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Assistant Automotive Service Advisor Jobs in Springfield, IL

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Showing results 41-60

Assistant Automotive Service Advisor information

See Springfield, IL salary details

$11

$25

$45

How much do assistant automotive service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for assistant automotive service advisor in Springfield, IL is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.52 per hour, depending on experience, location, and employer.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the most commonly searched types of Automotive Service Advisor jobs in Springfield, IL?

The most popular types of Automotive Service Advisor jobs in Springfield, IL are:

What are popular job titles related to Assistant Automotive Service Advisor jobs in Springfield, IL?

For Assistant Automotive Service Advisor jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Assistant Automotive Service Advisor jobs in Springfield, IL look for?

The top searched job categories for Assistant Automotive Service Advisor jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Assistant Automotive Service Advisor jobs?

Cities near Springfield, IL with the most Assistant Automotive Service Advisor job openings:

Diagnostic Automotive Technician - Sherman, IL

GreatWater 360 Auto Care

Sherman, IL โ€ข On-site

$67K - $133K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Description

Master / Diagnostic Automotive Technician - 1 Stop Auto Shop & Tire Center

  • 1 Stop Auto Shop & Tire Center, a GreatWater Garage
  • Shop Address: 2675 East Andrew Rd. Sherman, IL 62684
  • Shop Hours: 07:30AM-05:30PM, S: 7:30AM-2:00PM
  • Avg. $67,444 - $133,848+ annually depending on productivity


Solve Complex Vehicle Problems in a Shop That Respects Your Skills

We're looking for an experienced A-Level Automotive Diagnostic Technician who enjoys solving complex vehicle issues, delivering high-quality repairs, and taking pride in accurate diagnostics and honest service.


At 1 Stop Auto Shop & Tire Center, a GreatWater garage, we offer the feel of a neighborhood shop with the tools, training, and support of a growing professional network. If you're a skilled technician who values integrity, craftsmanship, and being part of a team that respects your expertise, we'd love to meet you.


What You'll Do:

  • Diagnose and repair advanced electrical and engine performance issues
  • Diagnose fuel, ignition, and drivability systems
  • Diagnose and repair 4WD / AWD drivetrain systems
  • Perform advanced steering, suspension, and brake system repairs
  • Perform advanced HVAC diagnostics and repair
  • Complete Digital Vehicle Inspections (DVI) and provide accurate recommendations
  • Mentor and support less experienced technicians
  • Maintain a clean and professional work environment

As a GreatWater Garage, we believe great technicians deserve a great workplace. You'll have the tools, support, and culture needed to perform at your best.


What you can expect:

  • Modern scan tools and diagnostic equipment
  • Strong service advisor support and consistent workflow
  • Clean, organized shop environment
  • Team-first culture with experienced technicians and supportive leadership
  • Respect for technician expertise with no pressure to sell unnecessary repairs
  • Ongoing training, professional development, and career growth within the GreatWater network
  • A shop that diagnoses root causes instead of throwing parts at problems


Training & Growth Opportunities:

We invest in technicians who want to continue developing their expertise.

Opportunities include:

  • Advanced Electrical Troubleshooting Training
  • Advanced Vehicle Technology Training
  • Hybrid & Electric Vehicle Service Training
  • Network Diagnostics Training
  • Vehicle Reprogramming Training
  • ASE L1 Advanced Engine Performance preparation



Requirements

What We're Looking For:

  • 5+ years Experienced A-Level Diagnostic Technician
  • Required state and local certifications to be able to legally perform the work, including a current valid driver's license and a satisfactory Motor Vehicle Report (MVR)
  • ALL 8 ASE certifications Preferred:
  • o A1 - Engine Repair
  • A2 - Automatic Transmission / Transaxles
  • A3 - Manual Drive Train and Axles
  • A4 - Suspension and Steering
  • A5 - Brakes
  • A6 - Electrical Systems
  • A7 - Heating and AC
  • A8 - Engine Performance
  • Has or is willing to earn ASE certifications and work towards being a Master ASE Technician


Additional Qualities:

  • Strong diagnostic ability
  • Pride in quality workmanship
  • Team-first mindset
  • Willingness to mentor other technicians


Technicians are expected to:

  • Maintain 90%+ labor productivity
  • Serve as technical leaders within the shop


Work Environment & Physical Requirements:

  • Physical Demands:
  • Must be able to get into and out of various vehicles without assistance.
  • Must be able to drive a motor vehicle with passengers.
  • Must be able to lift and carry up to 50lbs without assistance.
  • Ability to view a monitor, and use touch screens, mice, and keyboards.
  • Ability to climb up/down and over/under work platforms and lifts to access vehicles for repair
  • Ability to stand for long periods of time
  • Ability to perform major and fine motor skill movements using body to perform the necessary actions to complete a repair, service, vehicle inspection, or shop cleaning activity.
  • Ability to reach overhead, push, pull, bend over/down, stoop, and other major body movements frequently
  • This job operates in an environment with extensive exposure to an automotive repair shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. This role routinely uses standard office equipment such as computers, phones, photocopiers & scanners.
  • Ability to work flexible hours/days including evenings and if shops are open, weekends; additional time may be required depending on business needs.


Supporting Employees Beyond the Work:

At GreatWater, we believe a rewarding career should come with support that goes beyond the shop floor. From strong health coverage and paid time off to training, career growth, and programs that invest in your future, our benefits are built to help you thrive at work and at home.

(Benefits begin the date of hire, except for 401k which begins on the 90th date of employment.)

  • Front Loaded PTO + 6 paid holidays
  • Paid Parental Leave (1 week)
  • Teammate Discounts on services
  • 401(k) Match: 100% of first 3% + 50% of next 2%
  • Health, Dental & Vision Insurance
  • HSA Match up to $15 per paycheck
  • Company paid Life Insurance & AD&D ($25,000)
  • Employee Assistance Program (24/7, free)
  • Voluntary Benefits: STD, LTD, Accident, Critical Illness, Life
  • Training & Tuition Reimbursement, including ASE test fee reimbursement
  • LEARN to EARN Program: Technician pay growth tied to ASE certifications