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Assistant Automotive Service Advisor Jobs in Springfield, IL

Proudly serving the Greater Springfield Area, we're committed to honest, no-nonsense automotive ... The Service Advisor is responsible for selling and promoting all products and services offered by ...

Proudly serving the Greater Springfield Area, we're committed to honest, no-nonsense automotive ... The Service Advisor is responsible for selling and promoting all products and services offered by ...

Service Advisor

Chatham, IL · On-site

$3.0K/wk

Proudly serving the Greater Springfield Area, we're committed to honest, no-nonsense automotive ... The Service Advisor is responsible for selling and promoting all products and services offered by ...

The Service Advisor is responsible for selling and promoting all products and services offered by ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Service Advisor

Virden, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Service Advisor

Virden, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

The Service Advisor is responsible for selling and promoting all products and services offered by ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Service Advisor

Virden, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Service Advisor

Virden, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Service Advisor

Virden, IL · On-site

$3.0K/wk

The Service Advisor is responsible for selling and promoting all products and services offered by ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Service Advisor

Virden, IL · On-site

$26.44 - $36.06/hr

The Service Advisor is responsible for selling and promoting all products and services offered by ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

Service Advisor

Virden, IL · On-site

$26.44 - $36.06/hr

The Service Advisor is responsible for selling and promoting all products and services offered by ... Clearly communicate any additional recommendations from the Automotive Technician to the customer ...

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Assistant Automotive Service Advisor information

See Springfield, IL salary details

$11

$25

$45

How much do assistant automotive service advisor jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for assistant automotive service advisor in Springfield, IL is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.52 per hour, depending on experience, location, and employer.

How much do automotive service advisors make in the US?

Automotive service advisors in the US typically earn an average annual salary of around $45,000 to $65,000, with experienced professionals and those working at dealerships often earning higher wages and commissions. Compensation can vary based on location, experience, and the size of the service center.

What is the difference between Assistant Automotive Service Advisor vs Automotive Service Advisor?

AspectAssistant Automotive Service AdvisorAutomotive Service Advisor
CredentialsHigh school diploma, basic automotive knowledgeHigh school diploma, automotive service certifications often preferred
Work EnvironmentAssists service advisors in customer interactions, dealership or repair shop settingInteracts directly with customers, explains repairs, and recommends services
ResponsibilitiesSupports service advisors, handles administrative tasks, learns technical aspectsCommunicates with customers, estimates costs, and manages service orders

The Assistant Automotive Service Advisor typically supports the Automotive Service Advisor by handling administrative tasks and learning the service process. While both roles work in similar environments and require customer service skills, the assistant position is more entry-level and focuses on support, whereas the service advisor manages direct customer interactions and technical explanations.

What are the key skills and qualifications needed to thrive as an Assistant Automotive Service Advisor, and why are they important?

To thrive as an Assistant Automotive Service Advisor, you need strong knowledge of automotive systems, customer service skills, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and basic office tools is typically required. Exceptional communication, active listening, and organizational skills help build trust with customers and ensure smooth service operations. These abilities are crucial for accurately relaying information, enhancing customer satisfaction, and supporting efficient workflow in a busy automotive service environment.

What does a service advisor do in automotive?

An automotive service advisor acts as the communication link between customers and the service department. They assess vehicle issues, recommend repairs, prepare estimates, and coordinate with technicians to ensure customer satisfaction and timely service completion.

What does an Assistant Automotive Service Advisor do?

An Assistant Automotive Service Advisor supports the main service advisor by assisting with customer service tasks in an auto repair shop or dealership. Their duties typically include greeting customers, helping to schedule appointments, preparing repair orders, and communicating vehicle issues between customers and technicians. They also help ensure customers are informed about the status of their vehicles and the services being performed. This role requires strong communication and organizational skills, as well as basic automotive knowledge.

How hard is it to be an automotive service advisor?

Becoming an automotive service advisor requires good communication skills, knowledge of vehicle systems, and customer service abilities. The role involves explaining repairs, managing schedules, and working in a fast-paced environment, which can be challenging for some but manageable with experience and training. Certification or technical knowledge can enhance job performance and career growth.

What are some common challenges faced by an Assistant Automotive Service Advisor, and how can they be managed?

Assistant Automotive Service Advisors often juggle multiple responsibilities, such as coordinating between customers, technicians, and parts departments. A common challenge is managing time effectively during busy periods, especially when handling multiple service orders and customer inquiries. Building strong organizational skills and maintaining clear communication with both customers and team members can help minimize errors and enhance service efficiency. Proactively learning about automotive repairs and dealership processes also makes it easier to address customer concerns and support the Service Advisor team.

How do auto service advisors get paid?

Auto service advisors typically earn a combination of a base salary and commissions or bonuses based on sales, such as repairs and maintenance services. They may also receive incentives for customer satisfaction and upselling, with compensation structures varying by dealership or service center.
What are the most commonly searched types of Automotive Service Advisor jobs in Springfield, IL? The most popular types of Automotive Service Advisor jobs in Springfield, IL are:
What are popular job titles related to Assistant Automotive Service Advisor jobs in Springfield, IL? For Assistant Automotive Service Advisor jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Assistant Automotive Service Advisor jobs in Springfield, IL look for? The top searched job categories for Assistant Automotive Service Advisor jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Assistant Automotive Service Advisor jobs? Cities near Springfield, IL with the most Assistant Automotive Service Advisor job openings:

Automotive Service Advisor

Tuffy Tire and Auto Service

Springfield, IL • On-site

Full-time

PTO

Posted 19 days ago


Job description

Benefits:
  • Bonus based on performance
  • Free uniforms
  • Paid time off

Benefits/Perks
  • Paid Holidays and Paid Time Off
  • Careers Advancement Opportunities - we are always looking to promote from within!
  • Reimbursement for any successfully completed ASE certifications
  • Flexible Scheduling with a rotating day off
  • Closed on Sundays
  • Competitive Compensation with bonus incentives

Job Summary
We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.
Responsibilities
  • Make Customer Satisfaction number one
  • Identify primary concerns and determine customer needs through open-ended questions
  • Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits
  • Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment

Qualifications
  • Maintain a positive, energetic attitude throughout the day
  • Basic knowledge of menu-based computer software
  • Strong organizational skills
  • Demonstrates the desire to improve and advance personally and professionally
  • Two years of experience in an auto repair facility is a plus
  • Valid driver's license with an acceptable driving record
  • Flexible schedule and able to work weekdays, weekends, evenings

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!
Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals
OUR MISSION STATEMENT
To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.
There was a time in America when you either did it right or you didn't do it at all. Your work was your reputation. Character was forged from a solid job well done - again and again. At Tuffy, we still do things the old-fashioned way. The right way. In fact, Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there's only a right way. Tuffy. Done Right. Period.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.