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Assistant Aftermarket Manager Jobs (NOW HIRING)

Vernet

US Aftermarket Buyer

Columbus, IN · On-site

US Aftermarket Buyer Location: Vernet US Department: Purchasing Reports To: Purchasing Manager ... Support component transfers and change management (including PPAP processes) * Assist with ECO ...

Pro Mach, Inc.

Aftermarket Parts Coordinator

Forest, VA · On-site

$55K - $85K/yr

... * Assist in developing and maintaining standard operating procedures for order handling. * Support aftermarket inventory management, including stock checks and reorder requests. * Participate in ...

allegiance

Regional Aftermarket Sales Manager

Linden, NJ · On-site

The Aftermarket Sales Manager is responsible for managing and procuring service and parts customer ... Identify potential customers and assist them with service and parts needs. * Develop new strategies ...

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Assistant Aftermarket Manager information

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How much do assistant aftermarket manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for assistant aftermarket manager in the United States is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $24.04 per hour, depending on experience, location, and employer.

What are the primary challenges faced by an assistant aftermarket manager in maintaining customer satisfaction?

An Assistant Aftermarket Manager often encounters the challenge of balancing customer expectations with operational limitations, such as parts availability and service timelines. Effective communication and proactive follow-up are essential to keep customers informed and satisfied throughout the service process. Additionally, this role requires close collaboration with technicians, sales teams, and suppliers to resolve issues quickly and ensure a seamless customer experience. Adapting to evolving customer needs and staying updated on new products or services are also crucial for building long-term relationships.

What are the key skills and qualifications needed to thrive as an assistant aftermarket manager?

To thrive as an Assistant Aftermarket Manager, you need strong knowledge of automotive parts and services, inventory management, and a background in business or technical education. Familiarity with dealership management systems (DMS), customer relationship management (CRM) tools, and basic financial analysis is typically required. Excellent communication, problem-solving ability, and customer service orientation help build client trust and support team productivity. These skills ensure efficient operations, customer satisfaction, and revenue growth in the competitive aftermarket sector.

What is the difference between Assistant Aftermarket Manager vs Service Advisor?

AspectAssistant Aftermarket ManagerService Advisor
Primary RoleSupports aftermarket operations, manages parts and service teamsInteracts directly with customers to diagnose vehicle issues and recommend services
Required CredentialsExperience in automotive service, possibly certifications in automotive technologyCustomer service skills, automotive knowledge beneficial but not always required
Work EnvironmentService departments, parts warehouses, management settingsFrontline customer service, dealership or repair shop
Industry UsageCommonly used in automotive dealerships and repair shopsWidely used in automotive service centers and dealerships

The Assistant Aftermarket Manager focuses on supporting and managing aftermarket parts and service operations, while the Service Advisor primarily interacts with customers to recommend repairs. Both roles require automotive knowledge, but the Assistant Aftermarket Manager has a more managerial and operational focus, whereas the Service Advisor emphasizes customer communication and sales.

What does an assistant aftermarket manager do?

An Assistant Aftermarket Manager supports the Aftermarket Manager in overseeing post-sales services, such as parts, accessories, and customer support. Their responsibilities typically include managing inventory, coordinating service schedules, and ensuring high levels of customer satisfaction. They may also help develop strategies to boost aftermarket sales and maintain relationships with suppliers and clients. This role is crucial in ensuring that customers receive ongoing support and value after purchasing a product.
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Assistant Aftermarket Manager jobs near you
Infographic showing various Assistant Aftermarket Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $46,022 per year, or $22.1 per hour.

Construction Technology Specialist Lvl 2

RDO Equipment Co.

Saint George, UT • On-site

$80K - $100K/yr

Full-time

Re-posted 4 days ago

RDO Equipment rating

8.5

Company rating: 8.5 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

12th of 731 rated retailers

Job description

This individual will build strong customer relationships and perform follow-up activities on wholegoods, parts and service sales; address customer concerns; promote aftermarket sales; furnish technical support where applicable; and collect profiling information in order to enhance the customer experience.
$80000 - $100000 / year
Compensation & Benefits:
  • Average $80,000 to $100,000+ your first year, with top earners well into six figures
  • Guaranteed base salary plus commissions
  • Comprehensive benefits package and a company vehicle
  • Training and development, as well as opportunities to grow within the organization

Specific Duties Include:
• This individual will have the ability to troubleshoot, train and demonstrate their proficiency on technology product groupings.
• Identify new business opportunities for service and repair of GPS, Laser and Machine Control products.
• Perform onsite service, installations and product support across the area of responsibility.
• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the Aftermarket Manager.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility
• Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
• Provide training, mentoring and coaching to RDO Equipment Co. technicians in other stores within the Mountain Construction region.
• Monitor customer satisfaction.
• Profile customer's machines, vehicles, and demographic information.
• Market parts and service sales, such as machine inspections, overhauls, standard job quotes, and special parts promotions.
• Address customer concerns and furnish timely remedies to effectively and satisfactorily resolve the specific issue(s).
• Perform follow-up calls at customer locations on Wholegoods and major parts and service sales.
• Provide technology updates and solutions.
• Develop new sales leads.
• Assist in training and coordination for basic in-field start-ups, including specific solutions for technology products.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Integrated Controls.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
• 3-5 years experience in an industry-related role with involvement in activities such as sales, service, training or other related work.
• Experience in GPS or machine control technology is strongly preferred but not required.
• Travel expectations: 35-50%, seasonally based.
• Strong computer skills
• Strong communication skills
• Excellent customer service skills
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About RDO Equipment

Sourced by ZipRecruiter

RDO Equipment Co., founded in 1968 and based in Fargo, North Dakota, USA, is a pioneering enterprise in the field of agricultural and construction equipment. They are a leading dealer of John Deere and Vermeer equipment in the United States and deliver equipment solutions to 10 countries worldwide. The company prides itself on its wide-ranging products and services which extend to sales, rentals, parts, and aftersales service of equipment.

Industry

Machinery manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Fargo, ND, US

Year founded

1968

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