability to meet emerging guest needs

Aligns daily operations and team behaviors to create outstanding guest experiences

Builds Effective Teams | Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Communicates clear goals, roles, and expectations to all team members

Coaches others on how to deliver best-in-class hospitality

Ensures the team has the right skills and leverages individual strengths

Rewards team efforts and creates a strong sense of team spirit

Drives Results | Consistently achieving results, even under tough circumstances.

Pushes the team to achieve results and maintains focus during high-volume periods

Fosters a sense of urgency for reaching goals and meeting shift objectives

Leverages business metrics to drive performance and maximize profitability

Maintains operational standards even when circumstances are challenging

Communicates Effectively | Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Adjusts communication style and content to suit guests, team members, and leadership

Encourages open, candid communication within the team

Listens actively to guests and team members and responds with clarity

Breaks down communication barriers to keep the operation running smoothly

• 2+ years of restaurant, hotel, or entertainment venue management experience as an Assistant General Manager or General Manager
• High school diploma or equivalent
• Ability to obtain required licenses and certifications for your location
• Must be 21 years of age or older as required by state or local law

Let us be real; this is not your typical desk job! Here is what you will need to do to thrive in this role:

• Ability to lift, carry, and move items up to 50 pounds on an occasional basis, including bending, stooping, and carrying
• Ability to remain on your feet and in motion for extended periods throughout the shift, including standing, walking, and navigating stairs
• Ability to perform a variety of physical tasks consistently throughout the workday in a fast-paced, high-energy venue environment
• Ability to work in varying outdoor weather conditions for extended periods of time, including heat, cold, and inclement weather
• Ability to communicate clearly and effectively in a venue environment that may include moderate to high levels of background noise
• Ability to remain in a stationary position for periods of time while performing desk-based tasks, including working at a computer and reviewing documents

BENEFITS

Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.

ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.