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Assistant Bilingual Account Representative Jobs (NOW HIRING)

FirstBank

MH Bilingual Account Representative

Knoxville, TN

$14.75 - $18.50/hr

The MH Bilingual Account Representative works in our Specialty Lending Group/Manufactured Housing ... Collaborate with other departments to assist with customer translation needs * Ensure compliance ...

FirstBank

MH Bilingual Account Representative

Knoxville, TN

$14.75 - $18.50/hr

The MH Bilingual Account Representative works in our Specialty Lending Group/Manufactured Housing ... Collaborate with other departments to assist with customer translation needs * Ensure compliance ...

FirstBank

MH Bilingual Account Representative

Knoxville, TN · On-site

$14.75 - $18.50/hr

The MH Bilingual Account Representative works in our Specialty Lending Group/Manufactured Housing ... Collaborate with other departments to assist with customer translation needs * Ensure compliance ...

TQL

Bilingual Account Representative

Chicago, IL · On-site

$45K/yr

The Bilingual Account Representative role at TQL is an opportunity to build a career with a ... Collaborate with the support team to guarantee each shipment is serviced properly* Assist with ...

TQL

Bilingual Account Representative

Charleston, SC

$45K/yr

The Bilingual Account Representative role at TQL is an opportunity to build a career with a ... Collaborate with the support team to guarantee each shipment is serviced properly* Assist with ...

TQL

Bilingual Account Representative

Atlanta, GA

$40K/yr

The Bilingual Account Representative role at TQL is an opportunity to build a career with a ... Collaborate with the support team to guarantee each shipment is serviced properly* Assist with ...

TQL

Bilingual Account Representative

Columbus, OH

$40K/yr

The Bilingual Account Representative role at TQL is an opportunity to build a career with a ... Collaborate with the support team to guarantee each shipment is serviced properly* Assist with ...

TQL

Bilingual Account Representative

Metairie, LA

$45K/yr

The Bilingual Account Representative role at TQL is an opportunity to build a career with a ... Collaborate with the support team to guarantee each shipment is serviced properly* Assist with ...

TQL

Bilingual Account Representative

Pittsburgh, PA

$40K/yr

The Bilingual Account Representative role at TQL is an opportunity to build a career with a ... Collaborate with the support team to guarantee each shipment is serviced properly* Assist with ...

TQL

Bilingual Account Representative

Nashville, TN

$40K/yr

The Bilingual Account Representative role at TQL is an opportunity to build a career with a ... Collaborate with the support team to guarantee each shipment is serviced properly* Assist with ...

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All JobsBilingual Account Representative JobsAssistant Bilingual Account Representative Jobs

Assistant Bilingual Account Representative information

What is the difference between Assistant Bilingual Account Representative vs Customer Service Representative?

AspectAssistant Bilingual Account RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; bilingual proficiency; basic sales or account management knowledgeHigh school diploma or equivalent; customer service skills; sometimes bilingual
Work EnvironmentOffice setting, interacting with clients and sales teamsCall centers, retail, or office environments assisting customers
Employer & IndustryFinancial, telecommunications, or service industriesRetail, hospitality, or service sectors
Search & Comparison IntentUnderstanding bilingual support in account management rolesGeneral customer support roles

The Assistant Bilingual Account Representative typically handles client accounts with bilingual communication skills, focusing on account management and sales support. In contrast, a Customer Service Representative primarily provides general customer assistance, often in call centers or retail settings. While both roles require strong communication skills and some similar credentials, the account representative role emphasizes client relationships and bilingual proficiency, making it more specialized.

What cities are hiring for Assistant Bilingual Account Representative jobs? Cities with the most Assistant Bilingual Account Representative job openings:
What are the most commonly searched types of Bilingual Account Representative jobs? The most popular types of Bilingual Account Representative jobs are:
What states have the most Assistant Bilingual Account Representative jobs? States with the most job openings for Assistant Bilingual Account Representative jobs include:
What job categories do people searching Assistant Bilingual Account Representative jobs look for? The top searched job categories for Assistant Bilingual Account Representative jobs are:
Assistant Bilingual Account Representative jobs near you
Infographic showing various Assistant Bilingual Account Representative job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.
MH Bilingual Account Representative

MH Bilingual Account Representative

FirstBank

Knoxville, TN

$14.75 - $18.50/hr

Full-time

Posted 27 days ago

Job description

Hours:
Monday - Thursday 11:00am - 8:00pm
Friday 8:30pm - 5:30pm
Summary: 
The MH Bilingual Account Representative works in our Specialty Lending Group/Manufactured Housing Servicing Department to deliver prompt, accurate, courteous customer service via phone, fax, mail, or email. The Bilingual Account Rep handles existing customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.  
 
Essential Duties and Responsibilities:
  • Communicate with customers whose accounts are in collections to support payment resolution
  • Provide clear, empathetic, and professional support for billing inquiries and complaints
  • Handle a high volume of inbound and outbound calls (approximately 80–140 daily)
  • Document all customer interactions, including contact details, inquiry type, and resolution
  • De-escalate challenging situations with patience and problem-solving skills
  • Support onboarding and training of new team members
  • Meet monthly performance goals and service benchmarks
  • Collaborate with other departments to assist with customer translation needs
  • Ensure compliance with internal policies and external regulations
  • Perform additional duties as assigned to support team success
 
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education and/or Experience
  • High School Diploma or GED equivalent
  • Previous collections or customer service experience a plus
 
Skills and Abilities
  • Bilingual in Spanish required
  • Strong communication skills–written, verbal, and reading comprehension
  • Proficient in Microsoft Office (Excel, Word, Outlook)
  • Solid mathematical and analytical abilities
  • Accurate typing and data entry skills
  • Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information. 
  • Respectful demeanor toward other associates and managers that promotes a positive and professional work environment.

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