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Assistant Bilingual Account Representative Jobs (NOW HIRING)

Palm Harbor Homes

Bi-lingual Account Manager

Plano, TX · On-site

$26.44/hr

The Bi-Lingual Account Manager must represent our clients in the most genuine, personable way to drive exceptional customer experience. ESSENTIAL DUTIES & RESPONSIBILITIES * Effectively deliver an ...

briggsequipment

Account Manager - Bilingual

Miami, FL · On-site

How You'll Make a Difference As our Bilingual Account Manager, you'll be the trusted partner ... Stay sharp on industry trends, competitor activity, and product knowledge while representing Briggs ...

StaffMyAgency LLC

Bilingual Account Manager

Knoxville, TN · On-site

$32K - $75K/yr

... a Bilingual (Spanish/English) Account Manager. Insurance experience is not required as we will ... Sales experience (outside sales or inside sales representative, retail sales associate, or ...

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Assistant Bilingual Account Representative information

What is the difference between Assistant Bilingual Account Representative vs Customer Service Representative?

AspectAssistant Bilingual Account RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; bilingual proficiency; basic sales or account management knowledgeHigh school diploma or equivalent; customer service skills; sometimes bilingual
Work EnvironmentOffice setting, interacting with clients and sales teamsCall centers, retail, or office environments assisting customers
Employer & IndustryFinancial, telecommunications, or service industriesRetail, hospitality, or service sectors
Search & Comparison IntentUnderstanding bilingual support in account management rolesGeneral customer support roles

The Assistant Bilingual Account Representative typically handles client accounts with bilingual communication skills, focusing on account management and sales support. In contrast, a Customer Service Representative primarily provides general customer assistance, often in call centers or retail settings. While both roles require strong communication skills and some similar credentials, the account representative role emphasizes client relationships and bilingual proficiency, making it more specialized.

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Assistant Bilingual Account Representative jobs near you
Infographic showing various Assistant Bilingual Account Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Bi-lingual Account Manager

The Cavco Family of Companies

Plano, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

ABOUT THE ROLE
CountryPlace Mortgage, a leading nationwide personal property, mortgage and commercial lender headquartered in Plano, TX, is seeking a Bi-lingual (English/Spanish) Account Manager to help grow our Servicing Department. This in-person role is in our Plano, TX office. The Bi-Lingual Account Manager is responsible for communicating with customers directly to provide account resolution options based on their ability and needs. The Bi-Lingual Account Manager is expected to handle all customer questions, inquiries, and objections with patience, professionalism and ease. The Bi-Lingual Account Manager must represent our clients in the most genuine, personable way to drive exceptional customer experience.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Effectively deliver an exceptional customer experience
  • Able to negotiate acceptable repayment and financial plans
  • Adequately educate clients on available resolution options
  • Able to investigate and resolve financial discrepancies
  • Able to counsel borrowers on effective strategies to meet their obligations
  • Adequately communicate payment status and repayment timelines to borrowers
  • Able to address and resolve questions, complaints, or suggestions
  • Ability to document all activities and communications accurately in systems
  • Effectively adjust work processes to comply with investor guidelines
  • Able to achieve and exceed budget objectives
  • Competent in ability to contact and engage relevant parties via phone calls
  • Display an adequate sense of urgency and ownership in daily tasks
  • Competent professionalism and strong work ethic in all activities
  • Consistently meets and exceeds individual, team and department objectives.
  • Perform other duties and special projects as assigned.

POSITION REQUIREMENTS, CAPABILITIES & SKILLS
  • Effective verbal and written communication skills
  • Ability to identify and resolve problems in a timely manner
  • Effective decision-making, customer service and problem-solving skills
  • Strong organizational and time management skills
  • Ability to work independently
  • Strong attention to detail and accuracy
  • Ability to work effectively in a team environment

MINIMUM QUALIFICATIONS
  • Bachelor's degree required, in Marketing, Finance, Accounting, or Business
  • Working knowledge of Microsoft Office

WE OFFER
  • Competitive Salary
  • Medical/Dental/Vision Insurance
  • Paid Holidays
  • 401K Match
  • Generous PTO
  • FSA/HSA Plans
  • Life /Disability/Accidental Insurance and much more!

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Local candidates only - relocation not available.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Cavco Industries and CountryPlace Mortgage are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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