ZipRecruiter

Log In

1

Assistant Citrix Jobs in Alberta (NOW HIRING)

VC3

IT Service Desk Technician, Level 3

Calgary, AB

In addition to this, the Level 3 Technician is accountable to the tier 1 and 2 teams to assist with ... Windows RDS & Citrix * File permissions and file inheritance * SQL Database and permissions

Long View Systems

Cloud Architect

Edmonton, AB

... * Assist with hosting presentations and/or education sessions such as Lunch & Learns * Align with ... Technical Certifications from Citrix, Nutanix, VMWare * ITIL Certified Why Work at Long View:

All JobsCitrix JobsAssistant Citrix JobsAssistant Citrix Jobs in Alberta

Assistant Citrix information

What are Assistant Citrix roles?

Assistant Citrix roles typically involve supporting the administration, maintenance, and troubleshooting of Citrix environments. Individuals in this position assist senior Citrix administrators by helping manage virtual applications and desktops, ensuring smooth user access, and resolving technical issues. They may also help with system monitoring, software updates, and user account management. This job is ideal for those with a foundational understanding of IT systems and a desire to build expertise in Citrix technologies.

What is the difference between Assistant Citrix vs Citrix Support Specialist?

AspectAssistant CitrixCitrix Support Specialist
CertificationsBasic Citrix certifications (e.g., CCA-V)Advanced Citrix certifications (e.g., CCP-V)
Work EnvironmentAssists with daily Citrix environment tasks, often in support teamsProvides technical support and troubleshooting for Citrix environments
Employer & IndustryIT support teams in various industriesIT support and infrastructure teams in enterprise environments

The Assistant Citrix role typically involves supporting and assisting with Citrix environment tasks, often requiring basic certifications. In contrast, a Citrix Support Specialist handles more complex troubleshooting and technical support, often with advanced certifications. Both roles are essential in IT support teams, but the Support Specialist usually has a deeper technical focus and responsibility.

What are some common challenges faced by an Assistant Citrix administrator, and how can they be addressed?

As an Assistant Citrix administrator, you may encounter challenges such as troubleshooting user access issues, managing virtual desktop performance, and staying updated with the latest Citrix updates and patches. These challenges can be addressed by developing strong problem-solving skills, becoming proficient with Citrix management tools, and maintaining good communication with end users and senior IT staff. Regularly documenting procedures and keeping up with industry best practices can also help you effectively manage day-to-day responsibilities and support a stable virtual environment.

What are the key skills and qualifications needed to thrive as an Assistant Citrix Administrator, and why are they important?

To thrive as an Assistant Citrix Administrator, you need a solid understanding of Citrix environments, basic networking, and troubleshooting skills, often backed by relevant IT certifications or coursework. Familiarity with Citrix tools such as Citrix Virtual Apps and Desktops, Citrix Studio, and experience with Windows Server environments are typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help in collaborating with teams and supporting end users. These skills ensure the smooth operation, maintenance, and support of Citrix systems, which are vital for secure and efficient remote access within organizations.
What are popular job titles related to Assistant Citrix jobs in Alberta? For Assistant Citrix jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Assistant Citrix jobs in Alberta look for? The top searched job categories for Assistant Citrix jobs in Alberta are:
What cities in Alberta are hiring for Assistant Citrix jobs? Cities in Alberta with the most Assistant Citrix job openings:
Assistant Citrix jobs near you
IT Service Desk Technician, Level 3

IT Service Desk Technician, Level 3

VC3

Calgary, AB

Full-time

Posted 16 days ago

Job description

Description
Are you a driven IT professional with strong technical skills and a proven track record for maintaining positive client relationships? Do you possess sound judgment with the ability to resolve complex business issues? Do you excel in a fast-paced and dynamic work environment
CompuVision is currently looking for a Service Desk Technician, Level 3. The Service Desk Technician is responsible for providing senior level technical assistance and support to CompuVision internal and external clients related to computer systems, hardware, running diagnostic programs, isolating problems, and determining and implementing solutions. In addition to this, the Level 3 Technician is accountable to the tier 1 and 2 teams to assist with technical escalations that stretch beyond the tier 1 and 2 scope of support.
Culture is an integral part of working at CompuVision. Our company values represent the most important values, the ones we live by:  Passionately Curious We challenge the status quo, seek continual improvement and are constantly learning.
Go Beyond, We show that we care through positively impacting others through our actions, properly communicating expectations and executing them consistently
Own It, We have courage to do what’s right, resolve to take responsibility, and grit to cross the finish line.
Serve as One, Together we are greater than the sum of our individuals, and teamwork is essential to success.
Our Noble Promise - “Developing Growth Minded People” - Is the driving force behind our values and why we do what we do.

Key Responsibilities
Receive & Respond to tier 1 and tier 2 escalations.
  • Install, modify and repair computer hardware & software.
  • Run diagnostic programs to resolve computer problems.
  • Advanced server & network device management.
  • Resolve technical problems with Servers and network devices.
  • Follow-up with clients and technicians to ensure incident and problem resolution.
  • Train and educate CompuVision tier 1 & 2 technicians on technical standards.
Additional Responsibilities:

  • Maintain accurate and up to date documentation during the course of incident resolution, and through the change management process.
  • Maintain accurate and real time up to date timesheets.
  • Facilitate & attend monthly training & team meetings as required.
  • Participate in the on-call rotation (2 weeks every 7-8 weeks).
  • Assist with overflow service requests during peak periods.

Skills Knowledge and Expertise
Education Requirements, Skills, and Knowledge

  • Degree or Diploma in relevant field (nice to have, would accept experience over education)
  • Microsoft MCSE, MCSA, or MCTIP (Current)
  • Demonstrated experience in Cisco, Fortinet, VMWare and
  • Minimum five years relevant IT experience fully supporting and building SMB environments.
  • Demonstrated senior level expertise in
    • Microsoft Office Suite
    • Windows Server
    • O365 / Exchange / Active Sync / smtp
    • Active Directory
    • GPO deployment and maintenance
    • Firewalls and Switches
    • VPNs
    • Anti-Virus and Security Software
    • TCP/IP/DHCP/DNS
    • Hyper-V & VMWare
    • Windows RDS & Citrix
    • File permissions and file inheritance
    • SQL Database and permissions
    • PowerShell scripting
    • Public Key Infrastructure
    • Root cause analysis
Thank you for your interest in CompuVision. We appreciate all applications; however, only those candidates selected for an interview will be contacted.