Client Support & Credit Review Specialist (Part-Time)
Location: Palmdale, CA
Schedule: Part-Time, 3–4 Days Per Week
Growth Opportunity Available
NOLA CRS / NOLA Debt Solutions is seeking a highly organized, detail-oriented, and customer-focused Client Support & Credit Review Specialist to join our growing team. This position is ideal for someone who enjoys working with people, managing multiple tasks, and providing exceptional client support in a fast-paced environment.
The ideal candidate is a self-starter, fast learner, and strong communicator who takes pride in accuracy, organization, and delivering excellent customer service.
Responsibilities:
- Review and scan client credit reports to identify accounts that may qualify for attorney review
- Provide monthly updates to clients regarding account progress and services
- Answer incoming calls and assist clients professionally and courteously
- Schedule appointments and follow-up calls as needed
- Maintain detailed client notes and update records accurately
- Send emails, text updates, and client communications in a timely manner
- Enter and manage information using Excel spreadsheets and company databases
- Assist with general office and administrative duties
- Ensure all client files and information are organized and up to date
- Support the team with additional tasks as the company grows
Qualifications:
- Must be bilingual: English and Spanish required
- Strong customer service and communication skills
- Excellent attention to detail and note-taking abilities
- Proficient in Microsoft Office programs, including Word, Excel, Outlook, and other office software
- Comfortable working with emails, spreadsheets, and digital files
- Strong multitasking and organizational skills
- Fast learner with the ability to work independently
- Self-motivated and dependable
- Positive attitude and professional demeanor
- Must enjoy working with people and building client relationships
What We Offer:
- Competitive pay based on experience
- SIMPLE IRA / 401(k) retirement plan eligibility
- Part-time schedule (3–4 days per week) w/ growth opportunities to full time.
- A supportive, team-oriented work environment
- Opportunities for advancement and professional growth
- Ongoing training and development
- The opportunity to make a positive impact by helping clients improve their financial future
- If you are highly organized, detail-oriented, bilingual, and passionate about helping people, we would love to hear from you.
At NOLA CRS / NOLA Debt Solutions, we value employees who are dependable, motivated, and committed to delivering exceptional service. As our company continues to grow, we are looking for team members who want to grow with us and build a long-term career.
Company Description
We are a credit repair company assisting clients all over with great credit.