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Assistant Automotive Service Advisor Jobs in Springfield, IL

Audit courtesy inspections performed by the General Service Technicians * Assist in inventory ... Automotive training including basic car maintenance and repair or the equivalent combination of ...

Automotive Technician

Springfield, IL · On-site

$17.50 - $26.30/hr

... services. Automotive Technicians participate in routine inspections, contribute to vehicle assessments, and assist in repair procedures. Additionally, Automotive Technicians may interact with ...

... services. Automotive Technicians participate in routine inspections, contribute to vehicle assessments, and assist in repair procedures. Additionally, Automotive Technicians may interact with ...

Automotive Technician

Springfield, IL · On-site

$20.13 - $30.25/hr

... services. Automotive Technicians participate in routine inspections, contribute to vehicle assessments, and assist in repair procedures. Additionally, Automotive Technicians may interact with ...

Showing results 21-40

Assistant Automotive Service Advisor information

See Springfield, IL salary details

$11

$25

$45

How much do assistant automotive service advisor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for assistant automotive service advisor in Springfield, IL is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.52 per hour, depending on experience, location, and employer.

What does an assistant automotive service advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

What are the key skills and qualifications needed to thrive as an assistant automotive service advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What are some common challenges faced by an assistant automotive service advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

Is an assistant automotive service advisor a hard job?

An assistant automotive service advisor role involves customer interaction, understanding vehicle issues, and supporting the service team, which can be demanding due to multitasking and communication requirements. It often requires basic automotive knowledge, good organizational skills, and the ability to work in a fast-paced environment, but the difficulty varies based on experience and workplace expectations.

What are the most commonly searched types of Automotive Service Advisor jobs in Springfield, IL?

The most popular types of Automotive Service Advisor jobs in Springfield, IL are:

What are popular job titles related to Assistant Automotive Service Advisor jobs in Springfield, IL?

For Assistant Automotive Service Advisor jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Assistant Automotive Service Advisor jobs in Springfield, IL look for?

The top searched job categories for Assistant Automotive Service Advisor jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Assistant Automotive Service Advisor jobs?

Cities near Springfield, IL with the most Assistant Automotive Service Advisor job openings:

Automotive General Service Technician - Store 1464

Monro

Springfield, IL • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 16 days ago


Monro Auto Service and Tire Centers rating

4.4

Company rating: 4.4 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

358th of 371 rated vehicle maintenance


Job description

The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.

                                                                                    BENEFITS

Performance based incentives
Paid vacation and holidaysfor Full-Time Teammates
Reimbursement for ASE Certifications
401keligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities 
Monro, Inc. 

Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. 

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,100 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. 

Under the Monro banner, we are united as ONE TEAM and share the same mission to bring our guests the highest quality tire and auto service in the industry. 

Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more.

Destination Monro - Your Career is Here!

  •   High School Diploma or equivalent is preferred. 
  •   Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
  • Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
  • Tire Services - perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. 
  • Vehicle Services - perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations. 
  • Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
  • Assist in inventory management to include pulling tires and parts, unloading and stocking inventory. 
  • Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. 
  • Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures. 
  • Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws. 
  • Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  
  • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
  • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. 
  • Perform other duties as assigned and required.

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