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Assistant Edge Computing Jobs (NOW HIRING)

Acumera

Senior Technical Account Manager

Austin, TX · On-site

Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed ... assist as a technical resource. Requirements & Attributes Core Business & Customer Acumen

Acumera

Technical Account Manager

Austin, TX · On-site

Strategic Account Management Who We Are Scale Computing is a global leader in edge computing ... * Assist customers in achieving desired business outcomes through product adoption and best ...

Acumera

Technical Account Manager

Indianapolis, IN · On-site

Strategic Account Management Who We Are Scale Computing is a global leader in edge computing ... * Assist customers in achieving desired business outcomes through product adoption and best ...

MemryX

Executive Assistant

Ann Arbor, MI · On-site

Passionate about advancing AI and edge computing. * Adaptable: Energized by the fast pace and ... About The Role MemryX is looking for an Administrative / Executive Assistant to provide high-level ...

Lynx Software Technologies

Compliance Manager

$125K - $150K/yr

Our secure edge computing solutions enable innovation and operational excellence in the world ... assist with governmental contracting. The Compliance Manager will be responsible for managing Lynx ...

MemryX

Executive Assistant

Ann Arbor, MI · On-site

Passionate about advancing AI and edge computing. * Adaptable: Energized by the fast pace and ... About The Role MemryX is looking for an Administrative / Executive Assistant to provide high-level ...

Anno.ai

OR · On-site

We actively monitor for synthetic profiles, proxy networks, and AI interview assistants; any ... Deploy and validate software on edge computing devices under lab environments and during field ...

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Assistant Edge Computing information

What are the key skills and qualifications needed to thrive as an Assistant Edge Computing Specialist, and why are they important?

To thrive as an Assistant Edge Computing Specialist, a solid understanding of computer networks, distributed systems, and programming languages such as Python or C++ is essential, often supported by a degree in computer science or a related field. Familiarity with edge computing platforms (like AWS IoT Greengrass or Azure IoT Edge), virtualization technologies, and relevant certifications such as CompTIA Network+ or AWS Certified Cloud Practitioner is highly beneficial. Strong problem-solving, analytical thinking, and effective communication skills help individuals stand out in collaborating with cross-functional teams and addressing real-time challenges. These skills are crucial for efficiently managing decentralized computing environments and ensuring reliable, low-latency data processing at the edge.

What are some common challenges faced by Assistant Edge Computing professionals, and how can they be addressed?

Assistant Edge Computing professionals often encounter challenges such as managing the deployment of distributed edge devices, ensuring consistent network connectivity, and maintaining data security across various endpoints. To address these, it's important to develop strong troubleshooting skills, stay updated on the latest cybersecurity protocols, and collaborate closely with IT and network teams. Regular training and clear communication within cross-functional teams can also help in resolving technical issues quickly and effectively.

What is the difference between Assistant Edge Computing vs Network Technician?

AspectAssistant Edge ComputingNetwork Technician
Required CredentialsAssociate degree or certifications in computing or networkingAssociate degree or certifications in networking or IT support
Work EnvironmentData centers, edge locations, cloud environmentsOffice settings, data centers, client sites
Industry UsageTechnology, IoT, cloud servicesTelecommunications, IT services, networking
Common Search IntentSupporting edge computing infrastructureMaintaining and troubleshooting networks

Assistant Edge Computing focuses on supporting and managing edge computing infrastructure, often involving cloud and IoT environments. Network Technicians primarily troubleshoot and maintain network systems. While both roles require networking knowledge and certifications, Assistant Edge Computing emphasizes cloud and edge environments, making it distinct in scope and application.

What are Assistant Edge Computing roles?

Assistant Edge Computing roles generally focus on supporting the deployment, maintenance, and optimization of edge computing systems. These professionals help manage data processing at the edge of networks, ensuring low latency and efficient use of resources. Their responsibilities may include monitoring edge devices, troubleshooting connectivity or performance issues, and assisting with the integration of edge solutions into existing IT infrastructure. They often collaborate with engineers and IT specialists to ensure seamless data processing and reliable operation of distributed systems.
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Assistant Edge Computing jobs near you
Senior Technical Account Manager

Senior Technical Account Manager

Acumera

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Job description

Job Type
Full-time
Description
Sr. Technical Account Manager
Location: Indianapolis, IN // Austin, TX
Job Type: Full-time, On-site
Department: Strategic Account Management
Who we are:
Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide.
Who we're looking for:
The Sr. Technical Account Manager role is our business and technical leader responsible for serving as a trusted advisor to Scale Computing's largest and most complex enterprise customers. This role combines deep technical expertise across managed security services, hyperconverged infrastructure, and edge computing, with strong executive presence and acumen. The ideal candidate will lead high-touch customer engagement, translate business objectives into technical strategy, and partner cross-functionally to drive customer outcomes, retention, and long-term growth across their assigned distributed, enterprise-scale environments.
This role is assigned to accounts as part of the Strategic Account Management team to foster the relationship between Scale Computing and the customer by providing a successful and interactive deployment, best practices, customer training, an escalation path for support and proactive customer check-ins to ensure that the deployments are running as expected. Additionally, our Technical Account Managers may be assigned proof of concept and pilot projects, large enterprise rollouts, special customer cases, work on services team projects, and generally assist as a technical resource.
Requirements & Attributes
Core Business & Customer Acumen
  • Experienced professional managing complex enterprise customer relationships, supporting retention, adoption, and account growth.
  • Able to act as a trusted technical advisor to IT and infrastructure stakeholders, translating business needs into actionable technical solutions.
  • Solid understanding of financial and operational aspects of customer accounts, including usage trends, renewals, and service consumption.
  • Support account lifecycle activities, including planning, success tracking, and documentation of key customer outcomes.
    Monitor customer health and risk indicators, escalating issues as needed and providing recommendations to drive predictable results.
Technical Depth & Credibility
  • Strong hands-on knowledge of managed networking, hyperconverged infrastructure, hardware, virtualization, storage, Linux, Windows, Linux command line, and related third-party applications
  • with the ability to explain technical tradeoffs and solutions to both technical and non-technical stakeholders.
  • Familiarity with edge computing, distributed systems, and managed services (including firewalls and security) in enterprise or multi-site environments.
  • Engage credibly with customer architects and engineers to implement solutions, troubleshoot issues, and contribute to technical discussions.
Customer Advocacy & Strategy
  • Support high-touch Technical Account Management or Customer Success initiatives for enterprise customers with distributed or complex footprints.
  • Assist in driving customer outcomes through adoption planning, lifecycle management, and proactive risk identification.
  • Provide input to Product, Engineering, and Services teams by sharing customer feedback, usage patterns, and market insights.
Cross-Functional Collaboration
  • Work closely with Sales, Product Management, Engineering, Support, and Services to ensure a seamless customer experience.
  • Communicate effectively with internal and external stakeholders, escalating complex issues appropriately and providing clear recommendations.
  • Adapt to changing priorities and environments while balancing customer needs and internal requirements.
  • Participate in customer-facing communications such as QBRs, roadmap reviews, and adoption discussions.

Requirements
Preferred Qualifications, Education, and Experience
  • 5-7 years of experience in Technical Account Management, Customer Success, or post-sales technical customer-facing support roles.
  • Exposure to enterprise or multi-site customer environments, particularly in retail, hospitality, or distributed operations.
  • CRM/Salesforce proficiency
  • Experience collaborating with Sales on renewals, expansions, and account strategy.
  • Familiarity with hyperconverged infrastructure, managed networking, or edge computing solutions.
  • Bachelor's degree in a technical or business-related field, or equivalent experience.
Perks of Scale Computing
  • Medical, Dental, Vision Insurance
  • 401(k), FSA, HSA
  • Casual dress code, flexible work environment
  • Fully stocked kitchen
  • Vibrant and Inclusive Workplace Atmosphere
  • Paid company holidays and discretionary time-off policy

Scale Computing is a global business with offices around the world, thousands of customers, and countless applications running on our industry-leading platforms. We enjoy this success because we have made a conscious effort to build this company by hiring amazing people. Scale was founded on the belief that transparency and collaboration create a culture of ownership, success, and empowerment; more empowered employees are more productive employees. At Scale, we build empowerment through diversity and our core values of the V.O.I.C.E. of the Customer.
Scale Computing is an equal opportunity employer. The final candidates will be subject to a pre-employment background check.

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