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Assistant Edge Computing Jobs in Orem, UT (NOW HIRING)

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Assistant Edge Computing information

What are the key skills and qualifications needed to thrive as an assistant edge computing specialist?

To thrive as an Assistant Edge Computing Specialist, a solid understanding of computer networks, distributed systems, and programming languages such as Python or C++ is essential, often supported by a degree in computer science or a related field. Familiarity with edge computing platforms (like AWS IoT Greengrass or Azure IoT Edge), virtualization technologies, and relevant certifications such as CompTIA Network+ or AWS Certified Cloud Practitioner is highly beneficial. Strong problem-solving, analytical thinking, and effective communication skills help individuals stand out in collaborating with cross-functional teams and addressing real-time challenges. These skills are crucial for efficiently managing decentralized computing environments and ensuring reliable, low-latency data processing at the edge.

What are some common challenges faced by assistant edge computing professionals, and how can they be addressed?

Assistant Edge Computing professionals often encounter challenges such as managing the deployment of distributed edge devices, ensuring consistent network connectivity, and maintaining data security across various endpoints. To address these, it's important to develop strong troubleshooting skills, stay updated on the latest cybersecurity protocols, and collaborate closely with IT and network teams. Regular training and clear communication within cross-functional teams can also help in resolving technical issues quickly and effectively.

What is the difference between Assistant Edge Computing vs Network Technician?

AspectAssistant Edge ComputingNetwork Technician
Required CredentialsAssociate degree or certifications in computing or networkingAssociate degree or certifications in networking or IT support
Work EnvironmentData centers, edge locations, cloud environmentsOffice settings, data centers, client sites
Industry UsageTechnology, IoT, cloud servicesTelecommunications, IT services, networking
Common Search IntentSupporting edge computing infrastructureMaintaining and troubleshooting networks

Assistant Edge Computing focuses on supporting and managing edge computing infrastructure, often involving cloud and IoT environments. Network Technicians primarily troubleshoot and maintain network systems. While both roles require networking knowledge and certifications, Assistant Edge Computing emphasizes cloud and edge environments, making it distinct in scope and application.

What is an assistant edge computing?

Assistant Edge Computing roles generally focus on supporting the deployment, maintenance, and optimization of edge computing systems. These professionals help manage data processing at the edge of networks, ensuring low latency and efficient use of resources. Their responsibilities may include monitoring edge devices, troubleshooting connectivity or performance issues, and assisting with the integration of edge solutions into existing IT infrastructure. They often collaborate with engineers and IT specialists to ensure seamless data processing and reliable operation of distributed systems.
What are popular job titles related to Assistant Edge Computing jobs in Orem, UT? For Assistant Edge Computing jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching Assistant Edge Computing jobs in Orem, UT look for? The top searched job categories for Assistant Edge Computing jobs in Orem, UT are:
Assistant Edge Computing jobs near you

Technical Escalation Engineer (Third Shift)

VAST Data

Lehi, UT • On-site

Full-time

Posted 12 days ago

Job description

Description
VAST Data is looking for a Technical Escalation Engineer to join our growing team!
This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.
"VAST's data management vision is the future of the market." - Forbes
VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.
Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company's growth and at a pivotal point in computing history.
Summary
As a Technical Escalation Engineer, you will be responsible for monitoring and maintaining the health and performance of our fleet of installed clusters. You will work in a 24/7 network operations center-style environment, ensuring the availability, reliability, and security of services. This role involves real-time monitoring, incident detection, incident management, incident resolution, and clear written and verbal communication with other teams and stakeholders.
The Role
  • Monitor clusters using internal monitoring tools to detect and troubleshoot issues promptly.
  • Respond to alerts and incidents in a timely manner, following standard operating procedures (SOPs) and escalation processes.
  • Perform initial investigation and diagnosis of problems, escalating complex issues to support.
  • Document incidents, including their details, troubleshooting steps, and resolutions in the incident tracking system.
  • Collaborate with other teams, including Support, R&D, Account teams, and customers to ensure effective incident resolution and communication.
  • Conduct routine checks and audits to identify potential problems or vulnerabilities.
  • Assist with the implementation of changes and updates to the infrastructure as directed by team leads.
  • Assist with writing Root Cause Analysis documentation, and delivering to customers within prescribed timelines.
  • Participate in shift-based work schedules, including nights, weekends, and holidays, to provide 24/7 coverage.
  • Maintain up-to-date knowledge of VAST Data Platform technologies via prescribed hands-on training modules.
  • Adhere to security protocols and ensure the confidentiality, integrity, and availability of network and system data.
  • Provide excellent customer service to internal and external stakeholders during incident resolution and communication.

Requirements
  • Proven experience as a NOC Operator or in a similar network monitoring role is preferred.
  • Superior communication skills, both written and verbal, to interact with technical and non-technical stakeholders.
  • Strong understanding of networking concepts, protocols, and technologies (TCP/IP, SNMP, DHCP, DNS, etc.).
  • Ability to work independently and collaboratively in a team-based environment.
  • Excellent problem-solving and analytical skills, with the ability to multitask effectively.
  • Willingness to work in a 24/7 shift-based environment, including nights, weekends, and holidays. Option for Wednesday - Saturday shift, Sunday -Wednesday, or Monday - Friday.
  • Detail-oriented and committed to maintaining accurate documentation.
  • Demonstrated commitment to continuous learning and self-improvement

Apply